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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,076)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Ski Barn

Sep 04, 2025  on Shopify

Manaz was extremely helpful and fixed my concerns very quickly. He also made excellent recommendations and addressed that as well.

Leckerlee

Sep 03, 2025  on Shopify

This app works great and the Logbase support team is phenomenal. I've never experienced such amazing support with a Shopify app before! I did a free trial of another app from Logbase (Dealeasy), and had such a positive experience with the support that I decided to look into their other apps. I was already using another shipping calendar app but after the trial on Pickeasy, I'm switching over. The app works really well. It may take awhile to understand exactly how to make various changes and customizations, but every single use case I needed for the app was covered. I've never known an app company whose support team will answer questions and make technical changes on the fly for you (at all hours of the day!), or where you can schedule a zoom call on Calendly to go over questions. I'd like to call out Vignesh and Kavishan from the support team who have been extremely helpful so far. I definitely recommend this app and the Logbase company!

Lower Clopton Farm Shop

Aug 29, 2025  on Shopify

Spoke with both Subiksha and Jennifer to make fixes to my site. Both provided excellent support for two different queries. Clear and concise instructions provided over a zoom call. I really appreciate it.

Edis Chocolates

Aug 28, 2025  on Shopify

Manaz was extremely patient and helpful with setting up the app on my storefront. I am new to Shopify and he was knowledgeable and kind!

Bread Social

Aug 28, 2025  on Shopify

Subiksha

gifterykw

Aug 23, 2025  on Shopify

Mr. Barath is super helpful

Mutlu Dükkan Shop

Aug 23, 2025  on Shopify

This is the by far the service I have taken for Shopify. Thank you Dhina and Manaz

Caketopia

Aug 22, 2025  on Shopify

Just started to use the app and so far looks good, does about 95% of what I would need it to do but that is limited just by my Shopify subscription. Both Barath and Moonz were very helpful in helping me setting up the app.

Mutlu Dükkan Shop

Aug 22, 2025  on Shopify

This is the by far the service I have taken for Shopify. Thank you Dhina

Sugar Rush Bakery Cupcakes Cakes

Aug 21, 2025  on Shopify

Heriots

Aug 21, 2025  on Shopify

Thank you Boris for addressing our comms

Noosa Heads Christmas Trees

Aug 21, 2025  on Shopify

Vinduja helped me through the problem pomptly

The Nest

Aug 19, 2025  on Shopify

This has made it easier for us to manage the different types of pick up/delivery options we have in our store. I had a small issue (of my own doing of course) that they helped me fix so quickly! Definitely recommend this app.

Refurnish by Loopr

Aug 15, 2025  on Shopify

Fantastic service from Manaz and his team! Recommended!

Aquacadabra

Aug 14, 2025  on Shopify

Very helpful support, Subiksha is lovely and helpful! =)

Prep2Go

Aug 14, 2025  on Shopify

Giant Sunshine Coast

Aug 13, 2025  on Shopify

I have been working with Subiksha for more than 2 weeks and she has been helping me with the complete business setup for our complication shipping setup. The app features all the requirements for setting up delivery, radius with post codes or distance plus a whole string of other features. Would highly recommend!

Just William Butchers

Aug 13, 2025  on Shopify

Thank you to Farhath Manaz - excellent in customer service. Fixed my issue asap

Gas2Home

Aug 13, 2025  on Shopify

Great support from Vinduja Thank you very much. The app is very effective.

Berwick Flowers

Aug 12, 2025  on Shopify

This was a simple and easy-to-install app, it worked perfectly for my store, the support guy Manaz was amazing, took control of the mouse and zipped through like wildfire, and he guided me along the way as well. Highly rate this app.

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