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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

pediped

Aug 21, 2025  on Shopify

Harry was extremely understanding, helpful, and friendly! Thank you for the support!

Top Shelf Cookies

Aug 21, 2025  on Shopify

When I was setting up, which was super simple, support messaged me to assist, so far everything has been amazing!

Suncoast Marine & Auto Supply

Aug 20, 2025  on Shopify

I love this app! Super easy to use and the customer service is spot on for the Free Version I have at the moment.

Francine Bramli Paris

Aug 20, 2025  on Shopify

Really quick answers ! Helpful and very polite. Thanks!

Leontina Joyas

Aug 19, 2025  on Shopify

Excelente atención al cliente. Me ayudaron con todas las dudas que tenía y dejaron perfecta mi web.

Carré Blanc Belgique

Aug 19, 2025  on Shopify

Thks a lot Stella for your help

Single Handed

Aug 19, 2025  on Shopify

Stella was Stellar!

MiaMae Luxury Candles

Aug 18, 2025  on Shopify

Fantastic customer service from the minute I installed the app. This app will definitely help my website.

likegian

Aug 17, 2025  on Shopify

Unglaublicher Service! Mason hat all meine Wünsche bestens umgesetzt! :) 100% empfehlenswert :)

Maz's Shop

Aug 15, 2025  on Shopify

So far so good! This app was very easy to install and seems to work as intended. The customer service is top notch as well! Stella popped on the moment I installed it and helped provide some customization options. Looking forward to utilizing this more in the future!

California Grip Socks

Aug 15, 2025  on Shopify

Easy app, highly recommend and good price point. Harry was super helpful with my advanced customization requests. Thank you!

FEMME LA

Aug 15, 2025  on Shopify

Amazing app, Stella was very helpful assisted me super fast for drop date.

SPRITE Fishing

Aug 15, 2025  on Shopify

Easy to set up - we are just setting up our site and look forward to seeing the results

igneous

Aug 14, 2025  on Shopify

Miles was great to work with in getting the app all set up and running smoothly.

5th Gen Cotton Co

Aug 14, 2025  on Shopify

Tech support with Notify so far has been spot on!! They are super responsive and helpful. Only used the app a few days but very satisfied so far!!

CAN'T BE LABELLED CLO | UK

Aug 14, 2025  on Shopify

Absolutely fantastic experience with the Notify Me app team! The app itself is seamless and easy to use, and the support I received was top-notch. Special thanks to Sam, who was incredibly helpful, responsive, and guided me through everything with patience and professionalism. Highly recommend this team and the app to anyone looking to enhance their store’s functionality!

Velia Sierra Design

Aug 13, 2025  on Shopify

Very user-friendly and easy to integrate in online stores. Customer service is fast and efficient, Grace was very eager to help with the widget customizations we requested.

Sleek™

Aug 13, 2025  on Shopify

great app and customer support

Arogya Earth

Aug 13, 2025  on Shopify

Fantastic experience! Stella replied almost instantly and was incredibly helpful in sorting everything out. Excellent customer service, highly recommend!

David's Bookshop

Aug 13, 2025  on Shopify

Useful app, great tech support - much quicker responses than expected and got to the bottom of the issues.

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