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Order Rescue logo

Order Rescue

$300-$700

/ Month
Free plan available

The only app which rescues invalid discount code entry

Customer behavior insights
Real-time reporting
Customizable discount codes
Dynamic code issuance
Condition-based offers

About Order Rescue

Launched Jun 14, 2024

Categories

Built by The Growth Foundation

Address

The Coach House, 1 Howard Road, Reigate, ENG, RH2 7JE, GB

Website Privacy policy Tutorial FAQ Document
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Description

Reduce cart abandonment by providing the right customers with the right offer at the right time.

Everyday, the shoppers who get to the checkout and try an invalid code, are very likely to get frustrated leave your store. To rescue them, Order Rescue, turns frustrated shoppers into happy paying customers (and helps drives incremental revenue & order volume for you!) When a customer tries a code that doesn’t work, Order Rescue generates a new customisable code and message that offers the customer something (% or money off, gift with purchase or free-delivery) instead of nothing.

Everyday, the shoppers who get to the checkout and try an invalid code, are very likely to get frustrated leave your store. To rescue them, Order Rescue, turns frustrated shoppers into happy paying customers (and helps drives incremental revenue & order volume for you!) When a customer tries a code that doesn’t work, Order Rescue generates a new customisable code and message that offers the customer something (% or money off, gift with purchase or free-delivery) instead of nothing. more
  • Choose from money off, percentage off, free delivery and gift with purchase
  • Set conditions based on basket contents, value, customer status, UTM and more
  • Issue a single-use, dynamic code on a timer to prevent sharing
  • Real-time reporting shows which customers abandon vs which customers are rescued
  • Dashboard with insights into customer behaviour where discounts are concerned

Pros

  • Increases customer satisfaction by offering alternative discounts when an invalid code is used
  • Helps recover potentially lost sales by providing incentives like percentage or money off, free delivery, or gifts with purchase
  • Customizable conditions based on basket contents, value, customer status, and other criteria
  • Generates single-use, dynamic codes on a timer to prevent sharing and misuse
  • Provides real-time reporting to track customer behavior and measure the effectiveness of discounts
  • Dashboard with insights into customer interactions with discount codes

Cons

  • Potentially encourages customers to attempt to use invalid codes intentionally to receive additional discounts
  • May create an over-reliance on discounts to drive sales, affecting overall profit margins
  • Complex setup and customization requirements might be challenging for some users
  • Dependency on real-time code generation which could be problematic in case of technical issues or server downtime
  • Additional cost associated with offering discounts on top of the existing marketing expenditures

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