Postship ‑ Free Order Tracking

Develop by Shopify

$7.99-$16.49

/ Month

Free plan available

Postship is a shipment tracking & post-purchase experience app

Promotional banners

Advanced analytics

Branded tracking page

Real-time order updates

Cross-selling recommendations

Instagram feed integration

About Postship ‑ Free Order Tracking

Launched Aug 03, 2023

Built by Shopify

Address

101 Rose Street South Lane, Edinburgh, SCT, EH2 3JG, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Build loyalty by providing a branded order tracking experience.

Postship is more than just an order tracking app. It’s built to take the experience of your shoppers to the next level. To reduce WISMO queries, Postship sends real-time order updates to your shoppers. To drive repeat purchases, it allows you to create a custom branded tracking page with personalized product recommendations, promotional banners, Instagram feed and much more. Not just this, you can also monitor your delivery performance and customer engagement using Postship’s advanced analytics.

Exclusive branded order tracking page to enhance your customer experience
SMS & email order updates to reduce customer anxiety & WISMO calls
Cross-selling through product recommendations & promotional banners
Plug your shop's Insta feed on the tracking Page to boost visibility and sales
Get smart insights from the shipment tracking page analytics dashboard

Pros

Transforms the post-purchase experience by keeping customers engaged
Reduces WISMO (Where Is My Order) queries with real-time order updates
Exclusive branded tracking page enhances the customer experience
Ability to send SMS and email updates to reduce customer anxiety
Features for cross-selling through personalized product recommendations and promotional banners
Integration with Instagram feed boosts visibility and sales
Advanced analytics help monitor delivery performance and customer engagement

Cons

Might require some initial setup to get the branded tracking page and features personalized
The effectiveness of promotional banners and product recommendations can vary depending on customer base and industry
Potentially higher reliance on the app’s features could make it a single point of failure for customer satisfaction