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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Mona Morena

Nov 28, 2025  on Shopify

The app offers a free plan that perfectly accommodate our needs as a small business. Special thanks to Sam from customer support, who was super kind and helpful!

SEB12100030

Nov 28, 2025  on Shopify

Great customer support and really easy to set up.

Fiva Krea

Nov 27, 2025  on Shopify

Super god app, meget brugervenlig. Perfekt, hurtig og god service på chatten :)

Muli Collection

Nov 27, 2025  on Shopify

Town Stitch

Nov 26, 2025  on Shopify

The customer service here is fantastic! had a sudden issue and I panicked but Grace completely calmed me down, talked me through my issue, handled it quickly, and was an absolutely pleasure to work with! It’s not too common to come across someone with so much patience. Thankful for all the help!

Shrig Shop

Nov 26, 2025  on Shopify

Rick has been a great help in helping me customize the app in the way I want and is friendly and enthusiastic. Thank you Rick!

OVEV Wellness

Nov 25, 2025  on Shopify

Grace was such a fantastic level of support. From installing the app, through to messaging me from the get go on how to navigate and make the page work effectively. I had one product I wanted for pre -order, and Grace was able to fix the page and guide me through it. This is probably the most hands on customer support i've received through an App uploaded to Shopify.

Beaulares

Nov 25, 2025  on Shopify

simple set up, great look and insanely good customer service

Highland Fuel Nutrition

Nov 25, 2025  on Shopify

Very helpful and gave good advice. Easy to use and set up

Noah's Adventures

Nov 24, 2025  on Shopify

easy to use app, and fantastic customer service.

Loïcia

Nov 23, 2025  on Shopify

Contact réactif avec Mason mon problème a été résolu rapidement. Encore merci à lui.

NOM*d

Nov 23, 2025  on Shopify

Pearl was so helpful

Hoops Club

Nov 21, 2025  on Shopify

The support was great, and right on time. Very helpful. We are nearly friends now

RoguePandaDesigns

Nov 21, 2025  on Shopify

The app is great, no bugs and speedy and effective support! The only downside is the price, because it's so full-featured. We are switching to a more bare-bones app that better suits our needs (only back-in-stock requests).

Shoplifts

Nov 21, 2025  on Shopify

great app, there was a small problem and Miles helped me fix it right away. Very good!

Toothbrush Toys

Nov 20, 2025  on Shopify

Sneakersell

Nov 20, 2025  on Shopify

Good help, love the app. Thanks!

The Real Dill®

Nov 20, 2025  on Shopify

Very happy with the experience so far. New to the app but the set up was easy. Ran into one small issue and the support team was super quick to help out. This seems to be a huge improvement over the functionality we had previously.

Sommer Studios

Nov 20, 2025  on Shopify

Sweet and simple. Does the job

Dice Dungeons

Nov 19, 2025  on Shopify

Just picked up the app today and very pleased to already be running our first preorder and have the design all set for our store. Support has been fantastic. Miles walked me through some design changes, and help on getting the preorder setting right, when I was having trouble. And went above and beyond making sure everything fit my store theme.

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