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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,373)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Celine Lash

Jul 18, 2025  on Shopify

very good support, they are fast and good

EDIllustration

Jul 17, 2025  on Shopify

Many thanks to Dela and the team for their quick and easy help. I added a new theme to my store, and they helped me create the desired functions quickly and easily.

The Health Store Hong Kong

Jul 17, 2025  on Shopify

Works for what we need and the customer service is responsive and helpful. Miles was able to fix our configuration and provide a detailed explanation of what was going on.

agawa

Jul 16, 2025  on Shopify

Miles really helped me solving my problem by providing exceoptional customer service and an actual solution.

Shop Tchotchke

Jul 16, 2025  on Shopify

very helpful even when questions had nothing to do with the notify me app - quick to respond & solve.

Wicklow Hire & Sales

Jul 16, 2025  on Shopify

So far so good, when setting up Notify the app installed on my site easily. Sam from support got in touch straight away to see did I need any help in configuration. Sam helped me customise the look & feel of the pop up and could not be more helpful. Looking forward to seeing it in action once i go live.

Garland Bags

Jul 15, 2025  on Shopify

We have had a great experience with the Notify Me app! Easy to install and excellent customer service. Any issues were resolved in just a quick chat. Thank you to Harry for helping us solve the small problem.

FROZENCLOUD

Jul 15, 2025  on Shopify

This app is extremely easy to deal with and install. I had the pleasure of dealing with Grace who helped me customise the app to the style of my store I highly recommend.

InFaithables

Jul 15, 2025  on Shopify

Stella was FANTASTIC!! She went above and beyond to provide support and took the initiative to go the extra mile. Very grateful for her help. We are running the app on several stores, including my own store, and have found it to be very useful for our customers and tracking interest in re-orders. Thank you!!!

Blinky

Jul 15, 2025  on Shopify

Stella was absolutely amazing at helping me set up my preorder app. She did everything and was so quick - she made the whole process so simple!

BEBE BASK

Jul 14, 2025  on Shopify

The app works great. I had an issue with the back-in-stock button, but support was quick to respond. Stella got back to me promptly, and the problem was resolved within a few minutes.

Droyd

Jul 14, 2025  on Shopify

Helpful app! Pearl reached out immediately when I downloaded the app and helped me customize a ton of features.

Greenwood Nursery

Jul 13, 2025  on Shopify

Grace was extremely helpful and friendly in guiding me through my first day with the notify me app. Today was just setting up and using the notify me when something is out app. I look forward to using the other helpful things about your app to help generate more conversions to sales. Again I hope I get to work with Grace again or at the very least someone like her who will be as helpful and patient. Kind regards, Steve Jones Greenwood Nursery.

PlayLogy Australia

Jul 13, 2025  on Shopify

We used this APP and found the customer service was excellent. Would definitely use again and would recommend to others.

Aiyana

Jul 12, 2025  on Shopify

I spoke with Sam today and she was brillinat- customised widgets to the look and feel of my website. She was very patient and showed me how to use the platform as a first time user. The app looks very good and would recommmend, very great customer service!

Love Always

Jul 12, 2025  on Shopify

Excellent Service. Grace made it so simple

Moisuc

Jul 12, 2025  on Shopify

The app is very easy to use, and the Team Superb, especially Dela, which provided me with incredible support and ideas to make the look of the widgets match my website Theme. Highly recommended

Chilly's

Jul 11, 2025  on Shopify

A really, intuitively simple app to set up, understand and use. Pearl was a dream helping me to build a customised Notify button, and offering advice on how to get the best from the system. I managed to install and setup everything I needed in less than 15 minutes, and I am excited about the future possibilities this App will provide us.

WMD

Jul 10, 2025  on Shopify

Works for what we need and the customer service is responsive and helpful. Henry was able to fix our configuration and provide a detailed explanation of what was going on.

Aqua Zoi

Jul 10, 2025  on Shopify

Pearl has been brilliant in helping set up my Notify!

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