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Customer reviews: Digital Downloads Pendora

Develop by Shopify

Pendora is a Shopify app designed to simplify digital product sales, offering secure downloads and automated delivery. This review covers its key features, pricing, and real user feedback to help merchants decide if it fits their needs.

Reviews (169)

Overall rating
5

What Merchants Think

Merchants generally have positive feedback for "Digital Download Pendora". The app is praised for its ease of use and excellent customer support. Users appreciate the efficient setup process and the app's effectiveness in delivering digital products.

Key Strengths

  • Easy and straightforward setup process
  • Exceptional customer service and support team
  • Responsive support available at odd hours
  • Customization options, including email features
  • Free to use, which is beneficial for startups
  • Effective in adding and managing digital products

Common Concerns

  • Lack of an email editor
  • Storage limit of 500MB may be restricting for larger files
  • Initial issues with specific digital product formats like PDFs

Final Thoughts

Overall, "Digital Download Pendora" is well-received for its user-friendly interface and outstanding support team. While there are some limitations related to storage and email customization, the app efficiently addresses the needs of merchants dealing with digital products. It is a strong choice for those seeking a free and reliable solution.

Inherited Soil

Oct 23, 2025  on Shopify

So far I am loving this app, easy to follow and quick delivery. Support is awesome, and they know their stuff will use this app for future digital products that I create

Just Like a Spa

Oct 21, 2025  on Shopify

I wanted a quick and easy way to provide a way for customers to download e-Books. Vijaya was very helpful in testing setup. This is a great app that I'd recommend for this task!

TAGBAND SKIN LTD

Oct 20, 2025  on Shopify

I’ve just started using Digital Downloads Pendora, and so far it looks really good. The setup is smooth, the interface is clean, and everything seems to be working as expected. I’ll come back and leave a full, detailed review after I’ve used it more and tested all the features. But at first glance, it’s definitely promising!

CCB Essentials, LLC

Oct 19, 2025  on Shopify

Set up was the easiest app on Shopify I have seen. I was able to have it set up in less than 5 minutes. As a new business owner, I have been struggling to get things in Shopify set up, but I am glad I added this app! It was easy, and Gourav was excellent in the process of getting it all verified! I highly recommend any business to use this service!

Time & Attendance Solutions

Oct 16, 2025  on Shopify

Has to be the best experience I have had with an app developer. Gaurav contacted me straight after I installed and made sure the app was running correctly. Incredible support!

Zimminy

Oct 15, 2025  on Shopify

Staff was very helpful. Najmus quickly did quality control on my app to make sure everything was good. Great service.

Be Mandy Things

Oct 14, 2025  on Shopify

Easy to upload files, worked with tech support to make sure everything ran smoothly, test shows it works perfectly. Gourav was a great help!

Digital Design Bliss

Oct 11, 2025  on Shopify

Setting up Pendora was a breeze. Dinesh, an expert from the Pendora support team, was quick to respond and efficient during the verification process. I would recommend Pendora to anyone, especially beginners like myself. 5-stars for Dinesh!

Anime Herald Official Shop

Oct 09, 2025  on Shopify

Very easy to set up and use. Setup was smooth, with Mithun being a incredibly helpful and friendly in getting us rolling while making sure that orders were being fulfilled properly. I have plenty of confidence in using this app going forward.

BODIED.BY.APHILE

Oct 07, 2025  on Shopify

I am particularly happy with the speed and effectiveness of their Support team. Najmus provided excellent assistance, ensuring my Pandora system was set up correctly after issues with the previous delivery. Highly recommend!

Haemhouts Publishing Company

Oct 03, 2025  on Shopify

Very happy with this product! Does exactly what the other overpriced apps do and it's very easy to use. Also very helpful people who work at the company (Najmus f. ex.)! Would definitely recommend!

Secrets Fashion Boutique

Oct 02, 2025  on Shopify

Being new to digital sales, I had questions to make sure my digital product would deliver to my customers accurately and without errors. Najmus was quick to help me, walked me through the process quickly and effortlessly. Thank you! Your help was so appreciated!

canvas local

Oct 02, 2025  on Shopify

Najmus was prompt and very helpful with making sure my product listing was up and running smooth. It's rare to get this kind of help with Shopify apps, and even rarer to hear back so quickly! Very appreciative to this crew for a smooth setup and top-tier customer service. Highly recommend :)

CharmClipArt

Oct 01, 2025  on Shopify

After using it for a while, the experience has been smooth. The settings are simple, and the admin responds quickly to questions in the chat. I hope there will be further improvements to enhance performance or add more customizable functions in the future.

My Store

Sep 30, 2025  on Shopify

The verification process for new store owners is simple and efficient. Mithun was excellent in helping me get my store verified and set up. 10/10

PulsePrints

Sep 30, 2025  on Shopify

App is easy to set up. Great customer service. Friendly and pro active. They ensured my account was working correctly without me having to ask.

STAINED By Wardah

Sep 22, 2025  on Shopify

App was easy to set up and edit! wanted a seamless experience for my customers and this app is perfect! Also thanks to shruti for the help :)

Shantel's Serenity

Sep 15, 2025  on Shopify

This app is very simple and easy to set up. The customer service agent Shruti was very helpful and assisted me with making sure my product is working correctly.

the kitschy lich

Sep 14, 2025  on Shopify

Najmus was very helpful verifying my store. Looking forward to using the app more - setup was simple and seems very streamlined.

mystamp

Sep 12, 2025  on Shopify

I've been testing this app and their integrated support chat was easy to get help with. Mithun answered my questions immediatly and was able to help me within minutes. They are also open to features, what a great start!

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