What Merchants Think

Merchants generally have favorable opinions about "Postscript SMS Marketing," with many praising its user-friendly interface and effectiveness in enhancing customer engagement through SMS campaigns. However, there are notable issues related to customer service and billing practices that have significantly impacted the user experience for some merchants.

Key Strengths

• Intuitive and easy-to-use interface.
• Responsive and helpful customer support with specific praises for staff members such as Mackenzie, Taylor, and Meg.
• Strong tools for building and managing SMS marketing campaigns.
• Useful features that boost customer engagement and sales.

Common Concerns

• Complaints about misleading billing practices and unexpected charges.
• Dissatisfaction with automatic contract renewals and cancellation policies.
• Mention of poor customer service experiences, particularly regarding billing issues.

Final Thoughts

"Postscript SMS Marketing" is a powerful tool for SMS marketing, frequently commended for its intuitive design and supportive customer service. However, potential users should exercise caution regarding its billing practices and contract terms. Despite some negative experiences, the app remains a popular choice for businesses looking to enhance their marketing strategies.