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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (912)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Cate Bakes

Jun 29, 2025  on Shopify

Subiksha was both patient and helpful in resolving a number issues that I had with Shopify.

Zairyo

Jun 28, 2025  on Shopify

This application is very helpful for a grocery style store and able to set up with the support team Manaz was amazing help and clearly guided me on how to set up for my store.

Five Plus Foods Pty Ltd

Jun 27, 2025  on Shopify

Easy to use app. Great customer support and service - Dhinakar was a super star in helping me out.

Wholesale Club Ride Apparel

Jun 27, 2025  on Shopify

Barath was so helpful in getting this app set up for a complex use case for pre-orders on our store. Highly recommend.

berry kissed bliss

Jun 26, 2025  on Shopify

Manaz was amazing to work with. He fixed my issue plus showed me some other features I was not already using that are great features. His customer service and patience was absolutely great. A pleasure to work with him.

Buy Flower Box

Jun 20, 2025  on Shopify

Subiksha Excellent Services, Highly Recommended

Briar & Main® The Patisserie

Jun 19, 2025  on Shopify

Bácús Cafe

Jun 16, 2025  on Shopify

Subiksha was very helpful in assisting me with installing this app how I wanted and answered all of my additional questions with ease. We are yet to start using this app live however we are pleased so far with the ease of use.

Herbal Pharm Singapore

Jun 16, 2025  on Shopify

Subiksha, i really appreciate your help. It do really help us a lot to get thing solve. Appreciate much.

True Grain

Jun 13, 2025  on Shopify

Manaz was really helpful. will be happy to work with him again

Cuppa Cake

Jun 13, 2025  on Shopify

Sudhan Ravi is great and helped me with my issue so quickly - really great customer service - highly reccomend

Cranki Patisserie

Jun 12, 2025  on Shopify

I needed some custom support to fix some glitches for my website. Subiksha was very quick to response and help to fix these issues through both the live chat and a zoom meeting. Very professional and I am pleased with the service. Thank you so much!

torpanpiha.fi

Jun 12, 2025  on Shopify

Very helpful customer service!

Think Blooms

Jun 11, 2025  on Shopify

Friendly customer service. Easy to use.

Sir Olli's Bakehouse

Jun 11, 2025  on Shopify

Subiksha & Manaz were very helpful and explained all features very clearly!

Huff n Puff

Jun 10, 2025  on Shopify

Subiksha was able to answer all my questions and was very thorough. Thank you!

Kitchen 435

Jun 10, 2025  on Shopify

Manaz was very helpful in troubleshooting our page and helped us streamline our Pickeasy integration!

Uig Lodge

Jun 09, 2025  on Shopify

Manaz was exceptionally helpful when making customisations within the app and fixing some issues I had been having with configuring it to our needs. I am so impressed by the support provided by the team at Pickeasy. Thank you !!

Mahal Tea Co.

Jun 05, 2025  on Shopify

wonderful onboarding service from Jenifer!

Cate Bakes

Jun 05, 2025  on Shopify

Jenifer was both patient and helpful in resolving a number issues that I had with Shopify.

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