Reviews: Orderly Print ‑ Pack & Invoice

Customer reviews: Orderly Print ‑ Pack & Invoice

Reviews (137)

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What Merchants Think

Overall, merchants have mixed reviews about the "Orderly Print ‑ Pack & Invoice" app. While some appreciate the app for its time-saving capabilities and exceptional customer support, others have experienced issues with recent updates and customer service responses. The app appears to have become an integral part of some businesses, yet there are concerns about communication and functionality changes.

Key Strengths

Exceptional customer support with personalized assistance, praised for responsiveness and expertise.
Customizability, allowing for tailored solutions through custom CSS and other modifications.
Efficient functionality, saving users time in processing orders and invoices.
High reliability and consistency, with an emphasis on prompt service and follow-ups.

Common Concerns

Challenges with recent updates leading to reduced app functionality and negative impacts on business operations.
Difficulties in accessing support quickly when needed, though individual support experiences were positive.
Perceptions of arrogance in communication from the development team, leading to customer dissatisfaction.
High monthly cost without proportional improvements or responsiveness prior to negative feedback.

Final Thoughts

The "Orderly Print ‑ Pack & Invoice" app is seen as a valuable tool for many businesses due to its customization features and outstanding customer support. However, recent setbacks and communication issues have affected some user experiences. While it remains a popular and efficient solution for order and invoice management, continued improvements and responsiveness could enhance the overall user experience.

Shop at Konus

Jan 16, 2025 on Shopify

Fast turn around and 100% follow-up. Keep up the good work.

FREEZONE HOME

Jan 06, 2025 on Shopify

so helpfull , OSCAR is amazing he helped me with every single customization and coding i needed

Make For

Mar 11, 2024 on Shopify

Super application permettant de créer des factures simples, et des listes de picking simplifiées.

MYOBFASHION.COM

Oct 13, 2023 on Shopify

I express my gratitude to the developers and support service at FORSBERG+two for their outstanding professionalism and deep understanding of their work. Their remarkable applications, including Order Printer Pro, OrderlyEmails, and Orderlyprint, , have consistently delivered exceptional solutions for my needs. I am truly thankful for their prompt and proficient assistance, as they consistently address my requests with utmost professionalism and efficiency. Their seamless coordination as a highly skilled team is truly commendable.

JustFreshRoasted

Jul 24, 2023 on Shopify

We had a very specific set of customized requirements that no other Shopify app seem capable of providing. So with OrderlyPrint the support team continued to help with custom CSS many, many times without hesitation. This was extraordinary support service at night, weekends, 24 x7 as soon as I sent a question they responded in hours. In 42 years of IT, I had never seen such great assistance without asking for anything in return. Folks, this is a great app that will only get better and fixes many shortcomings in the Shopify feature set. For medium and large enterprise merchants, OrderlyPrint is a must-have. Thank you to all the support team from FORSBERG+two.

Cheapest NATO Straps

May 04, 2013 on Shopify

One of the most usefull apps for me, saves me about 2 hours every day. And awesome customer support!