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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Order Printer

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,464)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Kevin Seah Online

Sep 02, 2025  on Shopify

Anne and Chelsea have been an incredible help and support. Thanks to their swift action, what once seemed impossible was completed smoothly. I truly appreciate their dedication and assistance—thank you so much!

Rusty Bucket Floristry

Sep 01, 2025  on Shopify

The team was super lovely and helped me with a task quickly! This is going to free up so much of my time. Thank you heaps!

Center Stage Dance Cosmetics

Aug 30, 2025  on Shopify

the coding is a little fiddly and hard to use unless you understand code, but the support team are great and will easily edit the code for you.

Chiaro Zurich

Aug 29, 2025  on Shopify

Customer support was very helpful. They listened to my needs and actively found a solution without me having to lift a finger. Highly recommended!

le canapé

Aug 26, 2025  on Shopify

We are using it for automatic invoice generation. Excellent support by Jose and teammates! 100% recommendation.

North Spore

Aug 25, 2025  on Shopify

Support was super helpful customizing a template for free! Well worth the money I paid for the template

LAND Leather Goods

Aug 25, 2025  on Shopify

Great customer support in helping me figure some issues related to another app when no one else could.

Art Wave

Aug 23, 2025  on Shopify

very happy with the service, very responsive and professional staff. the app is very handy and helped me send a professional invoice to my customers. highly recommended.

Maeving® France

Aug 22, 2025  on Shopify

Jusqu’à présent, je suis entièrement satisfait de l’application. J’ai choisi Order Printer Pro pour ma comptabilité en France et j’en suis très content. L’équipe est extrêmement réactive pour adapter les changements liés aux règles françaises et, pour le moment, ils ont toujours su répondre à mes besoins. Il me reste à vérifier la partie concernant les avoirs afin de voir si cela peut également être géré facilement. Affaire à suivre !

Kanaba Home

Aug 21, 2025  on Shopify

Order Printer Pro has made our invoicing process so much easier and more accurate! The app is very user-friendly, and it has streamlined our workflow significantly. What truly stands out is the amazing support team — always responsive, helpful, and professional. We’re very glad we chose this app and highly recommend it to any business looking for reliable invoicing solutions.

Casabianca Home

Aug 19, 2025  on Shopify

Order Printer Pro is fantastic! I needed help making an adjustment to my template, and their support team jumped in right away. They responded quickly, made my adjustment and made the process effortless. The app itself is easy to use, reliable, and saves me a ton of time. Highly recommend Order Printer Pro for both its functionality and the excellent, fast support!

Odyssia

Aug 18, 2025  on Shopify

Great app with useful features. The support team is responsive and provides excellent assistance whenever needed.

Four Brothers

Aug 17, 2025  on Shopify

I reached out to SC products on a Sunday for an adjustment on our Pick List. Less than 10 minutes and the work was done. 10/10, these guys and gals have the best customer service in the industry.

E3Live

Aug 12, 2025  on Shopify

The app works well and does what we need. Support is always very quick and responsive and have solved all my issues very quickly.

Sling It! Lacrosse

Aug 11, 2025  on Shopify

This app works incredibly well. But even more so, the customer support is exceptional. Very quick response time and an immediate resolution of whatever question or issue may have popped up. Today specifically, Doriannys was a life saver.

1 Simple Seed

Aug 11, 2025  on Shopify

Amazing support from Order Printer expert Luis at Shop Circle. He help by reviewing some changes we made to the code. He did an amazing job in real time!!

sevensenses

Aug 08, 2025  on Shopify

Order Printer Pro ist einfach aufgebaut und vor allem für Anfänger ideal. Ich kann diese App vor allem empfehlen, weil ein hervorragender Support zu jeder Zeit zur Verfügung steht.

Adi Akshoy & Co.

Aug 07, 2025  on Shopify

I had to modify the tax invoice and I must say customer support is excellent service, they are prompt and speedy actions. My special Thanks to whom I had interacted e.g. Louis, Anne, David, Nicolas and Esteban. my request was bit of complicated but all of them patiently listen to me and actively modified the invoice template according to me many times, until my satisfaction. They are amazing guys, I really appreciate your support indeed !

Dawson Knives

Aug 07, 2025  on Shopify

We've been suing Order Printer Pro for several years. Recently we ran into an issue with being able to print our packing slips. I contacted customer service through the chat option and got a response within minutes. The issue ended up being on the Shopify side of things, but Order Printer Pro was able to find me a workaround while the issue was being worked on and followed up once the issue was resolved. It's rare these days to get such quick and helpful service. I really appreciated it!

artloving

Aug 06, 2025  on Shopify

Very good service and support. Nicolas helped me very fast with my problem. Thanks a lot ! This app is great. artloving.shop

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