POWR Form Builder Contact Form logo

Customer reviews: POWR Form Builder Contact Form

Develop by POWR.io

Reviews (1,467)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate the "POWR Form Builder Contact Form" for its reliability, user-friendly interface, and robust customer support. The app's ease of use and integration capabilities make it a preferred choice among users, despite some concerns about pricing and occasional technical issues.

Key Strengths

  • Intuitive and easy-to-use interface
  • Smooth integration with platforms like Google Sheets, Zapier, and Shopify
  • Comprehensive customization options for forms
  • Prompt and effective customer support, often praised for its responsiveness and helpfulness

Common Concerns

  • Complaints about features requiring additional payments or upgrades
  • Occasional technical issues or bugs that impact usability
  • Slow loading times for embedding forms on websites
  • Advertising displayed on forms when using the free plan

Final Thoughts

"POWR Form Builder Contact Form" is highly regarded for its functionality and excellent customer service, making it a useful tool for businesses in need of a reliable form builder. While there are some concerns regarding pricing structure and technical glitches, the app’s strengths generally outweigh its drawbacks, positioning it as a solid choice in the market.

VMAT

Oct 05, 2024  on Shopify

We used the app for a few days and so far - we are very pleased with it. The setup is easy and by using these unique, custom-made forms, we were able to provide a more professional and functional interface for our customers. Highly recommended.

ColorTexturePhotoTours

Sep 26, 2024  on Shopify

I've been using the POWR Form Builder app for several years and it adds great functionality and nice designs to my site. When I've had a question or technical issue, the support team has been responsive and super helpful. Highly recommend POWR!

Carried Away Gifts

Sep 02, 2024  on Shopify

Platform is easy to use and very versatile. We had an issue with the email notification, but the support team resolved it very quickly.

HONTRY

Aug 29, 2024  on Shopify

While this app may not be the absolute best in its category, it certainly holds its own. I tested 8 similar apps, and for me, this one stands out as the best choice. *Arlyne, the customer service agent, was excellent and provided all the assistance I needed.

Made Here

Aug 22, 2024  on Shopify

Great experience with their customer support team, ran into some issues with the form placement on my website, however they took care of the situation and showed me how to do it for future reference. Thanks a bunch!

PicassoTiles

Aug 15, 2024  on Shopify

Mithsou was very helpful and answering my question in a quick manner. POWRs customer service is great.

Alaskans Own

Aug 15, 2024  on Shopify

We found it useful initially, but then was no longer working with our platform/site. Customer service with POWR staff however was exceptional and very responsive.

Dallas Maynard Jewelry

Aug 07, 2024  on Shopify

Easy integration with shopify, and I'm able to customize our form as much as I want. Support was super helpful, Irina got back to me quickly and solved my problem within 24 hours. Definitely makes me more confident using the app knowing support will be there when needed, especially for someone as un-tech savvy as me.

Rolling With It

Jul 31, 2024  on Shopify

App works great! I am very pleased with the support I received. The response was quick, and the matter was resolved efficiently.

The Gaeilge Gúrú

Jul 28, 2024  on Shopify

A special thanks to Richcarde who was so helpful when helping me set up my Pro account with POWR. He was very patient and provided lots of support to ensure it was a seamless task for me. Much appreciated Richcarde!

TALLU & Co.

Jul 18, 2024  on Shopify

WOW, incredible customer support. They have an in app chat that you can connect to someone in real life immediately.

COSLINE Cosmetics

Jun 26, 2024  on Shopify

Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly. Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.

StarZen Healing & Boutique

Jun 16, 2024  on Shopify

Great service and even better customer care. They made it so easy for me being tech challenged and turned major frustration into a breath of fresh air. Get this app today!

Saluting America's Band Directors project

Jun 12, 2024  on Shopify

Richcarde did solve my problem about not seeing my forms when I logged into Power. But I could access my forms from Shopify. The form builder app does let us create useful forms for our application. It provides a Mailchimp and Google Sheets interface too.

Pacey MedTech

Jun 04, 2024  on Shopify

Effective and useful, works better than other forms I've tried on our site. clean and straightforward. Support is attentive and competent.

Mandy Bankson

Apr 25, 2024  on Shopify

Richarde was very helpful. I am sorry there is an ad on the bottom of the form since I'm on the free plan. But that's not his fault!

TurkstraLumberLtd

Apr 25, 2024  on Shopify

The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M. My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause. Overall one of the better products on the market (due in part to their excellent support team).

Feels So Good

Apr 23, 2024  on Shopify

Quick and responsive support! We were having a problem with one of our forms, and Richcarde got it sorted out in 10 minutes with one email.

Red Deer Condo Rentals

Apr 19, 2024  on Shopify

Great form builder, customer service is always super helpful, and was great to find an archived form for me so I didn't have to build it again. Thank you!

Brickman's

Apr 02, 2024  on Shopify

Online chat was extremely helpful, as I had no idea what I was doing, and they were able to get my form up and running on my website in a just a few minutes!

Scroll to Top