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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Raoco

Dec 04, 2025  on Shopify

“I had a wonderful experience with Miles from the support team. He took the time to understand my problem, guided me step-by-step, and made sure everything was fully resolved. His dedication and positive attitude really stood out. Thank you, Miles!”

Koffie Kenner

Dec 04, 2025  on Shopify

Super experience, with customer support!

Ashley Clarke

Dec 04, 2025  on Shopify

Fantastic app, the service and support is great too. Would recommend!

Crosley Radio Europe

Dec 04, 2025  on Shopify

very fast and great support, thanks Rick!

A SOCIETY

Dec 04, 2025  on Shopify

nareh is very helpful.

GloFre Skin

Dec 03, 2025  on Shopify

LEHMON

Dec 03, 2025  on Shopify

Dela helped me out with my questions so fast. Good service!

Celebritips

Dec 03, 2025  on Shopify

Mason is really helpful!

Livecopper

Dec 03, 2025  on Shopify

The Notify Me app and team have been an absolute pleasure to work with. I was initially unsure about the price for the service, but once you experience the level of support and the quality of the product, you quickly realise its true value. I’ve worked with several team members to customise the look and feel, and every time they deliver exactly what I need, quickly and efficiently. Highly recommended.

MarketbyMari

Dec 03, 2025  on Shopify

easy to use and install on your own. I also chatted with Mason, a chat rep who was responsive and making sure that my request met my satisfaction

Monikablunderbeauty.com

Dec 02, 2025  on Shopify

Grace helped us out amazingly. She was sweet and incredibly patient! Amazing Service!!

PARLEE Cycles

Dec 02, 2025  on Shopify

Great customer service, Grace was super helpful and quick to reply!

Robcha Matcha

Dec 02, 2025  on Shopify

Outstanding support!

Cocoa Daisy

Dec 02, 2025  on Shopify

AJ's Photo Video Limited

Dec 02, 2025  on Shopify

So far so good, but we are just a few days in on the Standard Plan. I think there is a 3% fee applied to pre-orders, which is a bit steep for us, so we just use the app for Back in Stock notifications and that works very well. I stuggled to use the app to strat with, but Miles in support quickly got me up to speed, so that part is faultless. All in all I am please we got this app and are using for the notifications. I think that will more than pay for itself.

Toolbox Widget USA

Dec 01, 2025  on Shopify

STANCLAN

Nov 30, 2025  on Shopify

対応が素晴らしい! Graceさん他、色々な担当者の方々に対応して頂きました。 迅速かつ丁寧。ありがとうございました!

Threads of the Tropics

Nov 29, 2025  on Shopify

It is rear to find a kindness so genuine and effortless. That was Grace, patient, kind and thoughtful. Your hep was exactly what I needed because I was feeling the stress and frustration of a learning curve. Thank you for your kindness.

Love, Louann

Nov 29, 2025  on Shopify

I didn't personally start the enquiry as that was my website designer. I read the conversation and I was happy for all the help. Thank you guys!

jeneevalabel

Nov 28, 2025  on Shopify

I had an amazing experience with Nareh. I had accidentally selected a yearly plan which end up cost $900CAD. Narah ensured that I received a refund within 24 hours and offered ma a much affordable plan. I've been using this app for over 4 years and very happy with it. Thanks you for an amazing service.

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