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Customer reviews: Amai PreOrder Manager + Notify

Develop by Amai

Reviews (1,062)

Overall rating
4.5

What Merchants Think

The "Amai PreOrder Manager + Notify" app receives a mix of feedback from merchants. Many users appreciate the app's features and the prompt, effective customer support, which often resolves issues quickly. However, some merchants report persistent technical issues affecting their store's operations and customer experience.

Key Strengths

  • Responsive and helpful customer support
  • Effective management of pre-orders, saving administrative time
  • Custom settings and robust functionality for managing pre-orders
  • Ease of installation and use
  • Continuous feature improvements and updates

Common Concerns

  • Repeated technical issues affecting app reliability
  • Inconsistent functionality of pre-order tags and notifications
  • Delays in resolving complex setup issues
  • Occasional miscommunication of pre-order status to customers, leading to refunds

Final Thoughts

Overall, the "Amai PreOrder Manager + Notify" app is well-regarded for its functionality and customer support, which, for many, makes it an indispensable tool for managing pre-orders. Despite its benefits, some users experience persistent technical challenges that affect their experience. Merchants considering this app should weigh these considerations and be prepared for potential troubleshooting.

iGlowe Fashion Eye Wear

Jul 14, 2024  on Shopify

I'm having trouble with the pre-order button. Every time I selected it says stop selling item. I'll refresh it and for 3 second it works and goes back to stop selling item. Please fix this problem.

CRYSTALS.COM

Jun 19, 2024  on Shopify

Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer Now we are left having to send a lot of refunds and having unhappy customers... still waiting for an update from them

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