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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

OlieNeela

Jun 13, 2025  on Shopify

This app is exactly what I needed, it's easy tu use and really helpful. Everything was simple to set up and works smoothly. A special thanks to Pearl from the chat support team, she was kind, responsive and efficient. Her help made the whole experience even better.

Club Hairitage

Jun 12, 2025  on Shopify

Miles was amazing to work with. He proactively reached out to me to help with matching the Notify buttons to my theme's design and within seconds it was all fixed and matched beautifully! Now that's customer service. I highly recommend Notify Me!

Nespento

Jun 12, 2025  on Shopify

Filippo Marchesani

Jun 12, 2025  on Shopify

top!

Pon Bike Performance UK

Jun 12, 2025  on Shopify

10/10 setup support from Nilou, had us up and running in 5 mins - Thanks

COCO&NUTS

Jun 12, 2025  on Shopify

Love the app and how fast the customer serve responds, thank you Pearl for your help!

Dr. Nuzum's Nutraceuticals

Jun 11, 2025  on Shopify

Harry did a great job helping me get to the bottom of a one-time theme interaction issue. This was the only time we've had an issue like this in the years using this app. The amount of features they've added makes this invaluable. Their responsiveness and helpfulness when it comes to customer service is second-to-none. Customizability features make it easy to use and integrate into any store.

heiressstore

Jun 11, 2025  on Shopify

Grace was amazing - thank you!

Neola Apparel

Jun 11, 2025  on Shopify

only getting use to the App ... but I find the customer services excellent... a big thank to Miles for that...

Something's Brewing

Jun 11, 2025  on Shopify

Thanks Mason Thank you so much for resolving my issue .

Peaches Active

Jun 11, 2025  on Shopify

Good customer service

ARGALYS

Jun 10, 2025  on Shopify

Très réactifs ! je suis satisfait

Stay Jersey

Jun 10, 2025  on Shopify

Dela did a fantastic job with helping me figure this app out and making this a smooth setup process.

Mocha Made Cosmetics

Jun 10, 2025  on Shopify

She fixed my problem so fast! Sweet and attentive!

Luxe 83 LLC

Jun 10, 2025  on Shopify

Sam was quick to respond, replied with video instructions, and answered multiple questions. Very easy to work with and excited to put the features into place.

Blush & Bliss

Jun 10, 2025  on Shopify

Stella was amazing to work with! I was having an issue with formatting on our website, and she quickly took care of it. She was super nice, very helpful, and made the whole process easy. Really appreciate her support and customer service!!!!

Integral Truck

Jun 10, 2025  on Shopify

App works great for what it's supposed to. Had problems with getting bundle pre-orders to work but support was quick to help, Stella responded quickly and I had the problem fixed within a day

Sahareye

Jun 10, 2025  on Shopify

We installed NotifyMe and it’s been great. Sam from the support team got in touch right away and helped us fix everything quickly. The whole setup took just a few minutes. Excellent app and amazing support, thank you!

withSimplicity

Jun 09, 2025  on Shopify

Wonderful support! There was a certain feature I needed, and they made made it possible while working with my budget. Highly recommend! Stella is great!

The Ruby State

Jun 09, 2025  on Shopify

Really enjoy using this app! Thankyou Stella for assisting me in the chat box.

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