I installed Order Printer Pro less than 24 hours ago, and have already had the pleasure of having the support team (Lauro) create the template I need. Thank you. Edit: I have had cause to call the support group on a number of occasions now, and had excellent service and help every time. These folk know their stuff.

Went down once but the team fixed it and replied within 5 minutes and sorted it straight away for me which was great. Service was good and helpful and the app itself works well, it looks good and the templates work, coding changes are easy and you can put download links into your e-mails with them too.

Because Shopify frequently changes its specifications, various issues sometimes arise. However, the support team always responds quickly to any problems, so I can confidently send PDF generation links to my customers. Thank you!

Excellent service and customer support. We've been using the app for a few years and it is highly recommended by The Sign Shed in the UK

Easy setup and template edit. Fast and uncomplicated support. One thing we have not yet managed to do is to generate the labels in A6 format. in the preview the format fits, in the pdf it is again in A4 format. Not sure if that is an issue in the app or the printer. The support has a solution (https://help.forsbergplustwo.com/en/articles/3289768-printing-on-smaller-paper-a5-or-4x6) wich unfortunately we were not able to make it work with our template yet.

Luis helped me today, and he was knowledgable, efficient and kind. He guided me to an area of my Shopify store that I was not familiar with- someone else would have likely told me that was not their job but he helped me out ! The app is great. you can choose from templates and then you can customize the templates and if you get stuck like i did, you get amazing support from wonderful people like Luis. :) 5 stars!

We needed a custom solution to a template we had in the Order Printer Pro app. Luis, Jose & Esteban were able to match our current invoice and draft order templates perfectly. It's rare to find the type of great communication and speed the Order Printer team provides. Great choice, highly recommend!

They are friendly, understand exactly what I need, make the necessary adjustments, and get it done quickly.

Printer Pro’s help function is extremely good — quick, clear, and really helpful whenever I need support. Plus, the app is highly customizable, making it easy to tailor to my needs. Highly recommend!

We've been using this app for more than 7 years now. It has solved so many Quotations, Invoices and Packing Slip problems we had in our business that Shopify natively could not support. It's a great extension to have to be able to create your own templates. Their default templates are also well written and easy to update with basic programming skills. Support is also top-notch, solves problems each time you reach out!

Great app, outstanding support! Oscar went above and beyond to ensure our Invoice template was exactly how we wanted it. Fast replies, problems solved in minutes. Absolutely recommend adding Order Printer Pro to your Shopify store today.

It's a solid app, but their support is the true strength. They're competent, responsive and genuinely helpful. Shout out to Luis, he's been great with us.

We have just started testing it but so far it has been a great experience, the app works perfect for what we need and the customer service is great!

I tried to output receipts and packing list (in Japanese) from the purchase history on my page, but because my Shopify plan was not Plus, there were restrictions and it was difficult. However, thanks to the support team's accurate liquid corrections and advice, I was able to implement it successfully. The receipt and packing list forms can be freely edited, so I was able to get the results I wanted. I think it's a great app.

The app is amazing and especially the assistance of Oscar (very professional and polite). Recommend 100%.

Luis from the support team assisted us in great way. He coded us a way that a template automatically switches the VAT number shown, depending on the shipping address of the order. This is important for our international sales in the EU. So if you have the same issue, contact Luis. He did great work!

I've been very impressed with the quality of support, not to mention the functionality and ease of use. I'm somewhat new to Shopify and have realized that there are many, many app choices out there. This app and the support has been special. I had a problem with the packing slip template and the Order Pro team made the custom template modifications within 20min. I will definitely look into their other product offerings before going elsewhere!

I needed help with an invoice, and Oscar assisted me—he was wonderful. The service was quick, accurate, and very helpful. Thank you so much for the excellent support!

As a company with both retail and wholesale operations, Order Printer Pro has been an essential tool for Elite Fireworks. It allows us to easily bulk print and automate invoices while customizing everything to fit our brand. The ability to add our logo, colors, and tweak templates exactly how we want — including Bills of Lading and other custom documents — has made our processes much more efficient. The setup was simple, and their support team is excellent. Anytime we’ve needed help or wanted to push customization further, they’ve been quick to respond and provide real solutions. What makes this app stand out is the flexibility. We can automatically send PDF invoices and receipts, print packing slips and return forms, and export draft orders all from within Shopify. It also handles translations, multi-currency, and tax requirements which helps us operate confidently across different markets. For any business looking for a robust and reliable invoice solution, Order Printer Pro delivers. It’s helped us streamline fulfillment and elevate our customer experience, and we highly recommend it.

Super appli pour créer des factures automatiquement et pas que, l'équipe support est là pour aider à faire toutes les modifications nécessaires dans les templates, très bonne réactivité et compétente.