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Customer reviews: POWR Form Builder Contact Form

Develop by POWR.io

Reviews (1,485)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate the "POWR Form Builder Contact Form" for its reliability, user-friendly interface, and robust customer support. The app's ease of use and integration capabilities make it a preferred choice among users, despite some concerns about pricing and occasional technical issues.

Key Strengths

  • Intuitive and easy-to-use interface
  • Smooth integration with platforms like Google Sheets, Zapier, and Shopify
  • Comprehensive customization options for forms
  • Prompt and effective customer support, often praised for its responsiveness and helpfulness

Common Concerns

  • Complaints about features requiring additional payments or upgrades
  • Occasional technical issues or bugs that impact usability
  • Slow loading times for embedding forms on websites
  • Advertising displayed on forms when using the free plan

Final Thoughts

"POWR Form Builder Contact Form" is highly regarded for its functionality and excellent customer service, making it a useful tool for businesses in need of a reliable form builder. While there are some concerns regarding pricing structure and technical glitches, the app’s strengths generally outweigh its drawbacks, positioning it as a solid choice in the market.

Texa Kite Family Ministries

Apr 14, 2025  on Shopify

This app is GREAT for what we are using it for (event registration as well as permissions). My only wish is that somehow you could work with Shopify to allow a payment button. A two-step process is not the best presentation for our participants. I really appreciate how quickly support responds to questions and how effective they are in finding a solution.

JENNY PENNYWOOD

Mar 28, 2025  on Shopify

Well, I'm new to the APP so my rating is for the help I received today from Luis and the person who helped me yesterday. SUPER helpful chat and guidance from them. Makes the app easier to use.

NAGI

Mar 26, 2025  on Shopify

Mithsou, the person chatting with me treated my website and problem as if it was their own. they spent a lot of time and attention to make sure my app, forms, and site looked perfect, going above and beyond all of my expectations.

Viper

Mar 23, 2025  on Shopify

Have used Powr forms across numerous Shopify sites for basic contact forms to more complicated surveys and application forms. It offers all the flexibility and functionality we've required and is always reliable.

LINKFLOW Official

Mar 13, 2025  on Shopify

This is awesome to use! I had a tough problem, but the live chat was super helpful, and Jamilya helped me through everything from A to Z, making it super easy and hassle-free to solve.

CHELSEA

Mar 03, 2025  on Shopify

分からないことがあったら、チャットで質問したらすぐに返事をいただけるのでとてもありがたいです。チャットは英語での質問になりますが、つたない英語でも汲み取ってくださり分かりやすく説明してくれるのでこちらも安心して質問できます。 コラボレーター機能を使えば必要な箇所を修正してくれるので、その点も助かりました。 これからも使用したいと思います。ありがとうございます。

East Coast Pagers

Feb 10, 2025  on Shopify

I have been using this app for many years and have not found anything close to it that works as well and has the integrations with outside apps like Google Sheets, Zapier, etc. Had an issue and Luiz was quick to help and solve my issue.

BenchWork Jewelry

Feb 07, 2025  on Shopify

Luis Campos was a huge help to me. I would have been here all night trying to figure out what I was doing wrong. Everything is working beautifully with my contact app thanks to him.

Backyard Resin

Feb 06, 2025  on Shopify

It's a solid app with a really intuitive UI. I had a slight problem setting it up for the first time, but I got an email back from Richcarde M, and they had me up and running within the hour.

Raider West Farms

Feb 05, 2025  on Shopify

Now that it is working correctly, and I receive the client submissions it meets my needs for my business.

Bajio, Inc

Jan 22, 2025  on Shopify

POWR has been such a great app to work with. Creating forms is extremely easy and any time I need help I'm able to use the Live Chat function. The team is very responsive and have been able to help with all of my questions/issues. Highly recommend!

NRS

Jan 19, 2025  on Shopify

Luis was very helpful and quickly got my form installed when I was having trouble. We use POWR Forms for a number of different applications on our site and they are reliable and user-friendly.

Handcart Days

Jan 18, 2025  on Shopify

I am new to this website development environment. I have been a software engineer for 20+ years, now retired, and have been asked to take over supporting this website. I had a problem getting a parade entry application form to display for this year’s parade. It had worked last year but not this year. Arlyne was great in helping me identify the cause of the problem, which turned out to be an expired date issue. After resetting the expiration date and having Arlyne take a look at the settings, the application form is once again displaying properly. Many thanks to Arlyne Catungal for the great, fast, efficient, and knowledgeable help. Dennis Gaerte Handcart Days (handcart days.org)

Meiji America

Jan 07, 2025  on Shopify

Comprehensive app with lots of options and flexibility. Most importantly, their customer service is great and active during our timezone. Thank you Mithsou!

Digital Dividends Mama

Jan 01, 2025  on Shopify

Great customer service. I needed help installing a form, which I have done before but couldn't get it this time. Reached out in the chat and Luiz Campo quickly solved the problem for me. Friendly and helpful.

EzyShade

Dec 11, 2024  on Shopify

5/5! The app really does the job, and their support ensures everything runs smoothly. Well done! Highly recommend this app.

AIDA Whirlpools

Dec 11, 2024  on Shopify

I’ve been using POWR Form Builder, and I have to say it works wonderfully! The installation process was seamless and incredibly easy. The user interface is intuitive, making it simple to build forms quickly and efficiently, even for someone without a lot of technical expertise. On top of that, the POWR Team is fantastic! Whenever I’ve had a question or needed deeper insights, they’ve been incredibly responsive and helpful. Their support has been top-notch, which really adds to the overall experience. Highly recommend it to anyone looking for a reliable and easy-to-use form builder!

The Magen Project

Dec 01, 2024  on Shopify

incredible, easy to use, fully customisable app. such a nice team they have here as well. 100% recommend anyone who needs a form builder for their store.

Elecraft

Nov 24, 2024  on Shopify

Easy to use app. Excellent Support...responds quickly, helpful, and friendly. I rarely have to use support, but when I do, they are on it.

Seconde Vintage

Nov 19, 2024  on Shopify

Whole app is a joke. Installed this app for a simple form which was perfectly working at the time. Then without any communication, half of my form is now under paid version and doesn't work for my clients (upload photos etcs) At this point the basic shopify form does the same job.

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