I’m very satisfied with the service. The chat support was excellent, I only waited about 2 minutes and Sam was incredibly efficient, solving my issue within just a few minutes. Overall, a very smooth and positive experience!

Nilou helped me above and beyond, instead of just fixing the issue, she also made suggestions for improvements and personally helped me match the widget with my brand, best customer support experience I've every had 11/10 :)

I was having a technical issue with a current campaign but Stella was available immediately to help fix the issue. I am very pleased with the app and support it offers so far.

The level of service here is unbelievable. I wanted a little extra widget and Grace helped me set it all up, she even coded it specially as I wanted it to look. I absolutely loathe setting up apps, and was thinking i might try something else because of my lack of skill... but Grace did nearly everything for me and it was so easy. Cannot recommend Discounty and their service highly enough. Thank you

I have utilised the tiered discount on discounty which i was unable to do on shopify without the coding knowledge required. I had some issues ending my sale, but Sam was very helpful and we got sorted.

Great support! Clear instructions but also the help of Dela was very positive, thanks! This app will help us to give our clients special discounts and promotions.

This app is very easy to use and convenient. I love the assistance from their customer support, Pearl. She is very helpful and put attention to the details. Her recommendation to improve the presentation on how the discount should look like is the best!

Discounty is by far one of the easiest apps I’ve used to set up discounts and sales on my Shopify store. The interface is simple and intuitive, so I was able to create campaigns quickly without any hassle. What really stood out was the amazing support — the team was incredibly generous and supportive when I reached out, they helped instantly. That level of care and consideration really shows how much they value their users. Highly recommended for anyone looking for a stress-free way to run sales and discounts!”

„Ich hatte eine Frage und habe den Support kontaktiert. Dela war unglaublich schnell, freundlich und sehr hilfreich. Meine Anfrage wurde sofort gelöst und ich bin mehr als zufrieden. So ein Service macht den Unterschied – vielen Dank!“

SUCH helpful customer service. Incredible impressed. Helped completely customise our widget within minutes. Highly recommend!