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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,573)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Hitch Rack Pro

Sep 18, 2025  on Shopify

Customer support if GREAT. If you have a question or just need to know how to do something, you can chat with support. It only takes a moment for someone to reply and they always give you screen shots so you know exactly what to do.

NavaVihan

Sep 17, 2025  on Shopify

Got very quick response and service from Rosie on our website www.navavihan.com Appreciate the app!

NÈRSES

Sep 17, 2025  on Shopify

I like the app. Support quickly helps to solve problems. Great app and convenient

Elliot Brown Watches

Sep 16, 2025  on Shopify

We have relied on this app now for many years, and find it flexible and robust. Whenever we have had any difficulties the support team have been superb at helping us out and getting us back on track. They're fast, relaible and great to work with.

Leapfrog Outdoor

Sep 15, 2025  on Shopify

Excellent service!!

Oddjob

Sep 14, 2025  on Shopify

So far, so good! Right out of the box I did have a little resistance from a few features. 5 stars is for apps that just go, so I was thinking 4 stars here. However; I reached out to support and they had it all fixed and running smoothly within hours. I worked with Sarah in particular who was fast to respond and rounded up all the appropriate resources to get things going. I feel confident to go ahead and upgrade my membership and dump the other app I was using. Thank you Sarah! But wait there's more..I just asked a chat question and Rosie waved a magic wand. All systems are a go for launch!

XYD PLUS Stationery & Gift

Sep 12, 2025  on Shopify

Blyss Mat Store

Sep 11, 2025  on Shopify

Great customer service! Their team is excellent in troubleshooting and very responsive.

nerdytec

Sep 11, 2025  on Shopify

Great support from Herny to use this App.

Solu Candles

Sep 09, 2025  on Shopify

Easy to download, app seems to work well in my store. Had some help from Rosie in tech support to customise the banner and text, she was very helpful and managed to assist with all the customisations I needed.

nicestoress

Sep 09, 2025  on Shopify

The app itself has a big potential and can be very useful for businesses handling physhical items. Apart from that, Rosie is a very helpful representative which is a great starting point for this business

e-car-shop.ch

Sep 09, 2025  on Shopify

Secondtrack

Sep 08, 2025  on Shopify

After testing several different apps with pre-order functionality, we ultimately chose PreOrder Globo — and it turned out to be the perfect fit. The app is intuitive, highly customizable, and integrates seamlessly with our theme. I especially love how easy it is to manage pre-order availability, update button text, and schedule product visibility — all without needing any code. But what really stood out was the customer support. Rosie from the Globo team was incredibly helpful — quick to respond, super patient, and resolved all of our questions with clear explanations. It’s rare to get this level of care with app support. Huge thank you to Rosie for making the whole setup process smooth! Highly recommend this app to anyone looking for a simple and powerful way to manage pre-orders and product visibility!

Savage Yet Civilized Apparel

Sep 05, 2025  on Shopify

great app you could make a lot of $ with

Carolin Stone Jewellery

Sep 05, 2025  on Shopify

Amazing support! Helping and solving immediately. The app is really good.

Pisti Shop

Sep 03, 2025  on Shopify

Ottima App e supporto clienti eccezionale!

Boutique Pandacraft

Sep 03, 2025  on Shopify

The app works well for pre-ordering. There are a few features that are missing, but the basics are there. And when we have a problem, customer service is very helpful!

Cocoba

Sep 03, 2025  on Shopify

This is a great little app, and very inexpensive. The layout isn't as amazing as we'd like, but the the functionality and service is brilliant.

Shuffle Games

Sep 03, 2025  on Shopify

Great App, Great Support, HIGHLY RECOMMEND!

CHUP Socks

Sep 02, 2025  on Shopify

It’s very easy to link and use. Whenever I run into an issue, customer support responds quickly and is very helpful.

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