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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (915)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

IBS - Plateforme Clients

Jun 13, 2024  on Shopify

Excellent service

MYC Floral Lab

Jun 11, 2024  on Shopify

Amazing quick customer support

isotope-ice-cream

Jun 10, 2024  on Shopify

Pickeasy has great support staff who are quick to respond and to resolve issues when they arise. Shout out to Rajkumar for his professional assistance!

NutriCafe

Jun 09, 2024  on Shopify

very helpful, thank you pickeasy

Chocosis

Jun 09, 2024  on Shopify

Very good customer service. They helped me instantly and helped to customize based on my needs.

ScottCakes

Jun 08, 2024  on Shopify

Excellent app but the customer service makes it truly superb - their support team is easy to contact and they are very knowledgeable and committed to resolving the challenges or questions I encounter. Kavishan was very helpful, responsive, and thorough. Would definitely recommend the app!

Benty Flowers

Jun 05, 2024  on Shopify

Nandhini & Dhina was great and we really enjoyed their service. Great service. Thanks.

Weesh Bake Shop

Jun 03, 2024  on Shopify

Wonderful and fast customer service. Easy to implement and has been great for my site.

Thatch & Roses

Jun 03, 2024  on Shopify

Great customer support and the app does exactly what I need it to do!

Basil's Raw Dog Food

Jun 02, 2024  on Shopify

Febin was able to sort out all the questions we had concerning Pickeasy integration.

Holly Days Nursery

May 30, 2024  on Shopify

Awesome support team! Jenifer is a great support staff member to work with to solve all the issues that our team faces.

Pafe Plants

May 29, 2024  on Shopify

Siva was great help with setting up our app, Logbase has a variety of apps that are helpful with delivery logistics (specially date picker), their app makes delivery logistics very easy, just download and schedule a setup call with them!

Supply Onitme

May 28, 2024  on Shopify

I have a great support and very friendy accomodiations to all my needs

Tol'thema

May 27, 2024  on Shopify

I needed help customizing the app cause im just so slow with technology and Vindu was so kind and patiently walked me through the whole process. The app woks perfectly and its about to save me from so much frustration

Brielle Flower Studio

May 11, 2024  on Shopify

Would like to thank Jenifer for the exceptional service for helping me out with navigating the checkout session. Its been a long 2 hours to resolve what I needed and she stayed with me throughout everything.

The Fabulous Baking Co.

Apr 24, 2024  on Shopify

This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.

TheButchersShop

Apr 23, 2024  on Shopify

Annie was friendly and helpful. Quick response from the support in general.

Bloomd

Apr 20, 2024  on Shopify

Barath was very very helpful!!

FISH

Apr 16, 2024  on Shopify

Easy and simple app, awesome customer service

indoorwood.se

Apr 16, 2024  on Shopify

Barath var väldigt hjälpsam och hjälpte oss att komma igång med appen, det ska bli väldigt spännande att testa detta på våra kunder! Jag får komma tillbaka och ge betyg till själva appen men Barath får 5 stjärnor i sin kundsupport!

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