Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
The Boho Lab Marrakech
Jul 29, 2024
on
Shopify
Jenifer was great, fixed an issue very fast!
Social Box
Jul 29, 2024
on
Shopify
Janani was really helpful in getting the backend of Pickeasy App up and running. She went above and beyond, extending our 30 minute meeting to nearly an hour and a half to answer all my questions. I really appreciate her dedication. A job well done :-)
Pocotein
Jul 28, 2024
on
Shopify
Annie was SO HELPFUL. Amazing support
BlossomPure Organic
Jul 25, 2024
on
Shopify
Barath was very helpful and offered timely service to fix the issue that occurred on our website.
Jarral Mobile Tyre Fitting
Jul 24, 2024
on
Shopify
Barath assisted on setup
OBX Snack Pack & Party
Jul 24, 2024
on
Shopify
Their customer service is amazing. Every issue I have, they respond right away. I have even had zoom sessions to talk me through how to do things. Can not recommend this app enough, the team behind it is phenomenal!
The General Pet Store
Jul 23, 2024
on
Shopify
Pickeasy app is easy to use, and the zoom meeting with staff Vindu is very helpful with set up and my questions, very. happy with the service.
Da Wax Boutique
Jul 22, 2024
on
Shopify
Nandini went above and beyond to help me with my business! She is a really great employee that values her customers! I appreciate her very much!
MasVital
Jul 22, 2024
on
Shopify
La ayuda de Barath fue muy importante para configurar el calendario en nuestra tienda. Todo fue fácil y desde el administrador.
World's Best Donuts
Jul 22, 2024
on
Shopify
Barath did a great job
Maya Bakery & Bar
Jul 22, 2024
on
Shopify
Sudhan from the customer service was extremely helpful and he was very patient and thorough with explaining everything. One of the best customer support I have ever had.
Route 304 Cattle Co.
Jul 17, 2024
on
Shopify
quick and very helpful support team
French Gastronomy
Jul 17, 2024
on
Shopify
superdulce.md
Jul 17, 2024
on
Shopify
Hey, i had some problems with settings in my case. And this app have perfect support. Janani is the best! Thanks!
The Family Pet
Jul 16, 2024
on
Shopify
Great App, and fantastic customer service. They respond quickly, and issue get fixed easily
Azureau Wine & Spirits
Jul 16, 2024
on
Shopify
Barath helpd me
Indy GreekFest
Jul 16, 2024
on
Shopify
I have used Pickeasy on various stores that I manage. It has great functionality for pickup dates and time, blackout dates and hiding the slot picker on certain products. It is very easy to use. They also have great service. I have had a few occasions in which I needed their help. They are responsive and easy to work with. Great App all around!
Lazy Snark Adventure
Jul 13, 2024
on
Shopify
Good app, good functionality and very responsive and helpful customer support team. Thank you
MEAT ME AT HOME
Jul 11, 2024
on
Shopify
great app and support
Midtown Bake Shop
Jul 09, 2024
on
Shopify
Barath was so helpful walking me through the app and getting it setup. I had no idea what I was doing and he was super patient talking me through each step. So grateful he was able to hop on a call with me!