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Customer reviews: POWR: Live Chat

Develop by POWR.io

Reviews (18)

Overall rating
3.8

What Merchants Think

Merchants generally find "POWR: Live Chat" to be a functional and easy-to-install app that enhances customer support capabilities. However, there are mixed feelings about the subscription management process and refund policies.

Key Strengths

  • Easy installation and setup.
  • Customizable interface to match store aesthetics.
  • Responsive and helpful customer support.
  • Effective tool for improving customer interaction on websites.

Common Concerns

  • Subscription management complications, particularly manual cancellation requirements.
  • Issues with refund policies, especially regarding prorated refunds.

Final Thoughts

Overall, "POWR: Live Chat" is well-received by most users for its ease of use and customization options. While it offers strong customer support features, potential users should be aware of subscription terms and refund policies before committing.

Tobias Røder Shop ApS

Apr 30, 2020  on Shopify

The app works fine as promised - but the setup is terrible, since you are hooked on your subscription until you manually cancel on the Powr website.

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