SC Back in Stock Restock Alert logo

Customer reviews: SC Back in Stock Restock Alert

Develop by Shop Circle

Reviews (201)

Overall rating
4.6

What Merchants Think

The "SC Back in Stock Restock Alert" app is generally well-regarded by merchants for its practicality and reliability in managing stock alerts. Most users find the app easy to set up and value the customer support provided. Although there are challenges, particularly with initial integration and customization, many appreciate the team's quick response and resolution of issues.

Key Strengths

  • Easy installation and setup process
  • Responsive and helpful customer support team, particularly individual staff members like Tarik, Deepa, and Segmedina
  • Value of free and budget-friendly plans for startups
  • Personalized support including customization and problem-solving
  • Multi-language support, enhancing versatility for global merchants
  • Effective restock notification via both email and SMS

Common Concerns

  • Technical issues during initial setup or integration with non-standard Shopify themes
  • Lack of full email translation capabilities
  • Occasional functionality issues, such as pending messages not being sent
  • Limited customization options for email notifications

Final Thoughts

The "SC Back in Stock Restock Alert" app is a highly regarded tool for businesses aiming to manage their restock alerts efficiently. With its user-friendly setup and excellent customer support, it meets the needs of many merchants effectively, although there are areas for improvement like email customization and translation features. Overall, it is a valuable asset for any merchant looking to enhance their notification system.

effeerrecreations

Nov 28, 2024  on Shopify

App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.

dussl

Nov 25, 2024  on Shopify

Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!

Mechbox Ltd

Nov 22, 2024  on Shopify

App works great. had small issue after update, and support helped me straight away and very friendly!

GENERATIONAL HERO

Oct 21, 2024  on Shopify

the customer service person Deepa was very helpful and solved my issue and answered all of my questions.

Redflag Studio

Aug 23, 2024  on Shopify

loveed the guy i mean he helped in the best way possible really great guy

sabrluxe

Aug 20, 2024  on Shopify

Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.

ReinaLoveLondon

Aug 18, 2024  on Shopify

I met with the product manager Tarik to help with setting up the app in my store. He was really helpful and friendly and was able to assist with getting the app set up really quickly in my store. Great service, thank you Tarik!

Indigo Lune

Aug 06, 2024  on Shopify

Great app, excellent support from Segmedina with integration.

Joker Greeting

Aug 05, 2024  on Shopify

The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.

Three in Kind

Jul 29, 2024  on Shopify

The app has worked great for me over the years, and the customer service has been amazing!

Allure Sports

Jul 28, 2024  on Shopify

The installation of this app was quick and easy. I don't have a standard Shopify theme so it required some coding to be done by the SC team, they did it quickly, efficiently and asked me every step of the way if i was happy. I couldn't recommend the team and the app enough.

Shea Butter Heaven

Jul 19, 2024  on Shopify

Great way to stay customer "focused". Technical support was awesome also. Made the whole integration a breeze.

Imanix By Braintoys

Jun 30, 2024  on Shopify

Excelente y rapida atencion.

Z&A Fragrances

Jun 27, 2024  on Shopify

Easy to install and setup. For startup business, free plan subscription is great. Customer Service is quick in responding and resolving your queries.

Black Ink

May 27, 2024  on Shopify

We had an issue that was resolved very quickly on both our websites; much appreciate the customer support!

Sadlers

May 08, 2024  on Shopify

Thank you to Tarik who answered all my questions and even went away to implement a suggestion I made for improving the app :)

B&D home

Apr 24, 2024  on Shopify

Super App und netter Kundenservice. Würde ich wieder verwenden!

Blue Bungalow

Apr 14, 2024  on Shopify

This app does what it needs to do and the support from Sela the product manager has been great when we needed it! Would recommend if looking for a restock notification app that supports both email and SMS.

MEAT ME AT HOME

Mar 25, 2024  on Shopify

Sela the product manager helped me and I am excited to use Back in Stock and check out other products from SC!

TheSmoothCompany

Mar 25, 2024  on Shopify

Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!

Scroll to Top