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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (913)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

dishbee

Oct 14, 2024  on Shopify

By far the best customer support on Shopify App Store. Also impeccable functionality and super useful solution too many problems. Highly recommended!

Pound Cake Addiction

Oct 13, 2024  on Shopify

My customer service rep, Febin, was very hepful.

Purpose By Dana

Oct 10, 2024  on Shopify

Janani helped me solve an issue with the calendar disppearing very easily and quickly. Software does what I need it to do.

Peachey Events

Oct 08, 2024  on Shopify

5*s for Sudhan Ravi. He was super quick with helping me set up the app, he also helped me fix other problems on my website. Thank you!

LUXURY FLORSIT

Oct 07, 2024  on Shopify

Sweet Pea's Pies

Oct 06, 2024  on Shopify

When I first signed up for the app I would not have rated it very highly. However, after only 45 minutes with Kavishan's expert help, my store is functioning exactly as I wanted it to. Before this app, I was lost and my customers were frustrated - I even had a second website ordering system to manage all the different customer types and their orders. Now, after Kavishan assisted me, I can manage only one website and all the different types of customers will be able to order exactly what they want.

It's All Fun & Games

Oct 06, 2024  on Shopify

Barath was very helpful and addressed my needs within a few minutes. A huge relief!

Morgenknusper

Oct 04, 2024  on Shopify

Ich hatte ein Problem mit der Anzeige vom Lieferdatum wenn ich vom Checkout zum Warenkorb zurück gesprungen bin und habe daraufhin einen Zoom Termin mit dem Logbase vereinbart. Der Zoom Termin hat wie vereinbart stattgefunden und mein Problem wurde sehr schnell gelöst. Obwohl mein Englisch nicht sehr gut ist wurde mein Problem verstanden und es wurde sich Zeit für mich genommen. Ich kann Logbase jeden mit gutem Gefühl weiterempfehlen.

The Mousetrap Cheese Shop

Oct 04, 2024  on Shopify

really good help getting it all set up. seems to be looking good!

Glorist

Oct 03, 2024  on Shopify

I had an incredible experience with Dhina and Subi from LogBase during our Zoom call. He was very patient and guided me step by step through setting up the delivery date app for my store. His effort and dedication to ensure I understood everything made a huge difference. I truly appreciate his help and highly recommend their service! Logbase SUPPORT TEAM is the best. Now I am using 2 of their apps SELLEASY and PICKEASY! 11/10 Rating

Aromaunga Baxters Flowers

Oct 02, 2024  on Shopify

Support is very fast. They fix my issues within 10 minutes. Can't recommend this app's team enough. Date picker works great too

GLYD

Oct 01, 2024  on Shopify

Vinduja has been amazing with explaining the whole process of Pickeasy. It's a great app to have for your Shopify store. I recommend it.

1913 Kickapoo Orchard

Sep 30, 2024  on Shopify

Barath was amazing, very helpful, intelligent and quick.

Florist Aberdeen

Sep 30, 2024  on Shopify

The support from Kavishan was perfect. Went way beyond what was expect. Highly recommended

Pasteleria Manila

Sep 30, 2024  on Shopify

Bindu was very helpful! I had around 4 issues I needed help with. Unfortunately, 1 is beyond her control but for the rest of my questions, she was able to answer. Most importantly, she was very thorough and went above in beyond! She answered my questions and was 3 steps ahead in making sure everything is working fine. She was able to anticipate future needs and made it right for me immediately. Thank you so much!

Bloomsbury Bakers

Sep 30, 2024  on Shopify

Janani has been very helpful with all my questions. Highly recommend!

Starry Screen Experience

Sep 25, 2024  on Shopify

Great app and awesome support! All my support requests have been resolved within minutes.

Foodtogether Kiwi Kai

Sep 24, 2024  on Shopify

Ridgeway Cycles

Sep 23, 2024  on Shopify

Barath was extremely helpful.

K-Mama Kitchen

Sep 17, 2024  on Shopify

Janani was very helpful in setting up the app for me! :)

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