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Customer reviews: Pinterest

Develop by PINTEREST inc

Reviews (5,965)

Overall rating
4.6

What Merchants Think

Pinterest serves as a valuable platform for many users, particularly those seeking to boost visibility and engagement through visual content. Merchants praise its ease of integration with Shopify and the unique opportunities it provides for showcasing products. While it is hailed for its innovative interface and supportive community, some users highlight persistent challenges with account approvals, syncing issues, and customer service that detract from the overall experience.

Key Strengths

  • Easy integration with Shopify.
  • Intuitive interface and navigation.
  • Effective visual marketing tools.
  • Generous advertising credits.
  • Strong community support and engagement.

Common Concerns

  • Issues with account and merchant approval processes.
  • Frequent syncing problems, particularly with Shopify.
  • Lack of responsive and helpful customer support.
  • Complaints about app glitches and crashes.
  • Restrictive policies that some find challenging and opaque.

Final Thoughts

Pinterest is seen by many as a powerful tool for increasing visibility and sales via its vibrant and extensive platform. However, technical issues and customer support deficiencies are prevalent concerns that could affect user satisfaction. Overall, while Pinterest offers substantial benefits, merchants may need to navigate its challenges to fully capitalize on its potential.

Doca Play

Apr 05, 2024  on Shopify

Variety Vibe Shop

Apr 05, 2024  on Shopify

Very easy to set up, plus when you go to connect other profiles you can do it with a click of a button. So simple love it

Best Ink

Apr 04, 2024  on Shopify

nice

World King

Mar 31, 2024  on Shopify

Onlineshop3000

Mar 30, 2024  on Shopify

Super schnell zu installieren, ich hoffe auf viele neue Kunden ;-) Super quick to install, I hope for many new customers ;-)

STNclean

Mar 24, 2024  on Shopify

si jamais je réussi sa serai grâce a cette application incroyable (wsh 100 euro offert pour les pub c qui qui va vous aidez plus que sa )

chainsPC

Mar 20, 2024  on Shopify

Better House

Mar 15, 2024  on Shopify

September Sisters LA

Mar 15, 2024  on Shopify

I am new to Pinterest. Looks extremely easy.

Real Real Supplements

Mar 14, 2024  on Shopify

Thank you for the ad credits, totally didn't expect that. I'm looking forward to learning more about business on Pinterest. As a personal user, it' is by far the best platform to share, and get unique ideas that are inspiring that you can find nowhere else. 10/10 Recommend

JBR Jeweler

Mar 02, 2024  on Shopify

Pinterest is a visual discovery platform where users find inspiration for their interests. Explore billions of ideas with a personalized touch.

TAG-THRIVE

Feb 02, 2024  on Shopify

Pinterest is a creative haven! Its intuitive interface effortlessly guides me through a treasure trove of inspiration. From DIY projects to travel plans, it's a one-stop-shop for endless ideas. The supportive community and collaborative features make it a must-have for anyone seeking inspiration and connection. Simply indispensable!

Orpheus Gallery

Feb 02, 2024  on Shopify

The add that i used with the pinterest credits went very well but it doesnt stop automatically and this resulted in a 30+ euros bill that i have no money right now to pay because i am a new shopify user

Lady Ros

Jan 31, 2024  on Shopify

Hello, I hope this message finds you well. I am writing to express our deep concern and dissatisfaction regarding the support services provided by Pinterest. Unfortunately, our experience has been far from satisfactory, and we've encountered similar sentiments expressed by others on the internet, forums, Shopify app reviews, and Pinterest community forums. We have been operating our officially registered company in the United States for the past two years, managing our e-commerce business professionally. With our dedicated team, we successfully deliver thousands of products to our customers every month. Up until now, Ladyros.com has received only positive feedback and reviews, without any negative comments or criticisms. In our pursuit of further growth, we decided to utilize Pinterest as a marketing platform. After becoming a member and integrating it seamlessly with our Shopify infrastructure, we started receiving excellent feedback from our customers and gained popularity on Pinterest. However, to our dismay, our approved seller account was suddenly terminated, and all our products were removed from our Pinterest account. This situation has been distressing for us, and we have been attempting to resolve it by reaching out to your support department for the past month, contacting them three times a week, totaling more than 15 communications. Regrettably, each time we contacted your support, we received automated standard messages. This has left us feeling extremely discouraged and disheartened towards Pinterest. We thoroughly reviewed our website and policies in collaboration with our expert team, ensuring compliance with Pinterest policies. Despite our efforts, we received the same automated response stating that our account was not approved. As a legitimate U.S. company, we have successfully obtained approval from various social media platforms such as Facebook, Google, and Instagram, but Pinterest has proven to be elusive. We are eager to resolve these issues and continue working with Pinterest professionally. However, the lack of support and assistance from Pinterest is highly disappointing and does not reflect well on a company of your stature. There are numerous negative comments online about Pinterest's support services, and we sincerely hope you can intervene to rectify this situation. We are seeking your professional assistance and support in resolving this matter promptly. We appreciate your attention to this urgent matter and thank you in advance for your cooperation. We look forward to re-establishing a positive working relationship with you at the earliest opportunity. Best regards, Lady Ros

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