Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (2,086)

Overall rating

4.9

5

1,267
4

61
3

12
2

5
1

16

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Floratuin

Dec 04, 2025 on Shopify

Order Printer Pro is a must have for our company. We did need some help with multi-language setup and PDF invoices, Keanu did help us fast and understand what needed to be done.

Ozone Coffee

Dec 04, 2025 on Shopify

Works smoothly. Had 1 issue with date formatting and the support agent I spoke with via chat was polite and helped me adjust what was needed swiftly.

Maricella

Dec 04, 2025 on Shopify

Im kostenfreien Plan sind bis zu 100 Bestellungen im Monat kostenfrei. Das finde ich sehr gut, vor allem für kleine Start-Ups. Der Support antwortet in unter einer Minute auf Englisch. Ich finde die App gut und kann sie empfehlen.

Edmonton Community Resource Centre

Dec 03, 2025 on Shopify

The support has been great, but I'm not loving the updates. Otherwise, we find this app helpful for the design of our custom packing slip.

Itchy Feet

Dec 03, 2025 on Shopify

Chelsea was super helpful - i needed to get my bankig details onto my invoice and she sorted it all for me swiftly. Thanks Chelsea

Simply Solved Caravans PTY LTD

Dec 01, 2025 on Shopify

This should be default in shopify. Just a perfectly simple app to do PDF invoices auto generated to the emails!

theFaceFace

Nov 29, 2025 on Shopify

I had an issue with adding automated PDF, and when contacted support after 2min I got a reply and fixed my problem within 10min. Thank you!

ALCE Norge

Nov 28, 2025 on Shopify

Andres and the whole team really deliver on every single little request of mine. 10/10 app, service and support!

Minisuki

Nov 28, 2025 on Shopify

A really simple quote and invoice app with a great dashboard. And to top it all off, a top-notch team—highly competent and responsive. Go for it without hesitation!

Chief Online

Nov 25, 2025 on Shopify

Excellent and responsive support. Keanu was exceptionally helpful with detailed instructions and even including a screen record to walk me through the process. Thank you, Order Printer Pro support.

Radio Shop LTD

Nov 24, 2025 on Shopify

Exceptional support, issue resolved within 15 minutes after a shopify update made a slight change to coding. Been using the app for 10 years now and its brilliant

Wagshal's

Nov 23, 2025 on Shopify

Luis was awesome. He walked me through and at times actually made the changes for me. Was extremely helpful.

Simply Hospitality

Nov 21, 2025 on Shopify

These guys are amazing. Saves me a lot of time from not needing to provide invoices to customers and the service is top shelf and they always seem to have someone online and available for tweaks and adjustments. Highly recommend.

The Brick Tile Company

Nov 21, 2025 on Shopify

Works perfectly for getting documents out of orders, quotes, invoices etc and the support has been outstanding on helping to customise templates specifically

Ruthless Rednecks

Nov 20, 2025 on Shopify

was great until the recent update. now we cant just download PDFs. they have to be emailed and extracted. terrible update

Dot & Dash Design

Nov 18, 2025 on Shopify

24x7 online support is amazing. A rarity for anywhere these days -- let alone a Shopify App company. Bravo!

Sanitätshaus-Online.Shop

Nov 17, 2025 on Shopify

Excellent Tool for creating any kind of documents which have some order and/or customer information pre-filled.

LED Addict

Nov 16, 2025 on Shopify

Order Printer Pro has been an absolute game-changer for our store. The templates look professional and integrate perfectly with our workflow. Automating invoice drafts has saved us so much time.

Cody Fresh Dog Food

Nov 16, 2025 on Shopify

Chelsea was able to solve my problem INSTANTLY! The app is great and fits exactly what I am looking for when it comes to creating a Packing Slip Template for a better customer experience.

Dextro Energy*

Nov 14, 2025 on Shopify

The app is easy to setup and does a good job in managing the invoices. The support is really fast, helpful and always responsive. Would reccomend this app.