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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Oncely

Mar 18, 2025  on Shopify

The customer support is excellent. It would be even better if the app offered more customization options.

Duke Cannon

Mar 17, 2025  on Shopify

The app has done a stellar job and any time we've needed support, their team has guided us with excellent results. (Miles being the most recent star!)

Forever Clean Soap Works

Mar 17, 2025  on Shopify

I had an issue when I installed the app but customer service quickly fixed it and it looks like it's working now!

OMBAI

Mar 17, 2025  on Shopify

Extremely prompt and swift support from Miles to help set up the app

Honey & Cole

Mar 15, 2025  on Shopify

Dela was great ! Thanks!

Salty Red Kids Clothing

Mar 15, 2025  on Shopify

I had a great experience with the Customer Care team, especially Nareh! She followed up promptly and was so friendly and helpful throughout the process. It’s always a pleasure dealing with a team that truly cares about their customers. Highly recommend!e too!

Wholesale Italian Food

Mar 14, 2025  on Shopify

great costumer service

Fairway Famiglia Golf Club

Mar 14, 2025  on Shopify

Nilou was extremely helpful. Got everything set up perfectly.

Cellcosmet

Mar 13, 2025  on Shopify

The customer service, especially Pearl, is incredibly helpful. The app is also very user-friendly, making it easy to navigate and use

Chalada.cl

Mar 13, 2025  on Shopify

great costumer service. Pearl solved all my problems

Iraq Footy

Mar 13, 2025  on Shopify

Mellisaa , was great help .. she managed to fix an error I had with pop up..thank you alot melissa for your help!

Ken Supply Co.

Mar 13, 2025  on Shopify

Miles was so Kind and quick! great service.

Salty Red Kids Clothing

Mar 12, 2025  on Shopify

Sam was amazing and so helpful. So easy to use too!

Ki Decoration

Mar 12, 2025  on Shopify

Miles was perfect and did a amazing job

Ozeano

Mar 11, 2025  on Shopify

It's been helpful with us in creating urgency and encouraging purchases. Harry from customer support was very helpful and quick to respond when I had a question.

Pincushion Fabrics

Mar 11, 2025  on Shopify

Pearl was absolutely wonderful in helping me get this set up and customized!

ZeeMade

Mar 11, 2025  on Shopify

SO FAR SO GOOD!!! Pearl helped me with exactly what I needed!

Clive Coffee

Mar 10, 2025  on Shopify

This is a great app! We love the sense of urgency it creates by showing the inventory counter for low-stock items.

Keebz N Cables

Mar 10, 2025  on Shopify

highly recommended. Lovely support team who are super quick to resolve any issues.

Myuz Artistry

Mar 10, 2025  on Shopify

Great help and so seamless! They were so helpful, message you as soon as you get the app!

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