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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (913)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Yew Dell Botanical Gardens

Aug 05, 2024  on Shopify

We love pickeasy for our local pickup time app. Support is awesome! Jajanane was especially helpful with our issue.

Vitto

Aug 04, 2024  on Shopify

Todo excelente!

wildpoppies-production

Aug 04, 2024  on Shopify

Annie was of great help! high recommended

TransforMEtion Journey

Aug 01, 2024  on Shopify

Just downloaded the app and needed assistance. Was helped immediately soon as I requested help. I can not wait to see how this app works for my meal prep business.

Heritage Bakwa

Aug 01, 2024  on Shopify

Very very helpful support team. I was assisted by Febin and he was very patient for a whole hour with me and helped me with setting up the app along with modifying my store settings based on my request. 10/10 customer service.

Mo'Pweeze Bakery

Aug 01, 2024  on Shopify

Recently installed to handle local deliveries as well as pickups and shipping. The customer service has been excellent so far and Barath helped to get everything working just right.

TheCloxet

Jul 31, 2024  on Shopify

Barath assited me

The Boho Lab Marrakech

Jul 29, 2024  on Shopify

Jenifer was great, fixed an issue very fast!

Social Box

Jul 29, 2024  on Shopify

Janani was really helpful in getting the backend of Pickeasy App up and running. She went above and beyond, extending our 30 minute meeting to nearly an hour and a half to answer all my questions. I really appreciate her dedication. A job well done :-)

Pocotein

Jul 28, 2024  on Shopify

Annie was SO HELPFUL. Amazing support

BlossomPure Organic

Jul 25, 2024  on Shopify

Barath was very helpful and offered timely service to fix the issue that occurred on our website.

Jarral Mobile Tyre Fitting

Jul 24, 2024  on Shopify

Barath assisted on setup

OBX Snack Pack & Party

Jul 24, 2024  on Shopify

Their customer service is amazing. Every issue I have, they respond right away. I have even had zoom sessions to talk me through how to do things. Can not recommend this app enough, the team behind it is phenomenal!

The General Pet Store

Jul 23, 2024  on Shopify

Pickeasy app is easy to use, and the zoom meeting with staff Vindu is very helpful with set up and my questions, very. happy with the service.

Da Wax Boutique

Jul 22, 2024  on Shopify

Nandini went above and beyond to help me with my business! She is a really great employee that values her customers! I appreciate her very much!

MasVital

Jul 22, 2024  on Shopify

La ayuda de Barath fue muy importante para configurar el calendario en nuestra tienda. Todo fue fácil y desde el administrador.

World's Best Donuts

Jul 22, 2024  on Shopify

Barath did a great job

Maya Bakery & Bar

Jul 22, 2024  on Shopify

Sudhan from the customer service was extremely helpful and he was very patient and thorough with explaining everything. One of the best customer support I have ever had.

Route 304 Cattle Co.

Jul 17, 2024  on Shopify

quick and very helpful support team

French Gastronomy

Jul 17, 2024  on Shopify

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