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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

elemoli

Nov 19, 2025  on Shopify

Pearl, Mason and Luna were super helpful. Thank you so much guys!

The Grind Athletics

Nov 19, 2025  on Shopify

Been using it for years! Immediate sales occur when I update sold out product on my website. Had an issue late evening on a weekday, used the CHAT section on the APP and was shocked when I had a resolution in 10 minutes from Stella, a live rep agent. Can't beat exceptional customer service! -Tim THE GRIND ATHLETICS

Maxton Design USA

Nov 19, 2025  on Shopify

App works very well. Also support team is very responsive!

Organic Fabric Company™

Nov 19, 2025  on Shopify

I'd been using the free version of this app for sometime and have been happy with it. I decided to upgrade with the black priday promo. Pearl has been helping me and after I upgraded, offered to update colors to make the app cohesive with my shop. I love it! Thank you Pearl!

Narrative Jewelry

Nov 18, 2025  on Shopify

Pearl was so amazing and smart and went above and beyond to help me make my site look great - she even found things I didn't notice and fixed those too! Notify me is amazing!!

SkinVibe

Nov 17, 2025  on Shopify

PARFUMOIR

Nov 17, 2025  on Shopify

the customer service is great!

Skullvibe

Nov 17, 2025  on Shopify

Dela was extremely helpful in setting up the app for me. Thanks for the great support and functionality

SiVone

Nov 17, 2025  on Shopify

There’s this one person on the team named Dela, and she was such a huge help. I had so many different things I wanted to customize on my form, and she got everything exactly how I wanted. She made the whole process 10x easier. Truly a 10/10 experience.

Buckingood Clothing

Nov 17, 2025  on Shopify

Pearl went above & beyond to help me seamlessly integrate, and match a back in stock button for me. She even went as far to match to font & colours PERFECTLY in literally a matter of minutes. Absolutely recommend.

Maison Manifeste

Nov 16, 2025  on Shopify

Good app! Also the customer service is very fast and efficient, especially thanks to Grace.

SEE THE WAY I SEE

Nov 16, 2025  on Shopify

Dela was the absolute best and was sooooo beyond helpful with every request I had. Plus she answered within minutes every time I would reach out, even if it was days apart. 24 hour support is real with Dela! ◡̈

ZONE

Nov 16, 2025  on Shopify

Great app. Love that I can set inventory limits on pre-orders. Mason was super helpful in supporting me through the process.

Museum Of Fine Clothing

Nov 16, 2025  on Shopify

Great support from Mason! He provided fast and clear technical assistance for the website integration. Very satisfied with the help — thank you!"

YEMZI

Nov 15, 2025  on Shopify

5* app, super exited for my customers to experience. Thank you Grace for welcoming me and proactively reaching out to improve my widgets and implement pre-order!

444STUDIOS

Nov 15, 2025  on Shopify

Dela helped me really well! Send messages back fast and was nice to talk to.

Shop Bonnie Bee

Nov 15, 2025  on Shopify

Dela was amazing and fast! Solved my problem and stayed with me until it was resolved.

Maison De Rêve

Nov 15, 2025  on Shopify

Dela was great!

Phoebe&Me

Nov 14, 2025  on Shopify

great for markerting

museumofc

Nov 14, 2025  on Shopify

I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!

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