Order Rescue

Name: Order Rescue Introduction Video
Uploaded: 2024-06-15T21:03:09Z
Duration: 1 min 33 s
Description: The only app which rescues invalid discount code entry

Order Rescue

Develop by Shopify

$400-$900

/ Month

Free plan available

The only app which rescues invalid discount code entry

Customer behavior insights

Real-time reporting

Customizable discount codes

Dynamic code issuance

Condition-based offers

About Order Rescue

Launched Jun 14, 2024

Built by Shopify

Address

1050 S Flower St, Suite 138, Los Angeles, CA, 90015, US

Website Support Portal Privacy policy Tutorial FAQ Document

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ZB: Facebook & Messenger Chat

(17 Reviews)

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Introduction Video

Description

Stop losing customers in your checkout. Reduce your CAC & code related CX contacts.

Shoppers often enter invalid or expired discount codes, causing unnecessary drop-off right at checkout. Order Rescue automatically replaces invalid or mistyped code attempts with a helpful, one-time incentive so shoppers can complete their purchase without friction. Built by Ecommerce Experts for Ecommerce Experts, it gives you full control over when incentives appear, how they behave, and how they protect your brand, margin, and CX.

Automatically detects when a shopper enters an invalid or expired discount code
Generates a unique, single-use incentive code in real time
Flexible incentives: Money off, % off, Free Delivery, or Gift With Purchase
Target customers based on rules like customer status, basket value / size & more
Dashboard with rescues issued / converted, A/B testing & granular checkout stats

Pros

Increases customer satisfaction by offering alternative discounts when an invalid code is used
Helps recover potentially lost sales by providing incentives like percentage or money off, free delivery, or gifts with purchase
Customizable conditions based on basket contents, value, customer status, and other criteria
Generates single-use, dynamic codes on a timer to prevent sharing and misuse
Provides real-time reporting to track customer behavior and measure the effectiveness of discounts
Dashboard with insights into customer interactions with discount codes

Cons

Potentially encourages customers to attempt to use invalid codes intentionally to receive additional discounts
May create an over-reliance on discounts to drive sales, affecting overall profit margins
Complex setup and customization requirements might be challenging for some users
Dependency on real-time code generation which could be problematic in case of technical issues or server downtime
Additional cost associated with offering discounts on top of the existing marketing expenditures

Top Helpful Reviews

LOVALL

Nov 20, 2025 on Shopify

We tested Order Rescue initially to see what was going on in our checkout. Within days, the dashboard showed exactly how many customers were leaving after typing an invalid code. Once we switched the rescue offers on, it became a reliable incremental revenue driver. The setup was simple, and our Account Manager helped us fine-tune the offer logic to protect margin while improving conversion.

Wrinkles Schminkles

Nov 20, 2025 on Shopify

We have had a great experience using the Order Rescue app. It was quick to set up, easy to integrate and has already generated a strong ROI for our store. The developer support has been excellent too. Any questions we had were answered promptly and clearly, which made the whole process smooth and stress free. We are very happy with the results and would highly recommend it to other brands looking to recover missed revenue.

Strength Shop

Nov 03, 2025 on Shopify

Order Rescue has given us some really interesting insight in to how our customers are engaging with us where discounts are concerned, more importantly which customers are abandoning and why. Not only has this helped shape our code strategy but it’s also helped us convert those at the greatest risk of abandoning.

NIO Cocktails (IT)

Oct 14, 2025 on Shopify

Have used in a couple of sites now. Order rescue works great for Shopify Plus checkouts and gives much more visibility of discount code usage and also saves checkouts. We saw about 2.5% incremental order volumes in the first couple of months and are still optimising. Support is great and very responsive. Recommended to a few stores now.

Order Rescue

About Order Rescue

Built by Shopify

Related Categories

ZB: Facebook & Messenger Chat

Introduction Video

Description

Stop losing customers in your checkout. Reduce your CAC & code related CX contacts.

Pros

Cons

Top Helpful Reviews

LOVALL

Wrinkles Schminkles

Strength Shop

NIO Cocktails (IT)

Key Features

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