Shopify Pinterest App Review: Features, Pros & Cons

Customer reviews: Pinterest

The Shopify Pinterest app helps merchants seamlessly integrate Pinterest marketing into their stores, driving traffic and sales. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (1,680)

Overall rating

4.3

5

162
4

18
3

9
2

4
1

48

What Merchants Think

Pinterest serves as a valuable platform for many users, particularly those seeking to boost visibility and engagement through visual content. Merchants praise its ease of integration with Shopify and the unique opportunities it provides for showcasing products. While it is hailed for its innovative interface and supportive community, some users highlight persistent challenges with account approvals, syncing issues, and customer service that detract from the overall experience.

Key Strengths

Easy integration with Shopify.
Intuitive interface and navigation.
Effective visual marketing tools.
Generous advertising credits.
Strong community support and engagement.

Common Concerns

Issues with account and merchant approval processes.
Frequent syncing problems, particularly with Shopify.
Lack of responsive and helpful customer support.
Complaints about app glitches and crashes.
Restrictive policies that some find challenging and opaque.

Final Thoughts

Pinterest is seen by many as a powerful tool for increasing visibility and sales via its vibrant and extensive platform. However, technical issues and customer support deficiencies are prevalent concerns that could affect user satisfaction. Overall, while Pinterest offers substantial benefits, merchants may need to navigate its challenges to fully capitalize on its potential.

MAISONS Design Bútor

May 31, 2024 on Shopify

It does not work. Customer support does not reply how to solve the problem. I dont recommend.

My 3D Hoodie

May 19, 2024 on Shopify

I am writing this review to express my dissatisfaction with the Pinterest Merchant Services. As a business owner who has successfully used other platforms like Google Merchant, TikTok Shop, Snapchat, and Bing, I am extremely frustrated with the difficulties I have encountered in getting my merchant catalog active on Pinterest for retargeting purposes. Despite diligently following the guidelines and making the necessary adjustments to meet the quality standards, my account was still not approved. The lack of detailed feedback and the opaque process made it even more challenging to address the issues effectively. In contrast, the approval processes on Google Merchant, TikTok Shop, Snapchat, and Bing were much more straightforward and transparent, allowing me to quickly set up and start retargeting my products. Pinterest's stringent and unclear policies have created unnecessary hurdles, delaying my ability to reach potential customers and grow my business through their platform. It’s disappointing that such a popular social media site makes it so difficult for businesses to use their merchant services effectively. I hope Pinterest takes this feedback seriously and works towards making their approval process more user-friendly and transparent. Until then, I will continue to rely on the more efficient services of Google Merchant, TikTok Shop, Snapchat, and Bing for my business needs.

AlyzKids

Apr 15, 2024 on Shopify

mal

My Sweet Homely

Apr 14, 2024 on Shopify

Völlig daneben, wir erhalten von Pinterest immer wieder die gleichen Anforderungen zur Freigabe des Kontos, obwohl unser Shop genau und sogar mehr den Pinterest-Anforderungen entspricht....man redet hier nicht mit Menschen sondern mit einer schlechten KI - Liebe Unternehmer Finger weg, von dieser Plattform-

Oliver & Company Montessori Toys

Apr 07, 2024 on Shopify

Thought I'd try again after a year, but NO! Horrible platform for selling, even after over a year they tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me. It slows down your store speed drastically and shows nothing but bad from Google PageSpeed Insights. WORTHLESS!!!! Do not install in your store!!!!!!!!!!! Pinterest is a JOKE!!!!!! If I could give zero stars I would.

shop.bastedo.com

Mar 21, 2024 on Shopify

as soon as I connected my store my pinterist account was deactivated!

Kentucky Country Home, LLC

Mar 20, 2024 on Shopify

The app no longer works at all. I just opens to an error message. This has been going on for over a month with zero response from support. Very disappointing.

MoYou London

Mar 08, 2024 on Shopify

This app isn't amazing. Instead of doing the basic which is synching the products and store, It only connects it if you open ads. So it is based on 100% paid and does nothing to connect the rest.