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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,330)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Sand + Fog

Jul 03, 2025  on Shopify

Installing was amazing, and Nilou was the best customer service rep ever! She is so sweet and made the process so easy! 100000/10 would recommend!

SuperTeeth

Jul 03, 2025  on Shopify

The team is easy to communicate with and very helpful!

AIRSTRIDE

Jul 02, 2025  on Shopify

Incredible help & support - the best I have ever received from an app on Shopify. Pearl guided me through the whole set up & even tweaked things to match our website perfectly. She was so helpful, kind and forward thinking. We had downloaded this app due to other issues with a different backorder app and Pearl was able to figure out the problem & give us the solution straight away. So grateful for her & this easy to use app!!

Piranha Global

Jul 02, 2025  on Shopify

Muito prestável, eficaz e rápida!

Safair

Jul 02, 2025  on Shopify

Cherry was so nice !! She helps me a lot with my problem and doubts

Thelma & Rose

Jul 01, 2025  on Shopify

service client très aidant ! Pearl a pris le temps de m'aider et a été très agréable. Bravo Pearl !! Merci beaucoup pour ton professionnalisme !

Dutch Design Brand

Jul 01, 2025  on Shopify

Great service, Pearl helped me with some issues and gave clear instructions. Happy with this!

Katharē Hair Care

Jul 01, 2025  on Shopify

Really great so far! Had a bit of trouble but Mason was really helpful!

Liberty Risk

Jul 01, 2025  on Shopify

Grace has been the most helpful person to chat with! She checked in right when we got the app for our store and helped with basic technical knowledge and navigation within the platform and had great creative suggestions. She explains things clearly and easily and made the integration to my Shopify store a breeze. Sincerely, a very happy customer. :)

Vinyl Fiends

Jul 01, 2025  on Shopify

helpful in chat!!!

Ink Beetle

Jul 01, 2025  on Shopify

Nilou was extremely helpful and I didn't even have to ask! Customer service is top tier!

Shop Chick-fil-A

Jun 30, 2025  on Shopify

Harry was super helpful with design + dev work to customize Notify Me for my storefront

Lara Trump

Jun 30, 2025  on Shopify

Notify! is a great app, easy to customize and the support is top notch. Rick has been very helpful, making suggestions before I can even get to asking about them. They are great to work with. I just set up a couple of pre-orders, so don't have much to go off of but I'm hoping for continued success!

Cotton Candy LA

Jun 30, 2025  on Shopify

Great customer support, helped installed the features exactly how we wanted.

Monday Cartoons

Jun 30, 2025  on Shopify

Great app. Used for tshirt presales. Their support team is very fast to respond and super helpful. Nilou was able to solve my problem super fast and super courteously.

Umami World

Jun 30, 2025  on Shopify

Great customer service!

TownShirtCo

Jun 30, 2025  on Shopify

After a quick chat with the bot, Rick (a real human) was able to troubleshoot in real time and resolve my issue in just a few minutes. Great UX!

aigo

Jun 29, 2025  on Shopify

Grace has been super helpful in getting me set up. Knowledgable and fast. I can't wait to see how this will benefit my store.

SHOP CHERIE

Jun 29, 2025  on Shopify

real time responses from a real human, rick was helful

Maximus Games

Jun 29, 2025  on Shopify

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