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Customer reviews: SC Back in Stock Restock Alert

Develop by Shop Circle

Reviews (163)

Overall rating
4.5

What Merchants Think

The "SC Back in Stock Restock Alert" app is generally well-regarded by merchants for its practicality and reliability in managing stock alerts. Most users find the app easy to set up and value the customer support provided. Although there are challenges, particularly with initial integration and customization, many appreciate the team's quick response and resolution of issues.

Key Strengths

  • Easy installation and setup process
  • Responsive and helpful customer support team, particularly individual staff members like Tarik, Deepa, and Segmedina
  • Value of free and budget-friendly plans for startups
  • Personalized support including customization and problem-solving
  • Multi-language support, enhancing versatility for global merchants
  • Effective restock notification via both email and SMS

Common Concerns

  • Technical issues during initial setup or integration with non-standard Shopify themes
  • Lack of full email translation capabilities
  • Occasional functionality issues, such as pending messages not being sent
  • Limited customization options for email notifications

Final Thoughts

The "SC Back in Stock Restock Alert" app is a highly regarded tool for businesses aiming to manage their restock alerts efficiently. With its user-friendly setup and excellent customer support, it meets the needs of many merchants effectively, although there are areas for improvement like email customization and translation features. Overall, it is a valuable asset for any merchant looking to enhance their notification system.

Coverworldnz

Sep 02, 2025  on Shopify

Love this app! easy to use and install also generates us sales. we also use it to tack customer needs.

Palestine Drinks Shop

Sep 02, 2025  on Shopify

We've been using the app for about a year now. so far so good.

KWON USA

Sep 02, 2025  on Shopify

So far the app is exactly what we need. Very simple and easy to use. Right now we are on the Free plan just to see how it works, however when we get our next big shipment in we are thinking up moving up to a higher plan. Thanks!

www.about-beads.com

Aug 31, 2025  on Shopify

I have had the SC Back in Stock app for years now. I've only recently had an issue and I don't believe that is the app itself but my theme which is from 2018. I've always had the $5 plan. Other than not being able to really brand the emails (which I understand based on only paying $5 a month) I've never had an issue. I just reached out to the developer on the chat within the app and it is 8:30am EST on a Sunday, of a holiday weekend and I got a reply in the chat immediately! Again, this issue is not their fault but they immediately got into action and I'm just waiting on their final reply. This app has probably been one of the most reliable apps I've had, especially based on that low price point.

GS Direct

Jul 26, 2025  on Shopify

Easy to use app, just what we needed.

Glassy Europe

Jun 06, 2025  on Shopify

Magnífico soporte y atención al cliente. Segmedina solucionó la incidencia que teníamos y su implicación fue excepcional

Tengu Natural Foods

Jun 05, 2025  on Shopify

it works well and support is quick to respond if there's a problem.

QUANTICLO®

May 27, 2025  on Shopify

Assistenza clienti impeccabile, veloci nel rispondere e molto gentili. L'app funziona molto bene, semplice da usare ed efficace. Ovvio, come qualsiasi cosa possono migliorare, ma comunque nel complesso è un ottimo servizio. Lo consiglierei.

TheTrendEg

May 14, 2025  on Shopify

very helpful team, app is extremely user friendly, great app

Gourami

Apr 30, 2025  on Shopify

very good cs & tech support even I am just a free member, Help me to solve my problem at store

slowglow

Apr 03, 2025  on Shopify

We just started using this app but already we can see that it has what we needed. Big bravo for support team, literally 6/5.

Barefoot Junkie

Mar 26, 2025  on Shopify

Works as it says and ensures customers are automatically notified when items come back into stock. Well worth the money. Just that little add on that makes a huge difference. Customer support very responsive too.

effeerrecreations

Nov 28, 2024  on Shopify

App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.

dussl

Nov 25, 2024  on Shopify

Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!

Mechbox Ltd

Nov 22, 2024  on Shopify

App works great. had small issue after update, and support helped me straight away and very friendly!

GENERATIONAL HERO

Oct 21, 2024  on Shopify

the customer service person Deepa was very helpful and solved my issue and answered all of my questions.

Redflag Studio

Aug 23, 2024  on Shopify

loveed the guy i mean he helped in the best way possible really great guy

sabrluxe

Aug 20, 2024  on Shopify

Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.

ReinaLoveLondon

Aug 18, 2024  on Shopify

I met with the product manager Tarik to help with setting up the app in my store. He was really helpful and friendly and was able to assist with getting the app set up really quickly in my store. Great service, thank you Tarik!

Indigo Lune

Aug 06, 2024  on Shopify

Great app, excellent support from Segmedina with integration.

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