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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,469)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Effect Beauty Co.

Sep 03, 2025  on Shopify

The customer service is impeccable! More than willing to assists and help navigate the set up. Very impressed and happy with the app!

Duke's Boots

Sep 03, 2025  on Shopify

The onboarding of this app was seamless to my Shopify. Dela, one of their amazing team members, was on hand to customise all touch points so that they match my brand identity. This was all done within an hour of uploading the app. Very happy.

Love & Light

Sep 03, 2025  on Shopify

Pearl went above and beyond to assist me today & was so helpful & patient. Thanks again Pearl :)

Whsky Label Store

Sep 02, 2025  on Shopify

I couldn’t be more impressed with the level of service he provided. Rick is incredibly knowledgeable, efficient, and professional. He quickly diagnosed the technical issues we were experiencing and implemented a solution with minimal downtime. What really stood out was his ability to explain complex IT problems in a way that was easy to understand. He went above and beyond to ensure everything was running smoothly and followed up afterward to confirm everything was still working perfectly. Rick is a true expert in his field and an absolute asset to any team. Highly recommend his services to anyone needing reliable and top-tier IT support!

Khaai Studio

Sep 02, 2025  on Shopify

The app is very easy to use and does exactly what I need. What really impressed me was the customer service – they are absolutely top-notch! I had an issue I couldn’t figure out myself, but they solved it very quickly and efficiently. The live chat support is such a great feature and makes everything so much easier. Highly recommend!

Trust Your Gut

Sep 01, 2025  on Shopify

I've been using NotifyMe for our e-commerce store and the customer support has been exceptional. Nilou was incredibly helpful and quick to respond when I needed assistance customizing and setting up our "notify me when back in stock" buttons. When we encountered some technical issues with the buttons not working properly, Nilou provided amazing support and walked me through the troubleshooting process step by step. Their responsiveness and expertise made all the difference in getting everything running smoothly again. As a business owner, having reliable customer support is crucial, and NotifyMe delivers. The team clearly cares about their customers and goes above and beyond to ensure everything works perfectly. Highly recommend this app for anyone needing inventory notification functionality!

SWEED SWE

Sep 01, 2025  on Shopify

We had a hard time finding out how to manage the pre-order buttons on the products but the chat and Dela was such a good help so we finally got buttons working. Thank you!!

Nomadz

Sep 01, 2025  on Shopify

Setup was very easy. Pearl was super fast to get in touch and answer all my questions and assist with customisations. Highly recommended

Sofia Essence

Aug 29, 2025  on Shopify

I have spoken to Grace. She assisted me with the customization of my page. She was very kind and competent. Appreciate it!

Bennie Scrubs

Aug 29, 2025  on Shopify

useeumemo

Aug 29, 2025  on Shopify

atendimento impecável!

Style of Zug

Aug 29, 2025  on Shopify

Easy to use app, great free option to test and get started and a truly impressive service by Miles. We got offered a free widget redesign to fit our design pro-actively. Just amazing!

EKosmetics

Aug 29, 2025  on Shopify

Miles was great!

Apex Goalkeeping

Aug 28, 2025  on Shopify

Great app and fantastic customer support. Very Happy! Stella was extremely helpful and was very efficient with making things happen for me

Salty Paws Pet Boutique

Aug 28, 2025  on Shopify

Had a great experience and customer service was great!

Ovatect

Aug 28, 2025  on Shopify

Absolutely brilliant app! Notify! Back in Stock | PreOrder has made managing my store so much easier. A special shoutout to Stella on the help chat, she was FAB! She went above and beyond, bending over backwards to make sure everything was set up perfectly. Couldn’t have asked for better support. Highly recommend both the app and the team behind it!

Bledi

Aug 28, 2025  on Shopify

J'ai été agréablement surpris du service client offert sur Notify. Je remercie chaleureusement "Pearl" qui a été tout à fait remarquable. Je conseil fortement d'en prendre soin. Si tout le monde pouvez être aussi disponible et bienveillante :)

Plush Aesthetics TO

Aug 28, 2025  on Shopify

10/10. The best pre-order app I’ve used and support is great. I’ve used them in the past and gave another app a try for 2 days and it was a terrible experience. This app is not only user friendly and incredibly straight forward when using it but the support team actually helps to support you. Believe it or not, the support bot is actually very helpful and can likely solve most of your problems in a simplified way before speaking to support. If you need an app for preorders or notifications when products are back in stock I would absolutely recommend. You can have it up and running in less than an hour with minimal work and their support team is 24/7 in the event you need assistance.

MOTARASU

Aug 28, 2025  on Shopify

Pearl was a great help during the implementation on our website. She was quick and proactive and solve some issues that I would have been busy with for hours. Thanks so much for the assistance.

WARGEAR

Aug 28, 2025  on Shopify

Super fast and easy setup! Pearl was amazing with instant support and even offered free customization. Couldn’t be happier – highly recommended!

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