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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

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Reviews (1,076)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Littlefoot Matcha

Jan 05, 2026  on Shopify

Jennifer was super helpful. She was able to get all my questions answered and help me set up Pickeasy in just 15 minutes.

Freshggies

Jan 05, 2026  on Shopify

got instant help from subiksha, great experience and had great time. thank you for the support.

Greener Garden Supplies

Jan 04, 2026  on Shopify

Subiksha has been very helpful and prompt in answering my queries. Thank you very much :-)

Norwich Meadows Farm

Jan 02, 2026  on Shopify

Vagnish was great! He and his team helped implement the app to fit our specific needs, and support was provided the same day. Extrememly patients. Spent 55 minutes with me as we worked together.

Ya Ge E-Shop

Jan 01, 2026  on Shopify

Lisa was a tremendous help when I encountered issues setting up the Google Maps API. Although we eventually decided to abort the setup and revert to the starter plan, she patiently guided me through every step of the process. Her clear explanations and calm support made the experience smooth and reassuring throughout.

Thrive Kitchen

Jan 01, 2026  on Shopify

Great app with great features. Support is so efficient! Thank you

Kind Juices

Dec 31, 2025  on Shopify

The Pickeasy app is great, perfect for setting up my postcode checker / delivery/collection dates and times with different rates. The best customer service ever - Manaz just helped me sort out many things very quickly and even highlighted things I wouldn't have thought about, he was excellent. Thank you

Let's Get Baked Artisan Desserts

Dec 30, 2025  on Shopify

App works just as described, and support is absolutely amazing!

Mr Joy’s Supermarket

Dec 29, 2025  on Shopify

Subiksha is helpful and attentive to my inquiries. Speedy response, thank you :) I like that it adds multiple shipping options to the cart to allow customers to pick the time they'd like their products delivered.

Balloons Society

Dec 29, 2025  on Shopify

Dhina was great helping us set up this app

BABYLON FLOWERS

Dec 28, 2025  on Shopify

Subiksha was really helpful in walking me through all of the steps to set Pickeasy up properly, making sure the delivery & pickup times are included in emails and on the thank you/order status pages. I really appreciate her help!

SUSIE K COOKIES

Dec 28, 2025  on Shopify

Janini was great! She helped me rectify my issue immediately - great service thank you!

Ignatura

Dec 26, 2025  on Shopify

The best experience ever with Subiksha's help and guidance. Pickeasy has made our store much smoother and efficient.

Erewhon

Dec 18, 2025  on Shopify

Subiksha was wonderful. We couldn't have installed the app without her. We needed to install a deliver by Christmas day feature and this was our best option. Thanks again

KhanArtistCatering

Dec 18, 2025  on Shopify

Barath was very helpful

Valentina e Pasqualina

Dec 18, 2025  on Shopify

Any problem you may have the support team will do anything to help you. Special thanks to Manaz for helping me solve the issue with my store :)

Dream a Dozen

Dec 17, 2025  on Shopify

Barath supported us to turn around configuration glitches quickly. Helpful & timely!

Kemon Factory Store

Dec 17, 2025  on Shopify

ottima Vinduja

Taki's Pastry Lab

Dec 16, 2025  on Shopify

Great service janane. Very helpful.

品珍宫 Yummy Palace

Dec 12, 2025  on Shopify

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