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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Wyn Abbot Art

Sep 17, 2025  on Shopify

Great service with care

Die With Your Boots On

Sep 16, 2025  on Shopify

So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!

REFS SUCK

Sep 16, 2025  on Shopify

The customer experience was a great experience. Grace was very friendly, super prompt, and gave excellent help to fix a problem i has with my website.

heybee

Sep 16, 2025  on Shopify

great support from Miles!

YAGI WRLD

Sep 16, 2025  on Shopify

Chan

Sep 16, 2025  on Shopify

They helped me to fix the code very quickly, very suitable for beginners.

SPRK

Sep 16, 2025  on Shopify

Great customer service! Thank you Pearl for your help!

LaLûs Naturalmente, Candele

Sep 15, 2025  on Shopify

l'applicazione è utilissima per avvisare i clienti, e il servizio clienti è ottimo e gentilissimo.

Turmeric Australia

Sep 15, 2025  on Shopify

Customer service is very good. Helped me understand the app's features and explained the details very well.

Analemma

Sep 14, 2025  on Shopify

Super responsive customer support. Dela from customer support helped resolve our issues immediately with fluid communication.

Skyboy Photos

Sep 13, 2025  on Shopify

Aliya helped me greatly, she was very engaging and enthusiastic, as well as being thoroughly helpful. She helped set up the app in record time, and took care of all my "newby" jitters very well. I appreciate her help setting up the app and am confident it will be a success.

Wasilaah

Sep 13, 2025  on Shopify

Support team is such as rescue team, thanks for your fast response

SWEED INT

Sep 12, 2025  on Shopify

talking hands flipbooks

Sep 12, 2025  on Shopify

Great customer service! Pearl was very kind and was able to help me with all of my questions:)

findyourtreasures.com

Sep 12, 2025  on Shopify

Pearl was wonderful, so helpful and kind and helped me get my new product set up as a PreOrder! Thanks so much!

Pur Suisse Alps

Sep 12, 2025  on Shopify

herzallerliebst

Sep 12, 2025  on Shopify

I needed some quick assistance and customized changes for the pre order button. friendly customer service and efficient solution. Thanks to Miles this time!

SHOP AASHKA

Sep 12, 2025  on Shopify

Miles is wonderful and assisted in setting up the notify widgets on Shopify. My experience is great so far and I reccommend!

DINGYUN ZHANG

Sep 12, 2025  on Shopify

Miles is sooooo kind and helpful as always

センシアコスメ

Sep 11, 2025  on Shopify

Miles responds very quickly, which makes communication smooth and easy. Overall, he is very helpful and supportive.

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