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Customer reviews: Digital Download Pendora

Reviews (32)

Overall rating
5

What Merchants Think

Merchants generally have positive feedback for "Digital Download Pendora". The app is praised for its ease of use and excellent customer support. Users appreciate the efficient setup process and the app's effectiveness in delivering digital products.

Key Strengths

  • Easy and straightforward setup process
  • Exceptional customer service and support team
  • Responsive support available at odd hours
  • Customization options, including email features
  • Free to use, which is beneficial for startups
  • Effective in adding and managing digital products

Common Concerns

  • Lack of an email editor
  • Storage limit of 500MB may be restricting for larger files
  • Initial issues with specific digital product formats like PDFs

Final Thoughts

Overall, "Digital Download Pendora" is well-received for its user-friendly interface and outstanding support team. While there are some limitations related to storage and email customization, the app efficiently addresses the needs of merchants dealing with digital products. It is a strong choice for those seeking a free and reliable solution.

Dashin Doll Beauty

Jan 27, 2025  on Shopify

I was able to get things figured out on my own after playing around a bit, but the customer service here is phenominal. They made me feel like I was truly being taken care of and that my need was a priority.

Vertical Speed

Jan 27, 2025  on Shopify

super easy to use and helpful customer service

Toad and Co Designs

Jan 19, 2025  on Shopify

super easy to easy, assistance with any queries i had were answered straight away. would highly recommend this product to everyone!

Apna Cricket Team

Jan 13, 2025  on Shopify

Really great guys. Prompt response and are really free! Helps when one is starting out and selling digital products.

Silly Steps

Dec 06, 2024  on Shopify

Absolutely amazing team! I encountered an issue and was thrilled to see it resolved in just two days. The support team promptly reached out, thoroughly understood my concern, and provided an excellent solution that saved me from having to reupload everything. Huge thanks to Mr. Vinit and Ketan for their prompt and efficient assistance!

Vandal Yarnz

Nov 27, 2024  on Shopify

This is a really good app! At first I had a few issues with my PDFs not being sent, but support was very helpful and now everything runs smoothly. They even added a feature at my request. Very good app honestly

Sankofa Korner Juicery

Sep 18, 2024  on Shopify

Langventure Books

Sep 16, 2024  on Shopify

I'm very happy I found this tool for my e-shop. When launching the shop, I didn't want to commit to (another) monthly payment, so I tried Pendora, and everything went super smoothly. It's easy to add digital products and files, customize emails, link to products etc. Would recommend :) + very easy setup + nice, customizable emails + great support team + free

Mostly Pillows

Jul 25, 2024  on Shopify

Customer support was great and guided me through the setup process seamlessly. The app is completely free, which is a huge plus. However, I found the lack of an email editor to be a bit limiting. I also faced an issue while uploading a large file, and although the support team tried to help, the 500MB storage limit was a constraint. Overall, it's a good app with room for improvement.

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