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Customer reviews: Pirate Ship: CheapARR Shipping

Develop by Pirate Ship

Reviews (100)

Overall rating
3.9

What Merchants Think

Overall, merchants find "Pirate Ship: CheapARR Shipping" to be a highly beneficial tool for streamlining and reducing shipping costs significantly. It is particularly praised for its affordability and the money-saving opportunities it offers compared to traditional carriers. Many users appreciate the user-friendly interface and the excellent customer service, although there are concerns about support quality over time. However, the app faces criticism for problems during scaling and certain limitations regarding international shipping.

Key Strengths

  • Substantial savings on shipping costs
  • User-friendly interface
  • Outstanding customer service
  • Convenient USPS and UPS commercial pricing
  • No extra charges for labels
  • Ability to integrate with Shopify for easy tracking

Common Concerns

  • Issues with support for high-volume or Amazon sellers
  • Challenges with insurance claims above certain values
  • Potential discrepancies in label cost adjustments
  • Lack of support for Canadian and UK-based merchants
  • Concerns over app integration status with Shopify

Final Thoughts

"Pirate Ship: CheapARR Shipping" is highly regarded for its cost-effectiveness and ease of use, ideally suiting small to medium-sized businesses looking to optimize shipping processes and fees. While the app provides exceptional value through significant savings and friendly support, its ability to scale with larger businesses or offer comprehensive international solutions poses challenges. Still, the app remains a recommended tool for its core functionalities and cost advantages.

Heart Club

Sep 05, 2024  on Shopify

Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!

Armature

Jul 21, 2024  on Shopify

Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.

Skeletunes Records

Jul 02, 2024  on Shopify

Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.

All Natural Organic Lifestyle

Jul 14, 2023  on Shopify

I have been using Pirateship for3 years now and it has saved me a lot of money. I have tried other shipping alternatives and i always came back to Pirateship. I am glad they added UPS shipping.

Texas Rescue Coffee Co.

May 08, 2023  on Shopify

Easy to use and saves $$ over what buying our USPS shipping labels from Shopify would cost, especially since Pirate Ship recently began offering even further discounted USPS rates. You can also set it up to send the same Shopify tracking email sequence as if you shipped using Shopify. Highly Recommended!

Doozie & Bloom

Apr 28, 2023  on Shopify

I love Pirate Ship! However, I'm concerned with the "unsupported app" flag I'm seeing on the app via Shopify. Will the integration option be ending soon? I hope not! The rates are amazing and I'd hate to have to find another company.

Dog Collar Fancy

Jul 20, 2018  on Shopify

I truly can't say enough about this shipping service. Pirate Ship is by far the best I have ever used in all of my years of business to this point. Easy to use program. Huge savings over any other. Customer service is absolutely fabulous! And I mean FABULOUS! Their Pirate theme is fun too! I love these guys! www.dogcollarfancy.com

Rory Lux Apparel

Dec 10, 2017  on Shopify

OH MAN. This review is long overdue. If you're on the search for a new shipping app, STOP AND DOWNLOAD THIS APP. I was in your shoes too. I was coming from stamps.com and didn't feel like paying the monthly $16 fee anymore, so I scoured the shopify app store for an alternative. I searched and searched the crowded sea of shipping apps, and Pirate Ship stuck out to me. It had 0 reviews at the time, so I was a bit scared, but I decided to give it a shot. WOW. One of the best decisions I've ever made! Definitely THE BEST app on Shopify. Why? 1. The team responds in MINUTES. I work 24/7 and I received assistance just now at 10pm on a Saturday night! (which prompted me to write them a review - they deserve it!) 2. The software itself is very straightforward and user-friendly. I can't believe I wasted so much time and energy with stamps.com (still gives me nightmares). Pirate ship is easy sailing compared to all other softwares I've used! 3. The team is a great bunch and are always working on improving the app and updating it. And they are always open to suggestions! 4. It's FREE. FREE. FREE!!!!! It's crazy. Really. For such a great app and service it's hard to believe but true. You just pay for postage. And you get the same discount as stamps.com. And postage is even cheaper than Shopify labels!! And you don't have to pay 5 cents per label like other apps out there!! It's completely FREE!!!!!! Unbelievable!!! I love this app so much. I am so glad I took the leap of faith and downloaded this app. This app deserves so many 5 star reviews. They don't really ask for reviews but they really should!! There would be so many others in the same boat (or should I say pirate ship). Also shoutout to Bjorn for always helping me out! NOW STOP SEARCHING AND DOWNLOAD THIS APP!! THANK YOU PIRATE SHIP!!!

Bokksu

Jul 21, 2017  on Shopify

I used to use ShipStation, but when USPS prices rose in January 2017, I looked into alternatives and was super happy to have found Pirate Ship! In addition to having amazing customer service and support, the app is incredibly easy to use and cuts down the time to create batch shipping by a ton. Highly recommend using Pirate Ship for all your batch shipping needs!

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