SC Back in Stock Restock Alert logo

Customer reviews: SC Back in Stock Restock Alert

Develop by Shop Circle

Reviews (201)

Overall rating
4.6

What Merchants Think

The "SC Back in Stock Restock Alert" app is generally well-regarded by merchants for its practicality and reliability in managing stock alerts. Most users find the app easy to set up and value the customer support provided. Although there are challenges, particularly with initial integration and customization, many appreciate the team's quick response and resolution of issues.

Key Strengths

  • Easy installation and setup process
  • Responsive and helpful customer support team, particularly individual staff members like Tarik, Deepa, and Segmedina
  • Value of free and budget-friendly plans for startups
  • Personalized support including customization and problem-solving
  • Multi-language support, enhancing versatility for global merchants
  • Effective restock notification via both email and SMS

Common Concerns

  • Technical issues during initial setup or integration with non-standard Shopify themes
  • Lack of full email translation capabilities
  • Occasional functionality issues, such as pending messages not being sent
  • Limited customization options for email notifications

Final Thoughts

The "SC Back in Stock Restock Alert" app is a highly regarded tool for businesses aiming to manage their restock alerts efficiently. With its user-friendly setup and excellent customer support, it meets the needs of many merchants effectively, although there are areas for improvement like email customization and translation features. Overall, it is a valuable asset for any merchant looking to enhance their notification system.

Rieker Shoe Canada

Nov 10, 2024  on Shopify

Iskra Art

Sep 29, 2024  on Shopify

east.co.uk

May 14, 2024  on Shopify

A simple and functional back in stock app. I received support from Segmedina on the helpdesk and found her advice to be clear and concise. I have found helpdesk to be prompt and useful on previous occasions to. Would recommend.

Yeppo & Soonsoo

Apr 08, 2024  on Shopify

Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day. Easy to set up and translations available for the widget is a plus, but unfortunately translations aren't available for the emails to customers. Because of that and limited customizing possibilities for the emails, I gave 4 stars. But I'm quite confident those features will become available in the future.

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