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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Shopify

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,596)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Dextro Energy*

Nov 14, 2025  on Shopify

The app is easy to setup and does a good job in managing the invoices. The support is really fast, helpful and always responsive. Would reccomend this app.

Tojtryk.dk

Nov 13, 2025  on Shopify

Would like to be able to split fullfillment orders. That is very important in my business and i need to change your app for another in the future.

Olga de Polga

Nov 13, 2025  on Shopify

Little bit pricey for doing exactly what shopify does natively, but its the only app to do so on draft orders so thats worth something

Noomi Bean Bags

Nov 13, 2025  on Shopify

We've been using this app for a few tears and it works great! Also, we've experienced friendly support when we needed it. Thanks guys!

Naky

Nov 13, 2025  on Shopify

Application très pratique pour gérer les factures et impressions. Les modèles sont propres et faciles à personnaliser. Ça me simplifie la gestion des commandes.

Al Shams Abayas

Nov 13, 2025  on Shopify

I love the app - our templates look very polished and professional. It definitely helps elevate our brand over the standard shopify templates.

Delight Naturals

Nov 13, 2025  on Shopify

Having customized invoices is so nice and they look so professional. Tying in platform icons (Amazon, Etsy, etc.) makes everything look polished, and easy for the customer to recognize their purchase (since we fulfill directly). We've been so happy with the usability and look. Highly recommend this app for making invoices easy and professional.

FloAdventure

Nov 11, 2025  on Shopify

J'ai eu affaire à un super assistant, qui à été très réactif et a su m'aider dans toutes mes demandes. Merci beaucoup Luis!

RC Engine Service

Nov 10, 2025  on Shopify

This app has been working very well for our business needs over the last year. It gives us a nice looking, full-sized invoice to provide to our customers. Whenever assistance has been needed, the support has been quick to our requests, and very easy to deal with overall. So far, so good!

Coloured Screws International Ltd

Nov 10, 2025  on Shopify

Great support team, very helpful and they resolve any problems you have very fast. They also try to do any coding you need for templates which is always greatly appreciated. I use the app every single day to print off delivery notes. We also use a feature to attached a link to order confirmations and shipping confirmations to allow our business customers to download invoices. They also allow you to edit invoices/delivery notes on the fly as you are printing them off which is helpful when shipping partial orders. Great app. Zero complaints.

ANNA'S

Nov 09, 2025  on Shopify

The Customer service at Order Printer Pro was 10/10 !! Chelsea helped me to navigate a change to our invoicing system and link required for our customers to download the new invoice from our confirmation email. I am very new to the app, and she was patient and understanding every step of the way.

Pierre Francis

Nov 06, 2025  on Shopify

Just starting using this app, after years switching apps. Superb customer service, Fast as light and very friendly! App itself after bit of adjustment with the support from Keanu works perfectly for us and we know it will be now compliant with Vat regulation (Import & Export) Good job!

Toby Tiger

Nov 06, 2025  on Shopify

Amazing support with editing HTML templates. Special thanks to Luis, who was quick to respond when I needed assistance and made the changes swiftly.

Sprayer Warehouse Machinery

Nov 05, 2025  on Shopify

Have been using the app for a few years now. Works well for our online store. Online Support assistance is very helpful & they act quickly on requests.

sevengardens.shop

Nov 05, 2025  on Shopify

Very fast, friendly, and competent customer support. I am very satisfied with the app and the excellent support!

The Revive Club

Nov 03, 2025  on Shopify

Been using this app for many years and as well as working exactly as it should, the support is superb - when we've needed some tweaks making to the templates, the support were able to do this without any problem. Highly recommended!

Aishwaryam Oils

Oct 31, 2025  on Shopify

Order Printer Pro has been doing an excellent job. Their team responds quickly and provides great support whenever we need help. They even implemented our custom requests efficiently and without delay. Really appreciate their fast service and professionalism — highly recommended!

Drinksalte.com

Oct 30, 2025  on Shopify

Great plugin and super support. This plugin made it effortless for us to include a PDF invoice in our order confirmation emails. Thank you

MoiataKozmetika

Oct 29, 2025  on Shopify

I needed to adjust some information in the invoice template and received swift help from Doriannys, who assisted me in resolving my issue. Thank you!

Buzz.energy

Oct 27, 2025  on Shopify

Easy to use app for creating complaint Tax Invoices, which Shopify does not do by default. Very responsive support for any issues.

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