PreOrder ‑ Back in Stock App Review for Shopify

Customer reviews: Notify! Back in Stock|PreOrder

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating

4.9

5

1,706
4

48
3

5
2

6
1

17

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

Outstanding customer service with quick and effective support.
Easy integration with Shopify stores.
User-friendly interface and intuitive setup process.
Efficient management of notifications and pre-orders.
Customizable features that can be easily adapted to different store themes.

Common Concerns

Some initial setup challenges, particularly when combined with other apps.
Limited customization options for certain features.
A few glitches or minor bugs experienced by some users.
Concerns about the app's cost, especially when considering an upgrade to a paid plan.
Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

BellePepper Cats LLC

Jul 08, 2025 on Shopify

I love how easy this app is to use! Their customer service is also excellent, quick to respond and very helpful. When I first downloaded the app, Nilou assisted me with the setup. As a solopreneur, managing everything alone can be overwhelming, so having her support made a big difference. She helped me with setup, customization, and even offered suggestions that perfectly aligned with my website’s branding. So grateful for her help!

Herbeauty

Jul 08, 2025 on Shopify

Good support by Nilou

inhumane.de

Jul 07, 2025 on Shopify

Very good App, easy setup and super fast and helpful team. Especially Pearl was very helpful setting everything up and customizing the App to our needs.

Multiskin SpA

Jul 07, 2025 on Shopify

Good so far

Tribe Kelley

Jul 07, 2025 on Shopify

Just started but so far very impressed. Nilou was extremely helpful in customizing our notifications and the app embed on our site. Excited to continue using!

NAHAR

Jul 06, 2025 on Shopify

Perfect, thank you very much Grace for your help !

Cheesewalk

Jul 05, 2025 on Shopify

the app is too good, especially for clothing brands with large SKU and restocks. You will not have to lose out any revenue on your OUT OF STOCK STLES AS CUSTOMERS WILL PREPAY. THE SUPPORT IS JUST FABULOUS.

JUGGERNAUT

Jul 05, 2025 on Shopify

Amazing App with top tier Customer Support

Snuuzu

Jul 04, 2025 on Shopify

Awesome staff, very clear app. Thanks Miles for the assistance.

Richard Grand Cashmere

Jul 04, 2025 on Shopify

Linden Cook Jewellery

Jul 03, 2025 on Shopify

Miles was really helpful with the initial set-up!

Sand + Fog

Jul 03, 2025 on Shopify

Installing was amazing, and Nilou was the best customer service rep ever! She is so sweet and made the process so easy! 100000/10 would recommend!

SuperTeeth

Jul 03, 2025 on Shopify

The team is easy to communicate with and very helpful!

AIRSTRIDE

Jul 02, 2025 on Shopify

Incredible help & support - the best I have ever received from an app on Shopify. Pearl guided me through the whole set up & even tweaked things to match our website perfectly. She was so helpful, kind and forward thinking. We had downloaded this app due to other issues with a different backorder app and Pearl was able to figure out the problem & give us the solution straight away. So grateful for her & this easy to use app!!

Piranha Global

Jul 02, 2025 on Shopify

Muito prestável, eficaz e rápida!

Safair

Jul 02, 2025 on Shopify

Cherry was so nice !! She helps me a lot with my problem and doubts

Thelma & Rose

Jul 01, 2025 on Shopify

service client très aidant ! Pearl a pris le temps de m'aider et a été très agréable. Bravo Pearl !! Merci beaucoup pour ton professionnalisme !

Dutch Design Brand

Jul 01, 2025 on Shopify

Great service, Pearl helped me with some issues and gave clear instructions. Happy with this!

Katharē Hair Care

Jul 01, 2025 on Shopify

Really great so far! Had a bit of trouble but Mason was really helpful!

Liberty Risk

Jul 01, 2025 on Shopify

Grace has been the most helpful person to chat with! She checked in right when we got the app for our store and helped with basic technical knowledge and navigation within the platform and had great creative suggestions. She explains things clearly and easily and made the integration to my Shopify store a breeze. Sincerely, a very happy customer. :)