Pre-Order Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: PreOrder Globo | Back in Stock

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,513)

Overall rating

4.9

5

889
4

32
3

3
2

3
1

13

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Agua de Cielo US

Apr 16, 2025 on Shopify

Just installed the app today and so far so good. Had a few questions and requests and Rosie was super helpful and helped me get resolved!

DK BEAUTY

Apr 16, 2025 on Shopify

Does a great job. Very happy. There was a glitch with integration but it was fixed and now all is perfect.

Hostel Shoppe

Apr 16, 2025 on Shopify

We received a prompt response and resolution to our recent support request.

Murgs

Apr 16, 2025 on Shopify

Firstly, this app is incredible and unlocks virtually all features for $10 a month. It does pre-orders and back in stock notifications, saving us $20 instantly from other apps. Also, the support is great. Really quick, very thorough and easy to speak to. 10/10 would absolutely recommend.

Petkit Global (Urban Hub General Trading LLC)

Apr 14, 2025 on Shopify

Great Customer service. She was very patient and had great knowledge about the App. I am thankful

2UPGRADE GAMING

Apr 14, 2025 on Shopify

Wow, solution provided as light speed ! Badges not showing on listing, support solved this very fast.

Colorido Chile

Apr 14, 2025 on Shopify

Capital Farms Meats & Provisions

Apr 11, 2025 on Shopify

The best pre order system on Shopify. Also they have great customer service and helped me on a special request.

Eco Torque

Apr 11, 2025 on Shopify

Globo as a company are the best out there. Even with a big time difference they help you around the clock. Extremely happy with their service.

única leathers

Apr 10, 2025 on Shopify

The service is super efficient, thanks to Rosie for her kind attention.

Wood Grain Junkie

Apr 10, 2025 on Shopify

We just started using this app for some pre orders we're running and settings are pretty intuitive for the most part. I did have to reach out to customer support about removing some banners and Gemma was a big help. Very quick to respond and solved my issue.

Wild Star Hearts

Apr 10, 2025 on Shopify

Very easy to use and the support is second to none!

Elecraft

Apr 10, 2025 on Shopify

The support team is great, which I consider as important as. the app itself. Rosie and Sarah helped me through the process and the app does exactly what I want.

Gamers Grove

Apr 09, 2025 on Shopify

Seems to do all the things I need. Support is fast and helpful.

STYLEWARE

Apr 09, 2025 on Shopify

Excellent - service quick and very helpful. Lots of functionality. Very pleased, definitely recommend.

Operational Industries LLC

Apr 08, 2025 on Shopify

Great customer service and quick response time! WAY more features than I thought, and works just perfectly for everything I could need.

Dasaita

Apr 07, 2025 on Shopify

customer service is very nice!

Steckerkraft

Apr 05, 2025 on Shopify

One of first apps, which makes my usecase possible. The support is also spot on, and answers in a timely manner with good solutions. A bit of improvement potential could be the translation, but even here it excels competitors at the moment

Studio Romeo

Apr 05, 2025 on Shopify

Beattys of Loughrea

Apr 03, 2025 on Shopify

Really useful app, easy to navigate and visually appealing. Works well. I had a small technical query and Gemma, the agent I spoke with, was very helpful and resolved the issue for me in under a minute. Impressed, to say the least.