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Customer reviews: Geolocation ‑ Orbe

Develop by Mushdesk

Reviews (242)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Peachaus

Feb 20, 2025  on Shopify

Great team and fantastic app – incredibly supportive team and exceptionally quick and easy to implement. Highly recommend!

Faithfull the Brand

Feb 19, 2025  on Shopify

Great app. We installed just over a week ago and are seeing great results. Customer service has also been wonderful.

Also Sophia

Feb 12, 2025  on Shopify

Great App and customer service is fast! We had a redirection issue, and the team moved quickly to help resolve the code caused by a 3rd party app! Thank You and I highly recommended!

Cotton Baby UK

Feb 11, 2025  on Shopify

Great app, did exactly what I needed it to and the team was so supportive! The CEO Roberto was also great and really helpful

Wuff's Best

Feb 10, 2025  on Shopify

The app is really great and works reliably for our shop. We have Shopify Plus and work with Markets (for different countries with different currencies). There was a minor problem with the translation - I contacted support and got help quickly. They were able to solve my problem. Thanks for the help and support (5 stars for the service team) I would recommend this app.

Flashforge

Feb 06, 2025  on Shopify

I give 5 stars as it offers an excellent service! Today Hosanna successfully helped me solved my problem, who is professional and fast response!

GOFLUO

Jan 20, 2025  on Shopify

Whenever I ask the support team a question, they assist and help you further without hesitation (+ their response time is incredibly fast as well). It is very reassuring to know that a knowledgeable team is behind this application. Keep up the great work, you are an example for others.

Andam

Jan 14, 2025  on Shopify

Increíblemente útil si estas presente en otros mercados y fácil de usar y personalizar. Además, el soporte al cliente es increíble, Roberto siempre me han ayudado rápido y con todo lo que necesitaba para personalizar la app. Si estás buscando algo para mejorar la presencia internacional, la recomiendo totalmente.

Opticonfort

Dec 29, 2024  on Shopify

Setting up Orbe was incredibly easy and straightforward. The app’s user-friendly interface makes configuring geolocation features a breeze, even for non-technical users. It integrates super fast with Shopify, allowing us to offer a localized shopping experience to international customers in just a few clicks. We really liked their country selector as an app block! Super easy to configure in any theme

One Spoiled Dog Treat Co.

Dec 12, 2024  on Shopify

Orbe is, without a doubt, the best geolocation app for Shopify stores. What truly sets it apart is its unparalleled level of customization. With Orbe, you can personalize every detail of the welcome popup directly from the Shopify Theme Editor, making it incredibly intuitive and user-friendly. This allows you to create a seamless, tailored geolocation experience that aligns perfectly with your store’s branding. Unlike other apps, Orbe provides unmatched flexibility and control, empowering you to enhance your customer’s journey effortlessly.

Paz Torras

Dec 04, 2024  on Shopify

Una aplicación fundamental cuando estas presente en varios mercados. Roberto ha realizado un trabajo excelente. Un servicio de atención al cliente excepcional y 100% recomendable. En tan solo1 día teníamos la aplicación funcionando correctamente! Gracias al equipo de Orbe!!

Sorellas The Brand Barcelona S.L

Dec 02, 2024  on Shopify

Incredible app! It works seamlessly, and the product interface is clean and intuitive. It makes geolocation setups super easy in the theme editor. The ability to customize the user experience on an international level is a game-changer, allowing businesses to cater to different markets effortlessly. The app is reliable, efficient, and offers a fantastic range of features that enhance the shopping experience for customers worldwide. Highly recommended for anyone looking to improve their store's global accessibility and international native user experience to grow in sales! Support team is something else, so nice and efficient.

POST MERIDIEM UAE

Dec 01, 2024  on Shopify

Thank you so much for such a useful application and helpful support! Highly recommend it to anyone who ships products internationally

87store.in

Nov 14, 2024  on Shopify

The app is working like clockwork so far. But I would like to show my appreciation for the support team, especially Shadia, who went above & beyond her area of expertise, to solve an issue. Thank you, Shadia, for your time, effort & forthcoming support.

Alamour The Label

Nov 12, 2024  on Shopify

very good and prompt service... they are willing to go above and beyond to help you out. They definitely care about your business and that the app is working as per your needs.

Petz Park NZ

Nov 11, 2024  on Shopify

Fantastic support. The guys from Orbe always respond super quickly and are very helpful. Love the app so far. Thank you

BIBA-RICAMBI

Oct 31, 2024  on Shopify

Ragazzi mai VISTO cosi assistenza, ti rispondono in 5 minuti neanche.. il app funziona alla grande,, per loro non bastano 5 stelli ! veramente il app molto utile per chi vuole vendere anche al estero.

Jente

Oct 31, 2024  on Shopify

The support team is friendly and good at solving problems. The function document is also better than other apps. When managing multiple stores, it's convenient to use. Recommend.

MindTravelerBcn

Oct 28, 2024  on Shopify

Amazing integration with Markets. The connection with Klaviyo allows us to deliver personalized emails based on geolocation, super cool and easy! Orbe made an incredible improvement in our international business, we highly recommend it!

Venus Verity

Oct 15, 2024  on Shopify

App does what is supposed to do. The team is extremely professional. They will jump into and help you set up everything as you'd like. Support is by far the best and more professional support I've seen from Shopify apps. They will make sure that things are taken care on time and also follow up and make sure that their clients test everything before closing any tickets. I moved away from Transcy to Orbe due to Transcy being non-compliant with Google SEO guidelines, and I wouldn't go back. I don't know if there are other good geolocation apps out there, but I definitely struggle to find such professionalism as Orbe team shows within Shopify community. Highly recommended!

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