Taranker.Com Logo
TrioM Combine & Merge Orders logo

Customer reviews: TrioM Combine & Merge Orders

Develop by Trio M

Reviews (85)

Overall rating
3.4

What Merchants Think

Merchants have mixed experiences with the "TrioM Combine & Merge Orders" app. While some rave about its effectiveness and excellent customer service, others have encountered severe issues that resulted in financial losses and frustration. The app's utility in combining orders efficiently is acknowledged, but challenges, particularly with order duplication and fulfillment, have led to dissatisfaction for several users.

Key Strengths

  • Effective at merging orders to reduce shipping costs.
  • Quick and helpful customer support team.
  • Easy setup and user-friendly interface.
  • Essential for businesses needing to combine multiple orders for logistical solutions.

Common Concerns

  • Reports of orders being duplicated instead of merged, leading to financial discrepancies.
  • Initial setup issues resulted in unintended order handling leading to losses.
  • Communication gaps with support in handling significant order issues.
  • Potential complications with tax reporting due to duplicated sales data.

Final Thoughts

"TrioM Combine & Merge Orders" can be a valuable tool for businesses seeking to streamline their order processing. However, its utility is tempered by operational risks and financial implications noted by some users. Ensuring precise configuration and thorough communication with customer service can enhance its reliability, making it a solid option for order management if carefully managed.

kingfisherwoodworks

Jan 01, 2025  on Shopify

We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales. As a sole proprietor or LLC, you'd need to enter the excess as "returns and allowances" or similar in schedule C of your 1040 federal return. Simply stating your actual sales would underreport sales sent to the IRS and could cost you an audit, and a lot of additional red tape. Depending on your State, the problem could even be further exacerbated.

Scroll to Top