Reviews: Plantboy ‑ Live Plant Dropship

Customer reviews: Plantboy ‑ Live Plant Dropship

Reviews (14)

Overall rating

2.3

5

4
4
3

1
2

2
1

5

What Merchants Think

The "Plantboy ‑ Live Plant Dropship" app has received mixed reviews from merchants. While some praise its user-friendly nature and excellent plant quality, many express frustration over technical issues and a lack of responsive customer service. The app shows potential with its positive features but is hampered by critical shortcomings as shared by the merchants.

Key Strengths

Excellent plant quality – Merchants appreciate the healthy and beautiful plants.
User-friendly interface that easily integrates with Shopify.
Quick shipping process, including automatic cold-weather packaging.
Responsive support from the app team during initial setup and installation for some users.

Common Concerns

Frequent disconnections and syncing issues with store inventory.
Lack of prompt customer service, leading to unresolved issues.
Complaints about the app not installing or connecting correctly to stores.
Regular discrepancies in pricing and unexpected charges.

Final Thoughts

While "Plantboy ‑ Live Plant Dropship" has garnered enthusiasm for its plant quality and easy Shopify integration, these strengths are overshadowed by significant technical and customer service issues. Addressing these concerns would greatly enhance the app's reliability and appeal to a broader merchant base looking to streamline their online plant retail operations.

Pixel Perfect Plants

Nov 29, 2024 on Shopify

App is not working. Wrote the company with no response. Choose a different company to work with.

Planter's Joy

Nov 18, 2024 on Shopify

I can't even install it. It just opens "https://app.withplantboy.com", and doesn't "connect" anything to the store. A waste of my life trying to get this to work. Fire your developer immediately.

FGMN Nursery

Oct 18, 2024 on Shopify

I love their inventory, and their shipping -- when it works. I've had at least two instances when all the products completely disconnected from my store and more recently, I couldn't add products to my store. I've tried to uninstall the app; now it won't let me reinstall it -- and I have an order to fulfill with them.... so I'm faced with either going to buy the plant and shipping it from elsewhere, or refunding the money. I'd absolutely love to work with them more as a partner, but they need get some stability to this product.

botnicpots

Jun 18, 2024 on Shopify

Why not geting any profit i sale 32$ product you saw me product price 16.62 and profit get $15.38 i get one order when i go for pay money its total charge 32$ from your side then where is gone my profit? You need to rapair your app you need to charge product price which one u saw dont charge our selling price

Green Witchy

Apr 15, 2024 on Shopify

Does not reply to email queries, I wrote 3 times, no reply. Even getting up update on an order, no reply. Theres no point working with this company