Pre-Order Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: PreOrder Globo | Back in Stock

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,573)

Overall rating

4.9

5

962
4

34
3

3
2

3
1

14

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Agribrianza

Jun 23, 2025 on Shopify

Stiamo testando questa app col nostro sito. Al momento direi che risulta molto completa e con un'ottima assistenza.

Ribes of LOVE

Jun 23, 2025 on Shopify

Questa app di pre-order è un vero game changer! L’interfaccia è intuitiva, veloce e funzionale — ordinare in anticipo non è mai stato così semplice e comodo. Ma la vera punta di diamante è il servizio clienti: formidabile è dir poco. Rispondono in tempi record, sono sempre gentili, disponibili e vanno ben oltre le aspettative per aiutarti. È raro trovare un’assistenza così efficiente e umana al tempo stesso. In un mondo dove l’assistenza è spesso un punto debole, qui è invece il loro punto di forza assoluto. Complimenti davvero, continuate così

Tropical Corner

Jun 20, 2025 on Shopify

Top experience, easy to use and a lot of free stuff that works really smooth!

KCVaghela

Jun 19, 2025 on Shopify

quick response and fixes the issue immediately. easy to access support. thank you Gemma for assisting me

Aviva Treasure

Jun 19, 2025 on Shopify

Rosie is very nice and really hleped me fix the problem. This plugin is very friendly to beginers, highly recommend!

The Toys Squad

Jun 18, 2025 on Shopify

It's a great app, I have used for a couple of years now and works great for me. Their customer service are quick in replying and they work with you until they are able to solve your issue!

Curated With Conscience Pty Ltd

Jun 17, 2025 on Shopify

Peak Cocktails

Jun 17, 2025 on Shopify

Lots of customization and flexibility in the app. Customer support responded immediately and quickly helped me fix something (thanks Gemma!).

Racebred Components

Jun 17, 2025 on Shopify

WE ARE CHIMMI

Jun 16, 2025 on Shopify

Henry was very helpful!

Moon Mirror

Jun 16, 2025 on Shopify

Their customer service is very patient and can assist accurately. And there are no additional transaction fees, which is very nice.

Unik by Hand

Jun 10, 2025 on Shopify

NAKATOWN

Jun 10, 2025 on Shopify

We've had a great experience using PreOrder Globo! The support team was super helpful and quick to respond when we had trouble with the mixed cart warning. Thanks to their help, everything is working perfectly now — including Japanese translation. Highly recommended for stores handling both pre-order and in-stock items.

Rewritten

Jun 10, 2025 on Shopify

Great customer service

Winnie & Co.

Jun 10, 2025 on Shopify

Great app for collecting pre-orders and customer service, but be aware of Quick Add function on your store. It doesn't sync through with the app as pre-ordered product.

SATELA

Jun 09, 2025 on Shopify

Rosie me ha atendido fenomenal, la app es bastante intuitiva y con ayuda extra ha sido muy fácil!:)

hadijewelry

Jun 09, 2025 on Shopify

We recommend this app, which offers everything you need. Customer service is very responsive and assists us with all our requests.

ADELMIRE

Jun 09, 2025 on Shopify

Globo Pre‑Order m'a apporté tout ce dont il me manquait. L’application est simple à configurer et parfaitement intégrée à mon thème Shopify (Zest). La personnalisation des messages est un vrai plus, et le support client est réactif et professionnel. Grâce à Globo, j'ai pu mettre en place très rapidement une période de précommande. Un vrai allié pour notre marque de joaillerie Adelmire !

OTAKU POP MALL

Jun 05, 2025 on Shopify

Bolddesignz

Jun 05, 2025 on Shopify

Very fast response times and helpfull!