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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Céleste Switala

Oct 13, 2025  on Shopify

Grace was very helpful in assisting me getting things set up and properly integrated into my theme!

PANTAO

Oct 13, 2025  on Shopify

Mason with the Notify Me! team helped me tremendously. It is my first time using this app and I'm beyond impressed. It is seamless with the Shopify integration and user friendly making it easier for our customers to get notified for any out of stock items.

Saafiyah Store

Oct 13, 2025  on Shopify

Great app, and I was very well assisted by Mason. Excellent service!

Togley's Treats

Oct 12, 2025  on Shopify

Pearl I just added the app and I have some questions and trouble and Pearl help me with everything super fast! So happy

JING Organics

Oct 12, 2025  on Shopify

Great app, works well and the team are very helpful with any sort of customisation needed

Temple Mount Soil

Oct 11, 2025  on Shopify

Great service. Fast to answer and to solve.

ONEKEEPER USA

Oct 10, 2025  on Shopify

Great support from Harry ! As soon as I installed the app, I had someone reach out to me to see if everything was ok. I asked him for a few adjustments, and he made them super quickly. Very happy with the support.

Erne + Ace

Oct 10, 2025  on Shopify

great service. installed it super quickly and super easy!

Lash Next Door

Oct 10, 2025  on Shopify

They made the onboarding process so easy and Nilou was so helpful in getting our existing back in stocks uploaded!

SportBrennstoff GmbH

Oct 10, 2025  on Shopify

The App is great and very helpful. The customer service (resp PEARL) is extremely supportive and to the point. There was no waiting time after I placed my request and the conversation was top of the notch. Thank you very much!

The Woodland Hare

Oct 09, 2025  on Shopify

Harry was so great! He helped me get my pre-order going by customizing it and helping me figure out the app. I thought it would take all night to get it set up but it only took a few minutes. Thanks Notify and Harry!

Redeem Essentials

Oct 09, 2025  on Shopify

AMAZING customer service and app overall! This is our first time offering a pre-order option to our customers, and it has been an awesome experience. Nilou has been incredibly responsive and helpful as we work out how to best incorporate this feature into our online store!

MONAT GEAR US

Oct 09, 2025  on Shopify

Very kind.

Pop-up Chameleon

Oct 09, 2025  on Shopify

The customer support was excellent, I needed some help with customizing and Sam the person who helped was great and only to happy to help out.

SilverAnt Outdoors

Oct 08, 2025  on Shopify

Miles was a legend helping me with the set up and even despite the problematic custom coding within 30 minutes all issues were resolved. Looking forward to seeing the effectiveness in the coming days.

Nuxa Scents

Oct 08, 2025  on Shopify

I just instaled the app and was assisted by Grace from the notify me costumer care team and she was really helpful. The app functionalities are great. Currently using a free version and testing it out, but so far I am pleasantly surprised. I will be testing the app and will be back with an updated review :)

Frank & Rio

Oct 08, 2025  on Shopify

Dela was very helpful AND expedient!

elements + earth

Oct 08, 2025  on Shopify

Harry was amazing, personal, and professional. Great experience!

Der Baukasten

Oct 08, 2025  on Shopify

Harry und das ganze team waren wirklich super und haben für mich als kleiner shop ganz spezifische pakete bebaut, die genau auf meine Bedürfnisse passen und mich trotzdem nicht arm machen. 100% empfohlen. die app funktioniert technisch gut mit unserem theme und alles sieht erstmal vielversprechend aus

Bijoux di Cupido

Oct 08, 2025  on Shopify

Mi scuso in anticipo per l'utilizzo della lingua italiana. Assistente Harry disponibile e alla mano nonostante personalmente ci abbia messo tempo nel rispondere avendo difficoltà con l'applicazione. Ottima esperienza.

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