PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,495)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Neptunz

Sep 29, 2024  on Shopify

the online chat is very quick and efficient, thank you! i highly recommend it

Karma & Maquis

Sep 29, 2024  on Shopify

Rosie m'a parfaitement aidé pour certains détails ! je recommande à 100% !!

Padel Market

Sep 29, 2024  on Shopify

En lo que llevo de uso de la aplicación, principalmente puedo opinar acerca del soporte y ha sido de gran ayuda, respondiendo con bastante agilidad y solventando las incidencias que haya podido encontrar.

CarBro_MC

Sep 29, 2024  on Shopify

Nice customer service. Very patient! Hope you guys like it. Enjoy :)

Quadstar Tuning LLC

Sep 29, 2024  on Shopify

This app is very useful for setting customer expectations and allowing orders to come in for things we traditionally had to just mark "out of stock" because they have lead time. The support for help with setup and customization has been great and added no delay to getting things working. Thank you!

Ivo

Sep 26, 2024  on Shopify

Sarah, Gemma and Jay have been very helpful answering my questions and solving my requests. Quick reply, which I liked. The app is doing what is promised. I had trouble with this in Magento and made a shift to Shopify. PreOrder Globo has better features, so I am happy with it.

Outdoor Element

Sep 26, 2024  on Shopify

Rosie was a great help! I appreciate her prompt responses!

Biribox

Sep 25, 2024  on Shopify

atencion al cliente buena

JAEGER

Sep 25, 2024  on Shopify

3rd store now with Globo and they are the best! Rosie is such a great support and they do exactly what we need with the app. Easy to use, easy to integrate. 10/10

AqeeLab Nutrition

Sep 25, 2024  on Shopify

Application bien conçue, complète et avec un support client qui répond rapidement

Monmouth Sports Cards

Sep 25, 2024  on Shopify

Phone Rebel

Sep 25, 2024  on Shopify

Support is fantastic, helped resolve all embedding issues. 5 stars.

3Five2 The Label

Sep 24, 2024  on Shopify

Sarah Nguyen provided excellent service and a fast response to all of my questions. I appreciate your support! Thank you very much.

US Mazzer Store

Sep 24, 2024  on Shopify

Great app: works fine, a lot of options, quick and competent response from the team

IJsselmeubel

Sep 24, 2024  on Shopify

AzulFit

Sep 24, 2024  on Shopify

This is a fantastic app for the preorder or the notify me when in stock feature. The support team is kind, generous and helpful too.

UKCC Retail

Sep 24, 2024  on Shopify

The support from the app provider was awesome! excellent service

Reuterson Carbon Cover

Sep 24, 2024  on Shopify

Urban Kit Supply

Sep 24, 2024  on Shopify

A very useful solution to create a pre-order option for my customers. I needed some support as well, and Rosie was superb in helping me out. Thanks!

Slowlife Collection

Sep 24, 2024  on Shopify

Quick response with help desk.

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