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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Ninetynine Dreams

Sep 22, 2025  on Shopify

Thank you so much Pearl! She is amazing with helping all my questions and fixing the issues i have!! Highly recommend!

The Western Pine by Brooke

Sep 21, 2025  on Shopify

Grace helped me with adding and editing my preorder button on my website. She was very fast and efficient and I appreciate her services to get my shop up and running for preorders and wishlist's. Thank you so much Grace!

somuchlove

Sep 21, 2025  on Shopify

Dela was super helpful in helping me set up this back in stock system!

DrakCards

Sep 21, 2025  on Shopify

ROCKSTAR★REFINEMENTS

Sep 21, 2025  on Shopify

Support via the chat function was very quick, a customer support agent (Dela) responded to my query within a minute. Dela was friendly, knowledgable, and extremely helpful to answer my queries and help me set the app up on my store with all the functions i needed. I wish support was like this everywhere. Highly recommended.

Holy Braap Moto Co.

Sep 20, 2025  on Shopify

Really happy with what this app offers. Customer service has been great too.

FAC SHOP Amsterdam

Sep 20, 2025  on Shopify

Dela was a great help! Actually I wanted to remove the app because I didnt know how it worked, but Dela helped me all the way though it!

Guadalupe Cid Arg

Sep 19, 2025  on Shopify

Miles estuvo muy dispuesto a la hora de resolver las sugerencias propuestas! Muchas gracias

Symbiote Studios

Sep 19, 2025  on Shopify

Awesome experience. Very qualified and pleasant rep. A+++

Opaléya

Sep 18, 2025  on Shopify

Miles was really helpful and polite resolved my issues immediately

Kansū Works

Sep 18, 2025  on Shopify

Service is insanely good, Miles did everything we needed very quickly! I couldn't recommend more.

Ohh! By Gum

Sep 18, 2025  on Shopify

Miles was such a great help in helping us set up our new preorder feature and getting familiar with the app. Highly recommend!

Suprfit Fitness Equipment

Sep 18, 2025  on Shopify

Unfassbar guter & freundlicher Kundensupport! Bei Installation der App kam der Customer Support direkt per Chat auf mich zu und fragte mich ob er unterstützen kann. Die zuständige Kundenberaterin Sam hat sich sehr dafür eingesetzt, dass alle meine Designanpassungen, trotz Limitierung durch das Abo-Modell umgesetzt wurden. Sie gab mir sogar kostenfreie Möglichkeit ein Feature zu upgraden, das in unserem Modell gar nicht enthalten war. Die Kommunikation lief super freundlich und umgänglich ab. Alle Themen wurden innerhalb von kürzester Zeit gelöst und umgesetzt! Kurz um: Eine super Erfahrung! Danke für deinen Support, Sam!

DJI

Sep 18, 2025  on Shopify

Stella was Amazing! Great, quick service

The Leprosy Mission Shop

Sep 18, 2025  on Shopify

This is the only app that did not cause issues with our store. Other apps caused functionality issue like items not being added to cart and so but not this. The support person, Pearl, was friendly, quick and considerate in helping me make some customisations as well. Although plan prices can be better but I think it is a great app! Thank you.

Lou Lou Beauty

Sep 17, 2025  on Shopify

Just on-boarded and Grace was amazing adjusting the buttons to my theme straight away free of charge. Looking forward to seeing what this app can do for me

Shop Stevie

Sep 17, 2025  on Shopify

Solid app. Does exactly what it says - quick response in their support channel. Harry from their team was great to work with!

Wyn Abbot Art

Sep 17, 2025  on Shopify

Great service with care

Die With Your Boots On

Sep 16, 2025  on Shopify

So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!

REFS SUCK

Sep 16, 2025  on Shopify

The customer experience was a great experience. Grace was very friendly, super prompt, and gave excellent help to fix a problem i has with my website.

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