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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Coeur de Mode

Sep 26, 2025  on Shopify

Excellence! They work very professional!

DEZINERY

Sep 26, 2025  on Shopify

Great little app, awesome support from Grace and Miles to help me out when using it for the first time

Delilah's Deli

Sep 26, 2025  on Shopify

Amazing customer service, they replied almost immediately and I'm in Aus so sometimes there's a long wait with different apps with the time difference. Super helpful

Além Coffee

Sep 25, 2025  on Shopify

Muchas gracias a Nilou por ayudarnos a personalizar la app. Quedamos muy felices con el resultado y aun mas con la forma de atención!

Coffee Addicts

Sep 25, 2025  on Shopify

Nilou was amazing, she listened to our request and fulfilled it quickly. Highly recommend.

Golden Tree Jewellers

Sep 25, 2025  on Shopify

Only one day in with exploring this app, and super satisfied with the customer service. Rick is a superstar!

LINYA

Sep 25, 2025  on Shopify

I am new using this app and installed the app with the free plan. I contacted support and they even customised a few buttons for me, it was done very quickly. Sam was super fast and super friendly:)

PANTASY

Sep 25, 2025  on Shopify

Helped with the code, changing the color and length of the buttons. Being responsive and listening to feedback was awesome!

Wondery

Sep 24, 2025  on Shopify

Their support team is responsive. Harry took the time and help us investigate the issue until it was fixed.

Obsessive Coffee Disorder

Sep 24, 2025  on Shopify

Harry was super helpful and set was easy!

PakkyNG

Sep 24, 2025  on Shopify

Harry was very helpful in walking me through the app and my store settings. Now everything looks and works like I wanted!

Pelvic Relief

Sep 24, 2025  on Shopify

We encountered an issue after downloading the app, as a Women's Health store we were accidentally flagged as breaching Notify Me! policy. We sent a message to the customer support and Mason immediately responded (within minutes). He worked out what we do as a health business and was able to resolve the problem immediately. App is now working well - exactly what we need and a super responsive and helpful customer services team. 5*

Lova Mohan

Sep 24, 2025  on Shopify

helpful and quick responses thank you Mason !

Love At First Sniff

Sep 24, 2025  on Shopify

Have recently started using Notify Me as I am new to shopify. one thing to note is that its integrations are super easy. It is slightly on the expensive side but i think i feel the best doesn't come cheap. If my store performs well its a small investment. There are more features that I await to be launched soon which can enhance my customer's user experience. Since using NotifyMe, I have achieved some traction on my store because I have been able to curate my products as per the demand. the customer feels more relevant with my store now. My repeat rate has increased. Hoping for great things in future.

At Health Australia Pty Ltd

Sep 24, 2025  on Shopify

I'm in very early stages but so far the onboarding and customer support from Mason has been amazing. His service and the minor customizations he made on our website were done quickly and look perfect. Super excited to see how this app helps with our unfortunate out of stocks!

Rotatech

Sep 23, 2025  on Shopify

Responsive customer service when issues occur, good handy app that has earnt us plenty of sales.

The Butter Project

Sep 23, 2025  on Shopify

It's the customer service for me! Harry was so patient with all of my questions during set-up, and the team checked in via email to offer integration support the moment I installed the app. So, if you appreciate great customer support, Notify! is top tier!

The Game Room

Sep 23, 2025  on Shopify

Nareh was really helpful and proactive, set up our notification buttons very quickly. Really easy setup, recommend.

Sourdough Starter

Sep 23, 2025  on Shopify

Very easy to use. Support on Live Chat from Miles was great!

Layermor Fragrance

Sep 22, 2025  on Shopify

Great app! We used it for Back in Stock email intake and notifications. The customer support team (esp Harry) was very responsive and helpful.

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