Reviews: Plantboy ‑ Live Plant Dropship

Customer reviews: Plantboy ‑ Live Plant Dropship

Reviews (14)

Overall rating

2.3

5

4
4
3

1
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2
1

5

What Merchants Think

The "Plantboy ‑ Live Plant Dropship" app has received mixed reviews from merchants. While some praise its user-friendly nature and excellent plant quality, many express frustration over technical issues and a lack of responsive customer service. The app shows potential with its positive features but is hampered by critical shortcomings as shared by the merchants.

Key Strengths

Excellent plant quality – Merchants appreciate the healthy and beautiful plants.
User-friendly interface that easily integrates with Shopify.
Quick shipping process, including automatic cold-weather packaging.
Responsive support from the app team during initial setup and installation for some users.

Common Concerns

Frequent disconnections and syncing issues with store inventory.
Lack of prompt customer service, leading to unresolved issues.
Complaints about the app not installing or connecting correctly to stores.
Regular discrepancies in pricing and unexpected charges.

Final Thoughts

While "Plantboy ‑ Live Plant Dropship" has garnered enthusiasm for its plant quality and easy Shopify integration, these strengths are overshadowed by significant technical and customer service issues. Addressing these concerns would greatly enhance the app's reliability and appeal to a broader merchant base looking to streamline their online plant retail operations.

Slow Green Death

Dec 30, 2024 on Shopify

Plantboy has been amazing to use with my Shopify store! They have been responsive any time I've had questions and even jumped on a call when I was first getting started to help walk me through the process and how the app worked. We haven't had a single issue with any of the plants that have been ordered, everything's packaged nicely and safely. They even automatically include cold-weather packaging when necessary, unlike other plant drop-shippers. I've been using the app for a little under a year now and don't have anything bad to say. I'm stoked to keep growing my small business with Plantboy!!

Tanner The Planter

Sep 13, 2023 on Shopify

PlantBoy is THE answer to anyone wanting to grow an online plant business without all of the hardest things about running a plant business like growing, inventory, packing, and shipping! Download the app, connect your store, and start sharing PlantBoys beautiful, healthy plants with your audience. Their customer service is fantastic and their plants are high quality. I can't say enough good things about this company, its products, and its people.

MJ's Jungle

Sep 11, 2023 on Shopify

This app is fantastic! The PlantBoy team is super responsive and they always go above and beyond to help. Plant quality is top tier, and they also have a very quick and swift shipment process. Orders are never delayed. Navigating the app is a breeze, and it easily integrates with Shopify. Highly recommend!

Plantsome USA

Aug 15, 2023 on Shopify

We have been using the Plantboy app for a little while now and are extremely satisfied with the interface, the integration but above all the team behind the App that supports our day to day order intake, fulfillment and handling. The team's technical know how is backed up by solid operational skills and service levels. They know what they are doing and my customers are very happy with the orders we service through Plantboy. 100% Recommend.