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Customer reviews: Geolocation Orbe

Develop by Shopify

Reviews (263)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Kuatro Carpets

Sep 16, 2024  on Shopify

The best geolocation app we’ve ever tried. We’re sticking with this one, especially now that Shopify’s native geolocation app is being discontinued. We work with Shopify Plus across several different stores and entities, and Orbe allows us to seamlessly link them together, recommending and redirecting customers to the right store based on their location. Thanks Orbe Team.

theFeinheit

Sep 12, 2024  on Shopify

This app is so great! It works perfectly in my store! Helps the customers to navigate and shop in their local currency. The support team is amazing! Definitely deserves a 5* rating!

Ecowoman EN

Sep 11, 2024  on Shopify

Best geolocation app out there! We were having many issues with Shopify's free geolocation app and since we switched to Orbe we have been able to solve all those issues. We have different expansion stores and even different languages in one of those stores, and with Orbe we are able to direct all the traffic to the correct site at all times. Super easy to use and if you have any questions, their support will help you solve everything fast. Highly recommend this app!

SYNERGY THERM UK

Aug 28, 2024  on Shopify

Amazing app! We are using it for all our websites and we cannot recommend it enough! amazing customer support as well. One of the most useful apps out there. Thank you!

APODEP

Aug 23, 2024  on Shopify

Geolocation - Orbe: works perfectly on all international markets. Technical support responded immediately (Saturday afternoon) after my request to verify the configuration I performed. I really appreciate Mateo's technical expertise and availability even outside of service hours. I highly recommend Orbe to those looking for an excellent solution to increase their sales on international markets.

SYNERGY THERM

Aug 12, 2024  on Shopify

Great app and excellent customer service! Shadia and the team, they were quick to respond, understanding, and friendly, and they took care of our request right away. I highly recommend the app, it’s really useful and helps keep your clients on track. Thank you!

Mjölkshop.se

Aug 10, 2024  on Shopify

Helt underbar ny app för oss som precis startat och behöver hjälp med expandera till ett anbst land! Supporten är dessutom över förväntan! Rekommenderas verkligen till er som skall exoadera

PANGAIA

Jul 29, 2024  on Shopify

Amazing app! - Quick implementation - Quick and helpful support - Works great with multiple Shopify instances

EU 🇪🇺 | Spartathletics

Jul 17, 2024  on Shopify

This app works great. I have a pretty advanced setup and was able to do almost everything myself + some extra help from Orbe's team. Their response was quick, friendly and they helped me install what I needed without any problems. By far the best customer service through apps I have experienced on Shopify!

The Audio Factory

Jul 10, 2024  on Shopify

Not only was this app exactly what we were looking for, but the team at Orbe helped with not only a custom selector but also assisted with the installation as well. Quick and responsive support!

Loch Lomond Whiskies

Jul 03, 2024  on Shopify

The team were really helpful in getting us set up with Geo Location on our new french site. They provided guidance and implemented the custom buttons on our sites.

Banoffeebcn

Apr 29, 2024  on Shopify

La aplicación es genial, pero sobretodo el sorporte recibido. Nos han resuleto todas las dudas y nos han ayudado con la integración de la aplicación en nuestro tema de principio a fin. MUY RECOMENDABLE!

Skullcandy

Apr 26, 2024  on Shopify

Love that we can connect several stores into one experience. Customization options for the popup modal are great. Customer service on a few questions I've had has been exceptional. This company really cares for the success of thier clients. Glad we found Orbe Geolocation app!

Flabelus

Apr 19, 2024  on Shopify

Muy buena atención al cliente y con muchas funcionalidades que se adaptan perfectamente a nuestra tienda. Nuestra cuenta la llevó Roberto y ha sido un trato excelente. Muchas gracias!

Miamily US

Apr 17, 2024  on Shopify

great app to help us manage our multiple shopify stores. Easy to set up and the customer service is so quick to reply and helpful. They helped us custom code our country list so we can show certain countries first and that was great!

LIVE FAST DIE YOUNG

Apr 15, 2024  on Shopify

The app works well and was easy to set up! We were able to customize it to fit our brand identity perfectly, any further customizations were implemented really fast by the orbe support!

Coolway

Apr 14, 2024  on Shopify

Without a doubt, the best geolocation technology on Shopify. Orbe comes with a really easy-to-use interface that effortlessly guides our customers to the right store or market in just a few clicks. Their support team is on point, too. We're truly happy to have Orbe helping us provide the best experience for our customers

Alpine Nation - European Outdoor Wear

Apr 12, 2024  on Shopify

When we started running two independent stores on Shopify (one for the US market and one for the European market), this app was the only one that could robustly solve the problem of navigating our customers to the correct website. The developers thought of all the edge cases and the design of the app is absolutely beautiful (which cannot be said for most of the apps on this sapp tore). We had a few special requests along the way and Roberto, Alberto and the team implemented all of them almost instantly. When there was a small bug in our theme causing some issues, they fixed it in a heart beat. Would definitely recommend it to anyone with a similar issue to solve.

Mr Pool Man

Apr 10, 2024  on Shopify

Orbe's customer service is quick and efficient (shout out to Stella) and the app itself does its job well. Would recommend.

www.ecosparkles.dk

Apr 08, 2024  on Shopify

This geolocator is the best of all the different kinds I've tried. Works well and the service team are absolute heroes, helping immediately when needed and they even set up a locator in the top of my theme withour extra charge. Can deffo recommend! Xx, Nanna, EcoSparkles Biodegradable Glitter

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