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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Order Printer

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,518)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

FLB BEAUTY

Sep 27, 2025  on Shopify

The service is great. I’ve tried other app as well but this one is quite simple. Easy to use and responsive staffs.

MEGART

Sep 25, 2025  on Shopify

nice app easily implemented in shopify admin page, can integrate with customer account and email order confirmation. support is always there. need some coding knowledge for customizing the templates, as they dont offer no settings regarding the template which makes it hard to customize.

Derby Dust

Sep 25, 2025  on Shopify

What a great experience. Prompt, fast, courteous service. My personal needs met within 15 mins of starting conversation. I run a shop that has nearly every parent product customizable. They were able to have those options show up on a template so that we could fulfil those orders in our warehouse. Just what we needed. We were a WP site that converted over to Shopify so a lot of this is new and they helped us with a major hurdle for workflow.

Paw Pro Supply

Sep 24, 2025  on Shopify

This support team is amazing. I cannot thank them enough for the help they provide. Running a wholesale business on shopify is not easy, however this team has made it work for me. Highly reccomend this app.

Leder-Klaus

Sep 24, 2025  on Shopify

Insgesamt gutes Rechnungstool mit herunterladbaren Rechnungen für den Kunden in der Kaufbestätigunsmail. Das Anpassen der 4 Rechnungsvorlagen war leider ein sehr langwieriger Prozess, aber der Support hat es mit viel Mühe dann schlussendlich gut erledigt. Ein klassisches Rechnungsdesign, wie es Datev, Sevdesk & Co. bieten, findet man jedoch auch hier leider nicht. Mittelfristig steht daher wohl ohnehin ein Wechsel zu Billbee an.

ROAM Homegrown Wholesale

Sep 23, 2025  on Shopify

Great support, very happy with the app. I switched over from another invoicing and and this one is 1000x better and less expensive.

SamVac Plus

Sep 23, 2025  on Shopify

amazing this app will save me alot of time for receipts with automated pdf files, i even had assistance from Luis to include my GST HST QST numbers in the receipt template... also available receipts in french and english accordingly 10/10

Cornish Beds

Sep 23, 2025  on Shopify

I have been using Order Printer Pro since 2022 and in my tech stack they are A) irreplaceable and B) absolute joy to work with. We would not be able to do what we do and have everything so highly personalised to us if not for the amazing support and a "can-do" attitude of the team. Everyone I have interacted with have been great. To me this matters almost as much as the app functionality, because we don't have a massive team, in fact t's a 1 person team looking after all things Shopify and E-Commerce so good app support feels like an extension to the team I can always rely on.

X-ZONE New Zealand

Sep 22, 2025  on Shopify

We just launched Order Printer Pro to be able to print invoices on draft orders for customers selling on consignment. We needed the invoice changed to reflect the line item individual price excluding tax and the individual tax amount. Mic was really helpful and set that up for us in no time. 5 stars for service and support!

Gootzy Gaming

Sep 22, 2025  on Shopify

Was good when I was online only / before I opened a brick and mortar physical store. App developers have it coded so it counts every single order, not just orders that you generate a PDF or slip for, so getting billed for orders that will never get a PDF.

seePfote

Sep 22, 2025  on Shopify

Es ist eine super App und es ist ein toller Kundensupport. Ich komme technisch nicht so klar, aber mir wurde in kürzester Zeit richtig gut geholfen. Vielen Dank dafür;)

DecorMania.eu

Sep 19, 2025  on Shopify

Unfortunately, this app is not legally compliant with EU invoicing requirements. When using Shopify Payments and selling in EU country currencies, it does not allow invoices to show the exchange rate to EUR (required by law for accounting). This has to be done manually, which is very time-consuming. Another important missing feature is bilingual invoices. For logistics and shipping companies we need invoices in two languages (e.g., English and Polish), but the app only supports one language per invoice, which makes it complicated. Support was responsive and tried to help, but their customization options are very limited. Overall, the app lacks key features required for EU businesses, so I cannot recommend it.

Candylegends - Shop

Sep 18, 2025  on Shopify

My experience with Order Printer Pro has been very positive. The app does what it's supposed to do, and once you've read up on it a little, it's very easy to set up and customize. Above all, the support team is available around the clock with knowledgeable staff who handle changes and requests regarding invoices with great care and speed. I would definitely recommend Order Printer Pro.

Les Laines Biscotte Yarns

Sep 18, 2025  on Shopify

Thank you Kenu You did a FANTASTIC job helping me with my commercial invoice template and I really appreciate the time you spent with me ! Lisette

kinderparties.ch

Sep 16, 2025  on Shopify

Das Team von Order Printer Pro ist grossartig. Wir nutzen Order Printer Pro bereits seit 5 Jahren. Das System ist extrem zuverlässig, sehr einfach zu installieren und super easy im Alltag anzuwenden. Wenn doch mal etwas individuelles benötigt wird, hilft das Support Team binnen Minuten und stellt den benötigten Code zu Verfügung. Ganz toll. Seit Anfang Jahr nutzen wir die Templates auch in verschiedenen Sprachen. Das klappt auch perfekt und war sehr einfach umzusetzen. Sehr zu empfehlen!!!

Books To Bed

Sep 16, 2025  on Shopify

The customer support team is always helpful with our concerns and responds quickly whenever we need assistance. The app is easy to use and makes our order processing much more efficient. Highly recommended!

CapitalBoilerParts

Sep 16, 2025  on Shopify

A very quick and definite solution was provided. The support assistant was polite and understanding, and also offered clever solutions to the problem. Thank you.

OLD BASICS

Sep 14, 2025  on Shopify

It does almost everything that other, more expensive, invoicing tools do. One tip: if you want to print the customer's VAT number on the invoice (EU reversed charge invoices), then just add it to the address under 'Apartment, suite, etc'. That way it gets printed on the invoice.

ÉCLAIRAGE FRANÇAIS

Sep 11, 2025  on Shopify

Great support, Great templates; Very happy of this app and the customer team is very good Thank you !

RSL Switzerland

Sep 09, 2025  on Shopify

This is just an superb app. The support is always fantastic and super helpfull. I am not strong in coding, but the when I needed something unique to be added, they helped me from A to Z. Highly recommend this app if you need invoices as PDF.

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