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Customer reviews: SC Back in Stock Restock Alert

Develop by Shop Circle

Reviews (201)

Overall rating
4.6

What Merchants Think

The "SC Back in Stock Restock Alert" app is generally well-regarded by merchants for its practicality and reliability in managing stock alerts. Most users find the app easy to set up and value the customer support provided. Although there are challenges, particularly with initial integration and customization, many appreciate the team's quick response and resolution of issues.

Key Strengths

  • Easy installation and setup process
  • Responsive and helpful customer support team, particularly individual staff members like Tarik, Deepa, and Segmedina
  • Value of free and budget-friendly plans for startups
  • Personalized support including customization and problem-solving
  • Multi-language support, enhancing versatility for global merchants
  • Effective restock notification via both email and SMS

Common Concerns

  • Technical issues during initial setup or integration with non-standard Shopify themes
  • Lack of full email translation capabilities
  • Occasional functionality issues, such as pending messages not being sent
  • Limited customization options for email notifications

Final Thoughts

The "SC Back in Stock Restock Alert" app is a highly regarded tool for businesses aiming to manage their restock alerts efficiently. With its user-friendly setup and excellent customer support, it meets the needs of many merchants effectively, although there are areas for improvement like email customization and translation features. Overall, it is a valuable asset for any merchant looking to enhance their notification system.

Don's Liquors & Wine

Feb 05, 2025  on Shopify

Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?

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