Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
The Mousetrap Cheese Shop
Oct 04, 2024
on
Shopify
really good help getting it all set up. seems to be looking good!
Glorist
Oct 03, 2024
on
Shopify
I had an incredible experience with Dhina and Subi from LogBase during our Zoom call. He was very patient and guided me step by step through setting up the delivery date app for my store. His effort and dedication to ensure I understood everything made a huge difference. I truly appreciate his help and highly recommend their service! Logbase SUPPORT TEAM is the best. Now I am using 2 of their apps SELLEASY and PICKEASY! 11/10 Rating
Aromaunga Baxters Flowers
Oct 02, 2024
on
Shopify
Support is very fast. They fix my issues within 10 minutes. Can't recommend this app's team enough.
Date picker works great too
GLYD
Oct 01, 2024
on
Shopify
Vinduja has been amazing with explaining the whole process of Pickeasy. It's a great app to have for your Shopify store. I recommend it.
1913 Kickapoo Orchard
Sep 30, 2024
on
Shopify
Barath was amazing, very helpful, intelligent and quick.
Florist Aberdeen
Sep 30, 2024
on
Shopify
The support from Kavishan was perfect. Went way beyond what was expect.
Highly recommended
Pasteleria Manila
Sep 30, 2024
on
Shopify
Bindu was very helpful! I had around 4 issues I needed help with. Unfortunately, 1 is beyond her control but for the rest of my questions, she was able to answer. Most importantly, she was very thorough and went above in beyond! She answered my questions and was 3 steps ahead in making sure everything is working fine. She was able to anticipate future needs and made it right for me immediately. Thank you so much!
Bloomsbury Bakers
Sep 30, 2024
on
Shopify
Janani has been very helpful with all my questions. Highly recommend!
Starry Screen Experience
Sep 25, 2024
on
Shopify
Great app and awesome support! All my support requests have been resolved within minutes.
Foodtogether Kiwi Kai
Sep 24, 2024
on
Shopify
Ridgeway Cycles
Sep 23, 2024
on
Shopify
Barath was extremely helpful.
K-Mama Kitchen
Sep 17, 2024
on
Shopify
Janani was very helpful in setting up the app for me! :)
Ma Ma Boutique Bakery
Sep 16, 2024
on
Shopify
Pickup is a fantastic app, with amazing customer support. Nandini was so friendly, and fixed my initial question plus went through my store, highlighted and resolved a few other set-up issues. I'd definitely recommend the app, as support is one of the best I've seen.
Sugarmoo
Sep 15, 2024
on
Shopify
The support team was great and really helped us out. They provided the solution we needed, and their guidance made a big difference in improving the app. Everything worked smoothly thanks to their quick response. I definitely recommend their service!
Rollin' Fusion
Sep 12, 2024
on
Shopify
great help and amazing response time. thanks for everything.
ladouceurduterroir
Sep 10, 2024
on
Shopify
Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!
L'AB DolceSalato
Sep 09, 2024
on
Shopify
The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!
Rejuuv Juice Cleanses
Sep 08, 2024
on
Shopify
Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!
ThePartyPlacemd
Sep 02, 2024
on
Shopify
Barath was excellent.
Toro Eats & Treats
Sep 02, 2024
on
Shopify
I had assistance from Siva Logbase. He did a wonderfull work for me.
Thank you very much for the help.
He was very kind and patient!
I will recommand this app to everyone!