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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Virtual Pizza Academy

Jan 27, 2026  on Shopify

Grace was awesome and very prompt with her response time

BÉBÉBYDUNJA

Jan 27, 2026  on Shopify

The app is great, very simple and functional. Not to mention amazing customer support, especially Stella, who was very quick and patient in assisting in understanding some app features. I highly recommend her!

MESDYVEN - OFFICIAL STORE

Jan 27, 2026  on Shopify

UNLIMEAT

Jan 27, 2026  on Shopify

Lucent Los Angeles

Jan 27, 2026  on Shopify

Thank you for fast and responsive help!

Pink Lily

Jan 26, 2026  on Shopify

This app was easy to integrate and personalize to match our store's branding. The team was also very helpful with any questions we had. We've been using it for a few months now and would recommend.

Hyb

Jan 26, 2026  on Shopify

App formidabile, con un sacco di funzioni valide! l'assistenza è incredibile, risponde e risolve a qualsiasi ora !

Ruta del Sol

Jan 25, 2026  on Shopify

The customer service provided by Grace was incredible. She helped me with things I didn’t even know I needed, and she improved the user experience on my website. On top of that, her responses were fast and efficient.

Mel Storey Patchwork

Jan 24, 2026  on Shopify

Fabulous help setting up from Mason

DR Situations

Jan 23, 2026  on Shopify

Pearl was super helpful and efficient in helping me customize this feature to fit my store's needs and theme. Very straightforward app and easy to use. Highly recommend, considering the value of the lite version. Upgrades are available if needed but the free version is a great and easy start.

Lusta

Jan 23, 2026  on Shopify

Super service from Pearl! Pearl from 'Notify Me' was incredibly fast at assisting with the custom development we required to get this app up and running. She was very responsive and efficient, she even recommended further adjustments to align further with our branding. A fantastic Shopify App with great support!

Sugar River Yarns

Jan 23, 2026  on Shopify

We were having some problems initially with getting set up on Notify Me!, so we decided to reach out to the support team. They were incredibly helpful with getting us started, and even helped with some UI changes to match our site branding. Rick went above and beyond the support we expected, and we're so grateful for all of the help! So far, we've only used the back-in-stock notifications, and it's been working well.

CompuCablePlusUSA- Providing Connectivity Solutions

Jan 22, 2026  on Shopify

Excellent Support - Ask for Pearl! I just installed the app and was immediately greeted by the support team. I ran into a bit of a technical issue, but Pearl was amazing—she helped me step-by-step until everything was perfectly set up and resolved. It’s rare to find such a helpful and responsive support team. Highly recommend!

Lynott Jewellery

Jan 22, 2026  on Shopify

Stella is stellar ! Really helpful and fixed my issue straight away.

SHEKO

Jan 22, 2026  on Shopify

Extremly fast support with Nilou, resolved the problem in just a minute, plus the app comes with every function, that merchants would wish for.

Magically Scrunched

Jan 21, 2026  on Shopify

Day one of my seven day trial and Im already impressed! Pearl from the support team reach out instantly to help me get started and within seconds all up and running in my store!

MidWest Bimmer Supply

Jan 21, 2026  on Shopify

Amazing app, amazing customer service and definitely a benefit to our store.

Floralisse skincare

Jan 21, 2026  on Shopify

Mason was very helpful in helping me set up the widget in addition to Grace as well. she helped explain everything to me and what was needed to get the widget heart color changed. I really appreciate both of their help. :)

Eat Good

Jan 21, 2026  on Shopify

Pearl is helpful and effectively solves any problem I share, while also mentioning helpful tools and updates.

Active Feet

Jan 20, 2026  on Shopify

Pearl was very helpful and friendly! Amazing customer service! Thank you!

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