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Customer reviews: Pirate Ship: CheapARR Shipping

Develop by Shopify

Reviews (64)

Overall rating
4.5

What Merchants Think

Overall, merchants find "Pirate Ship: CheapARR Shipping" to be a highly beneficial tool for streamlining and reducing shipping costs significantly. It is particularly praised for its affordability and the money-saving opportunities it offers compared to traditional carriers. Many users appreciate the user-friendly interface and the excellent customer service, although there are concerns about support quality over time. However, the app faces criticism for problems during scaling and certain limitations regarding international shipping.

Key Strengths

  • Substantial savings on shipping costs
  • User-friendly interface
  • Outstanding customer service
  • Convenient USPS and UPS commercial pricing
  • No extra charges for labels
  • Ability to integrate with Shopify for easy tracking

Common Concerns

  • Issues with support for high-volume or Amazon sellers
  • Challenges with insurance claims above certain values
  • Potential discrepancies in label cost adjustments
  • Lack of support for Canadian and UK-based merchants
  • Concerns over app integration status with Shopify

Final Thoughts

"Pirate Ship: CheapARR Shipping" is highly regarded for its cost-effectiveness and ease of use, ideally suiting small to medium-sized businesses looking to optimize shipping processes and fees. While the app provides exceptional value through significant savings and friendly support, its ability to scale with larger businesses or offer comprehensive international solutions poses challenges. Still, the app remains a recommended tool for its core functionalities and cost advantages.

The Kings of Styling

Jan 08, 2026  on Shopify

I have been using Pirateship for a few years, and their customer service is outstanding. Their dashboard is easy to use and doesn't lag like other services. What I don't like is that they have increased their prices on shipping. They used to be on par with shopify but now Shopify has cheaper rates than they do. I only use it occasionally now.

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