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Customer reviews: Order Printer Pro: Invoice App

Reviews (1,661)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Encaustic Tile Designs

Mar 20, 2025  on Shopify

We are just starting to use Shopify Invoicing and the Order Printer Pro app is just what we were looking for!! Great invoice template and great printablility - the custmer service is amazing and very helpful!! Thanks for all your Help RAMON!!!

Glimjit

Mar 20, 2025  on Shopify

L'application répond parfaitement à toutes mes demandes et de manière très rapide ! Le service client est au top, toujours réactif et efficace. Une vraie solution fiable et professionnelle, je recommande sans hésiter !

K PLACE

Mar 19, 2025  on Shopify

Absolutely terrific support with all types of customization possibilities. The team who helped consisting of Jose, Ramon, and Esteban made sure our documents look & function exactly the way we want it. Big plus that all invoices or packing slips can be accessible via printable PDF URL. Highly recommended!

Biofires.com (Gel Fireplaces LTD)

Mar 18, 2025  on Shopify

It’s a great app, and the customer service is excellent. Our issue was resolved within a day. Highly recommended!

Pfotenheld

Mar 14, 2025  on Shopify

Great tool and very friendly and helpful support! They solved all my problems in no time. Many thanks!

Bamboofeet

Mar 14, 2025  on Shopify

Had the most amazing customer support. Lauro was so helpful. Explained everything to me using screenshots. Then logged in to help me with something that I didn't quite understand. The app is also really good!

Raumdirekt24

Mar 14, 2025  on Shopify

Die App kann ich nur weiterempfehlen. Der Service ist sehr gut. Ich hatte ein Anliegen was an der Rechnungsvorlage angepasst werden musste, dies wurde am selben Tag bearbeitet und angepasst. Vielen Dank!

Blooms by Aly

Mar 14, 2025  on Shopify

Wow I'm impressed. I'm just in my trial period of this app that I downloaded a few days ago, the helpdesk is super helpful and responsive. Was assisted by Lauro.

Goleby's Parts

Mar 12, 2025  on Shopify

This app has been great for our custom invoices, Lauro has helped out with different coding and placement of everything that we wanted.

GREEN HEMP AUSTRALIA

Mar 12, 2025  on Shopify

This is a wonderful app for our business and the back up service from Lauro and Vanessa has been just wonderful , thankyou very much ! :D

Kokko

Mar 11, 2025  on Shopify

We send invoices across Europe, and Order Printer Pro has made the process so much easier! Their customer service is incredibly responsive and always efficient.

HEM Living

Mar 11, 2025  on Shopify

I am so far very happy what Order Printer Pro got to offer and out of all the service. The support is always in-time, efficient and very friendly. I would like to recommend this app without a doubt.

DieHobbyecke®

Mar 09, 2025  on Shopify

Ideal um Rechnungen für Bestellungen auszudrucken. Bei Fragen bzw. Anpassung der Templates gibt es einen tollen und geduldigen Service. Sehr zu empfehelen!

MeinWein

Mar 05, 2025  on Shopify

Perfect app! And the perfect service complements the intuitive, user-friendly and customisable operation wonderfully. An important and one of the best apps available in Shopify.

House Barn

Mar 04, 2025  on Shopify

Huge thank you for Oscar who helped straight away with an edit I needed made to the templates. Exceptional customer service all round from both Oscar and Jose. App is extremely user friendly and easy to install and set up but if any issues arise the team help to fix it right away.

pulsarturbobenelux.com

Mar 04, 2025  on Shopify

Invoices look great and provide us everything we needed. The support team is very fast and friendly.

Shaikha Fakhro

Mar 04, 2025  on Shopify

I’ve had an excellent experience with Order Printer Pro. Their support team is incredibly responsive and helpful. The app is easy to use and customizable to fit our needs, and the technical team made sure everything was working perfectly. Highly recommend it to anyone looking for reliable and efficient invoice solutions! Thank you to the whole team!

お茶の専門店HOJO

Mar 01, 2025  on Shopify

本アプリは、カスタムフィールドのデータを取得することが出来ないため、食品や化粧品の輸出インボイスの作成に適さない。

Bumped

Feb 28, 2025  on Shopify

Amazing app, really easy to use, and the support team is amazing. We had some specific things that needed to be tailored to our needs and Oscar was amazing at his work and delivered an amazing result. Highly recommended!

ĪMANE the Label

Feb 22, 2025  on Shopify

Really great customer support, I have never experienced such quick responses and help with any other app. Thank you Oscar!

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