Reviews: POWR Form Builder Contact Form

Customer reviews: POWR Form Builder Contact Form

Reviews (1,467)

Overall rating

4.7

5

63
4

6
3

1
2
1

2

What Merchants Think

Overall, merchants appreciate the "POWR Form Builder Contact Form" for its reliability, user-friendly interface, and robust customer support. The app's ease of use and integration capabilities make it a preferred choice among users, despite some concerns about pricing and occasional technical issues.

Key Strengths

Intuitive and easy-to-use interface
Smooth integration with platforms like Google Sheets, Zapier, and Shopify
Comprehensive customization options for forms
Prompt and effective customer support, often praised for its responsiveness and helpfulness

Common Concerns

Complaints about features requiring additional payments or upgrades
Occasional technical issues or bugs that impact usability
Slow loading times for embedding forms on websites
Advertising displayed on forms when using the free plan

Final Thoughts

"POWR Form Builder Contact Form" is highly regarded for its functionality and excellent customer service, making it a useful tool for businesses in need of a reliable form builder. While there are some concerns regarding pricing structure and technical glitches, the app’s strengths generally outweigh its drawbacks, positioning it as a solid choice in the market.

ALONUKO

Dec 10, 2024 on Shopify

Management Cues

Sep 09, 2024 on Shopify

The issue was resolved and there was good follow up communication.

Alaskans Own

Aug 15, 2024 on Shopify

We found it useful initially, but then was no longer working with our platform/site. Customer service with POWR staff however was exceptional and very responsive.

COSLINE Cosmetics

Jun 26, 2024 on Shopify

Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly. Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.

Pretzhof Online Store

Jun 24, 2024 on Shopify

Good tecnical support!

TurkstraLumberLtd

Apr 25, 2024 on Shopify

The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M. My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause. Overall one of the better products on the market (due in part to their excellent support team).