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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (913)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Ellen Cookies

Apr 07, 2025  on Shopify

Barath did a great job in explaining the features and how the app operates.

Lowney's Landscaping Center, Inc.

Apr 07, 2025  on Shopify

wow. the customer service was amazing. I was embarrassed about how much help I needed and he just kept helping.

lovely-catering

Apr 04, 2025  on Shopify

Barath assited me on the setup with many cases

FEE DES CAKES

Apr 03, 2025  on Shopify

Un grand merci toujours professionnels, disponibles, et réactifs !

Il mio negozio

Apr 02, 2025  on Shopify

L'app funziona bene ma c'erano alcune cose che non mi erano chiare nella configurazione e altri piccoli difetti nell'aspetto dell'app nel nostro sito. Grazie all'aiuto di Jenifer siamo riusciti a risolvere efficientemente tutti i nostri problemi, grazie!

My Secure Garden

Apr 02, 2025  on Shopify

Nithish has provided excellent support and service to me throughout the set up process for tghis app. He has been very patient with me, answering my queries, and making sure the app is working correctly for me. Nithish has supported me in setting up the ShipX, Pickeasy and Bookeasy apps and I have been delighted with his customer service and support.

Pacific Roots Farm

Apr 01, 2025  on Shopify

Barath - THANK YOU FOR THE HELP YOU DID A GREAT JOB!

EIGHTH PLATES

Mar 28, 2025  on Shopify

MANAZ WAS REALLY GREAT! HE INTRODUCED ME TO THINGS I DIDN'T EVEN KNOW I NEEDED. OVERALL I AM LOVING THIS APP SO FAR AND THE CUSTOMER SERVICE ZOOM CALL WAS THE ICING ON THE CAKE. THANK YOU MANAZ.

Masqati

Mar 28, 2025  on Shopify

Subiksha was very helpful in giving the demo and setting up the app

Country Arbors Nursery

Mar 26, 2025  on Shopify

Santa Monica Florist

Mar 26, 2025  on Shopify

Subiksha - amazing CS highly recommend the company - did an amazing job and fixed all the issues

Barth Lane Coffee Roasters

Mar 26, 2025  on Shopify

Manaz assisted with setting up pick easy on our online store. He was very helpful and provided all the support we needed!

beverlyhillsflorist

Mar 26, 2025  on Shopify

Subiksha Rocked it very knowledgeable and thank God I chose this app for my delivery Rates. amazing CS highly recommend the company.

PROVISIONS

Mar 25, 2025  on Shopify

Living DNA Singapore

Mar 25, 2025  on Shopify

frutera.mx

Mar 25, 2025  on Shopify

Manaz and Subikasha We were able to colaborate well, our meeting ran smoothly, Manaz was very service and solution orienteed. He took some homework with the font size in the calendar Looking forward to hearing from Manaz soon Thanks

Sincerely Fresh

Mar 21, 2025  on Shopify

amazing app, Manaz was extremely helpful

Catering Now

Mar 21, 2025  on Shopify

Subiksha was helpful in assisting

Farmer's Daughter

Mar 20, 2025  on Shopify

Farhath manaz was very helpful and even came back to me when I had to leave for a few minutes, I was able to solve my programming problems. thank you

The Tart Tin

Mar 20, 2025  on Shopify

Setup a zoom call with Subiksha and he was great in helping me setup the PickEasy app with my Shopify store. He even helped me fix some layout issues to line up the checkout page. Very helpful support and highly recommend. Thanks Subiksha

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