Shopify Order satisfaction apps 2025

H3 WhatsApp Order Confirmation

$3-$5 / Month

9.1

6 Reviews

Verify Order, Improve Satisfaction and Sales. Show more

H3 WhatsApp Order Confirmation is a seamless solution designed for Shopify store owners to enhance the customer transaction experience. With the integration of a simple WhatsApp button, customers can effortlessly switch from browsing to order confirmation via WhatsApp with a single click. This feature allows for quick verification by sending a pre-formatted message, which reduces time spent on order confirmation and minimizes confusion. By eliminating the need for emails or more complicated processes, the app ensures transactions remain straightforward and secure. It fosters a trustworthy shopping environment, thus enhancing customer satisfaction and building long-term trust. The app's effortless integration into Shopify stores makes order verification both quick and convenient, delighting users and streamlining store operations.

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Whatsapp integration

Order verification

One-click navigation

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ShopTalk: AI Live Chat Agent

$29.99-$49.99 / Month

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AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.

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Product recommendations

Order tracking

24/7 support

Ai live chat

Usage guidance

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E‑stebdal

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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.

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Automate return processing

Seamless exchanges available

Return status notifications

Discounts for purchases

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BackOrder by GritGlobal

7.2

26 Reviews

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Automate backorders on BigCommerce, boost sales, enhance customer satisfaction. Show more

BackOrder by GritGlobal is a cutting-edge app tailored exclusively for BigCommerce merchants to seamlessly automate their sales process, even when faced with out-of-stock situations. By utilizing this app, merchants can effortlessly display backorder messages and manage inventory, ensuring operational efficiency and boosting overall customer satisfaction. The app acts as an exclusive automated solution that helps merchants mitigate revenue loss from stockouts and retain customer loyalty. With BackOrder, businesses can maintain uninterrupted sales momentum by effectively communicating product availability to customers, thus fostering trust and transparency. Designed to enhance the performance of operational workflows, this app is an essential tool for any BigCommerce store aiming to optimize inventory management and fulfilment processes. By providing a seamless connection between inventory updates and customer communication, BackOrder by GritGlobal empowers merchants to enhance their service deliverables in the dynamic e-commerce landscape.

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Manage inventory

Boost sales

Enhance satisfaction

Automate backorders

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LateShipment.com Returns Experience Management

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Effortlessly streamline returns and enhance BigCommerce customer satisfaction. Show more

LateShipment.com Returns Experience Management offers an innovative solution to enhance customer satisfaction and optimize the returns process for BigCommerce merchants. This comprehensive app integrates effortlessly with your online store, automating each step of the returns journey to eliminate manual tasks and reduce operational burdens. By generating return labels, enforcing your return policies automatically, and providing real-time tracking, LateShipment.com ensures a streamlined experience for both retailers and customers. The platform is designed to enhance efficiency and transparency, leading to improved customer trust and loyalty. Embrace this all-encompassing returns management solution to simplify your operations and focus more on growing your business. With LateShipment.com, transform the returns process into a seamless and positive experience for everyone involved.

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Real-time tracking

Automated management

Returns integration

Seamless exchanges

Policy enforcement

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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Customization options

Email notifications

Request management

Easy return requests

View statistics

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H3 WhatsApp Order Confirmation

$3-$5 / Month

9.1

6 Reviews

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Verify Order, Improve Satisfaction and Sales. Show more

H3 WhatsApp Order Confirmation is a seamless solution designed for Shopify store owners to enhance the customer transaction experience. With the integration of a simple WhatsApp button, customers can effortlessly switch from browsing to order confirmation via WhatsApp with a single click. This feature allows for quick verification by sending a pre-formatted message, which reduces time spent on order confirmation and minimizes confusion. By eliminating the need for emails or more complicated processes, the app ensures transactions remain straightforward and secure. It fosters a trustworthy shopping environment, thus enhancing customer satisfaction and building long-term trust. The app's effortless integration into Shopify stores makes order verification both quick and convenient, delighting users and streamlining store operations.

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Whatsapp integration

Order verification

One-click navigation

Install App

OT : Easy Order Editing

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Streamline order changes with real-time editing tools Show more

OT: Easy Order Editing, also known as OrderTweak, is an innovative app designed to optimize your Shopify store's efficiency by allowing seamless post-checkout adjustments to orders and shipping details. Tailored for small and medium-sized enterprises (SMEs), this app helps reduce cart abandonment and enhances customer satisfaction by allowing effortless updates directly from your Shopify dashboard. By integrating smoothly into your existing processes, OrderTweak provides a simple yet powerful solution for improving your store's operational efficiency and customer service. This app empowers businesses to stay agile and responsive in today's fast-paced market environment. With OrderTweak, anticipate fewer customer complaints and increased flexibility in order management, making it a valuable addition to any Shopify store focused on customer-centric service.

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Reduce cart abandonment

Shipping updates

Real-time editing

Order adjustments

Post-checkout edits

Flexible management

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WS Track ‑ Shipping Analytics

$8-$111 / Month

(3.5/5)

4 Reviews

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Effortlessly enhance order tracking and customer satisfaction. Show more

WeShip Track is an innovative app designed specifically for Shopify merchants who wish to enhance their order tracking capabilities. This app provides real-time order tracking, allowing merchants to monitor shipments with greater efficiency and accuracy. By offering detailed carrier performance monitoring, WeShip Track ensures that merchants can maintain oversight over their logistics operations. Additionally, the app enables the creation of personalized tracking pages, elevating the customer experience and significantly reducing "Where is my order?" (WISMO) inquiries. With these features, merchants can streamline their operations, resulting in improved logistics management and increased customer satisfaction. WeShip Track is an essential tool for those seeking to optimize their fulfillment processes and foster happier customer relationships.

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Real-time tracking

Reduce inquiries

Carrier monitoring

Personalized pages

Customer satisfaction

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Pulse Commerce OMS

$499 / Month

8.2

1 Reviews

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Enterprise Order Management System & Inventory Platform Show more

Pulse Commerce OMS is an advanced order and inventory management platform designed to empower retailers with enterprise-level capabilities, regardless of their size. It offers a comprehensive, real-time view of orders, inventory, and fulfillment across all enterprise systems, ensuring seamless operations. Serving as the backbone of commerce technologies, it provides actionable analytics and business intelligence, enhancing decision-making across various sales channels and fulfillment centers. By modernizing operations, the app helps retailers outsmart competition, improve customer service, and increase profit margins while reducing operational complexities. Key features include distributed order management for faster processing, sophisticated SKU management, and fulfillment optimization through order splitting, partial shipments, and drop shipping. Additionally, it offers a 360-degree customer view from order capture to returns and integrates with PIM to streamline product catalog taxonomy and synchronize data across channels. With Pulse Commerce OMS, retailers can achieve greater efficiency, control, and a competitive edge in today's dynamic market.

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Returns management

Data synchronization

Status tracking

Drop shipping

Partial shipments

Order splitting

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Package Logistics

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Streamline Order Fulfillment and Enhance Customer Satisfaction Show more

PackageLogistics is a cutting-edge application designed to revolutionize the order fulfillment process for merchants. By streamlining workflows, it significantly enhances operational efficiency, allowing businesses to manage and track orders with ease. The app's automation of shipping procedures not only saves valuable time but also optimizes resource allocation, empowering merchants to focus on growth. A user-friendly interface features a Booking Dashboard for seamless order creation and management, alongside a Listing Dashboard for comprehensive inventory oversight. Additionally, PackageLogistics offers Live Tracking and Label Printing capabilities, ensuring clarity and precision in shipping operations. This robust platform is an essential tool for merchants seeking to refine their order fulfillment strategies and deliver exceptional customer experiences.

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Label printing

Live tracking

Booking dashboard

Listing dashboard

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Order Tracking ‑ pkge

$9.99-$349 / Month

8.2

3 Reviews

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Track All Your Packages in One Place Show more

Order Tracking - pkge is a versatile app designed to enhance your e-commerce business by providing a custom-designed order tracking service tailored to your needs. With the ability to connect with over 800 global and local logistics companies, you can track your packages effortlessly. The app offers smart notifications via e-mail and text messages, ensuring your customers stay informed about their package statuses in real-time. It allows seamless integration and customization, offering connection solutions upon request. Moreover, the app aims to boost sales by creating a branded, context-rich post-purchase experience, complete with automated notifications that keep your customers engaged. Gain insightful tracking data to optimize your shipping processes, and ensure all orders are automatically accessible through the pkge.net mobile app for a streamlined customer experience. Regular updates and new integrations are added to keep your business ahead in the competitive e-commerce landscape.

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Insightful tracking data

Custom order tracking

Smart notifications

Global logistics integration

Automated email sms

Branded post-purchase experience

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ECourier Service

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Automate Order Fulfillment and Enhance Customer Satisfaction

Order management

Automated shipping

Live tracking

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XPS World Wide Express

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Automate Order Fulfillment and Enhance Customer Satisfaction Show more

XPS World Wide Express is a robust order fulfillment app tailored to enhance operational efficiency for merchants. By streamlining the fulfillment process, the app allows users to manage, track, and automate shipping of orders with ease, thereby saving valuable time and resources. Its user-friendly interface highlights essential features like Order Booking, Order Listing, and Order Tracking, ensuring that merchants can handle their logistics seamlessly. With XPS World Wide Express, merchants benefit from centralized management, reducing manual tasks and the potential for errors. The app is designed to cater to businesses of all sizes, providing scalable solutions that grow with the needs of the business. Ideal for those looking to optimize their shipping operations, the app offers a comprehensive solution for modern e-commerce challenges.

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Order tracking

Shipping automation

Order management

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Qe Multiship

$3-$59 / Month

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Ship items to multiple addresses easily with 1 seamless order. Show more

Qe Multiship is a dynamic app designed to elevate your customers' shopping experiences by allowing them to ship items to multiple addresses within a single order. This feature lets customers assign a specific delivery address to each item in their cart and choose unique shipping rates for every destination, offering unparalleled convenience and flexibility. With Qe Multiship, sending gifts to loved ones or managing deliveries across multiple locations becomes a seamless process. The app integrates directly into the cart page, ensuring a smooth and intuitive shopping journey without the need for additional navigation. Setting up Qe Multiship is swift, taking less than 30 seconds, while retaining the usual order fulfillment process. Customizable shipping rates further enhance its appeal, making it an ideal solution for streamlining gifting during the holidays or any special occasion.

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Quick setup

Customizable shipping rates

Unique shipping rates

Multiple addresses shipping

Integrated cart page

Streamline gifting

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SQ: Live Draft Order Quotes

$49 / Month

9.1

3 Reviews

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Create and share branded draft order links with your customers Show more

ShopQuotes: Live Draft Orders revolutionizes the way merchants share draft orders with their customers by transforming them into live, interactive quote links. This app is essential for businesses that start their sales process with draft orders, offering a fresh approach that boosts conversion rates and elevates customer satisfaction. With ShopQuotes, merchants can consolidate multiple draft orders into a single, branded link, making it easier to share and manage. The app allows seamless integration of live chat widgets, Klaviyo popups, ad tracking scripts, and more, ensuring a personalized and engaging customer experience. ShopQuotes also provides nearly endless theme customization options, aligning perfectly with your brand's aesthetics. Furthermore, users benefit from real-time analytics, offering valuable insights into draft orders and overall sales performance, helping to drive strategic decisions and optimize the sales process.

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Real-time analytics

Shareable quote links

Dynamic elements integration

Merge draft orders

Seamless brand customization

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SelfDesk: Order Edit & Upsell

$49-$399 / Month

9.1

1 Reviews

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Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase. Show more

SelfDesk: Order Edit & Upsell is a powerful app designed to transform your order page into a dynamic revenue-generating tool. It empowers customers to easily make post-purchase edits to their orders, including adding new products, initiating refunds, and making payments, all of which contribute to a significant reduction in support tickets. This functionality not only saves time and resources for businesses but also enhances overall customer satisfaction by providing a smooth and flexible shopping experience. The app integrates secondary payments into orders seamlessly, though businesses using manual payment capture may need to handle these separately to ensure compliance. Key features include unlimited order edits, personalized product recommendations, automated refunds and payments, detailed event logs and analytics, and multi-language support. Together, these features help businesses unlock new revenue streams while maintaining high levels of customer service and compliance.

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Multi-language support

Product recommendations

Unlimited order edits

Auto-refunds and payments

Event logs & analytics

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Ordertracker ‑ Track & Upsell

$11-$179 / Month

9.1

157 Reviews

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Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.

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Customizable tracking page

Delivery analytics

Order lookup form

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Estimated Delivery Date: EOD

$1.99 / Month

9.2

98 Reviews

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Order dispatch and delivery date estimate message for products Show more

Estimated Delivery Date: EOD is a powerful app designed to enhance user experience and boost conversion rates by providing precise delivery estimates on your product, cart, and checkout pages. This tool allows you to display both estimated dispatch and delivery dates, creating transparency and trust with your customers. It includes useful features such as an unlimited estimated delivery date option accompanied by an urgency countdown timer to encourage faster purchasing decisions. The app automatically adjusts to the visitor's timezone for accurate delivery predictions and can factor in week-off days and business holidays. You can target all or specific products and override existing settings to fit varying needs effortlessly. With fully customizable templates for messages, date formats, styles, and languages, Estimated Delivery Date: EOD is easy to set up and use, making it an essential tool for any e-commerce business.

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Customizable templates

Easy setup

Countdown timer

Exact delivery date

Timezone calculation

Holiday settings

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ShipAid ‑ Order Protection

8.2

25 Reviews

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Upsell Shipping Insurance Alternative & Convert Extra Revenue Show more

ShipAid – Shipping Guarantee is an innovative app designed to elevate your customer's post-purchase experience by addressing delivery concerns effectively. With this app, businesses can offer their customers reassurance for dealing with lost, stolen, damaged, or late shipments, without the hassle of dealing with traditional insurance companies. Merchants can set their own Guarantee Fee, allowing them to create an additional stream of revenue. The app features a branded Customer Resolution and Tracking Portal, enabling easy communication and resolution of shipping claims with just a few clicks. Custom Shipping Notifications ensure that customers are kept informed, alleviating order anxiety and enhancing customer satisfaction. ShipAid seamlessly integrates with all cart types and offers custom installation within 24 hours, making it a vital tool for streamlining issue resolution and boosting customer loyalty.

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Shipping guarantee

Custom guarantee fee

Profit retention

Quick issue resolution

Enhanced customer support

Seamless claims integration

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Shopify Order satisfaction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

H3 WhatsApp Order Confirmation

ShopTalk: AI Live Chat Agent

E‑stebdal

BackOrder by GritGlobal

LateShipment.com Returns Experience Management

NutimaReturn: Easy Return

H3 WhatsApp Order Confirmation

OT : Easy Order Editing

WS Track ‑ Shipping Analytics

Pulse Commerce OMS

Package Logistics

Order Tracking ‑ pkge

ECourier Service

XPS World Wide Express

Qe Multiship

SQ: Live Draft Order Quotes

SelfDesk: Order Edit & Upsell

Ordertracker ‑ Track & Upsell

Estimated Delivery Date: EOD

ShipAid ‑ Order Protection