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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Markasti Jewellery LB

Jan 13, 2026  on Shopify

best service

Studio Yuvara

Jan 13, 2026  on Shopify

Pearl was super helpful, effective and knowledgeable with the system. My problem was resolved so quickly! Thank you Pearl!

Windy City Scents LLC.

Jan 10, 2026  on Shopify

Quick help and very friendly.

Arctic Outdoor

Jan 10, 2026  on Shopify

AFTER FIVE

Jan 09, 2026  on Shopify

Pearl was amazing at assisting and giving great recommendations for my store with out even needing to ask. Really appreciate this and it felt great to know that this app cares about their customers :)

B2 Audio USA

Jan 09, 2026  on Shopify

This was a great solution as a replacement to another app we were using for back in stock notifications, initial set up was extremely easy. I reached out to support to help make some changes to the wish list feature on our site and Miles was extremely responsive and fast to make the changes we wanted!

FoodCraft Online Store

Jan 08, 2026  on Shopify

super helpful support team and this App now has WhatsApp notification which we are excited about!

Moonstone Seven

Jan 08, 2026  on Shopify

Vinylica

Jan 08, 2026  on Shopify

Great App!

Hair Drip Wear

Jan 08, 2026  on Shopify

Utilizing the Notify Me! platform is so simple! The integration with my Shopify store was a breeze. Plus, the immediate support from Sam has been top tier.

Hakistop

Jan 08, 2026  on Shopify

Pearl was super helpful!

Rhododendron Species Botanical Garden

Jan 07, 2026  on Shopify

A great app and great customer service!

SURFMORE

Jan 07, 2026  on Shopify

Super good experience woth Notify! Fast reply, nice customer service and a well functioning App. I had a really nice service by Mason. Kudos bro.

The Chic Nest

Jan 07, 2026  on Shopify

Melissa was extremely efficient and helpful in getting this app set up for me..she was so patient and nothing was too much trouble. She fixed my issues and got the app looking great. Thank you Melissa

Chips

Jan 06, 2026  on Shopify

Pearl was a great communicator and great personality

RagePADs

Jan 06, 2026  on Shopify

IVORYNN

Jan 06, 2026  on Shopify

Great app, great customer service, quickly respond. Thank you again

Roland Schuck Pelzmanufaktur

Jan 06, 2026  on Shopify

Super App! Danke besonders an Mason und Pearl für den klasse Support Service auch.

Solinco Sports Australia / New Zealand

Jan 05, 2026  on Shopify

I have been using NotifyMe for a while now and have found it to be complimentary to our customer service. The information and the ease for our customers to be notified of back in stock has proven to be a great sales tool. Pearl from the customer service team, when we were having app issues for an upgrade, has been professional, helpful and extremely prompt. Thank you so much Pearl.

Sweatfully

Jan 05, 2026  on Shopify

NotifyMe is fantastic! I believe all product based websites should have NotifyMe. The customer service is super super super fast and very accommodating. They keep their word too with what they will help you with. If I could give 100 stars, I would! It should not even be a question to have this app. Furthermore, they have additional features such as a wishlist which seamlessly integrates too. Highly recommend!!

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