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Customer reviews: Geolocation ‑ Orbe

Develop by Mushdesk
<h3>What Merchants Think</h3> <p>Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)</li> <li>Easy integration with Shopify, including straightforward setup and use</li> <li>High level of customization, particularly with the welcome popups and geolocation features</li> <li>Effective redirection management across multiple markets and stores</li> <li>Enhanced user experience through localized shopping options and currency adjustments</li> <li>Ability to connect several stores into one seamless experience</li> </ul> <h3>Common Concerns</h3> <ul> <li>Minor issues with integrations or setup that require customer support intervention</li> <li>Some initial configuration challenges, although quickly resolved with timely assistance</li> </ul> <h3>Final Thoughts</h3> <p>"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.</p>

Reviews (242)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

EU 🇪🇺 | Spartathletics

Jul 17, 2024  on Shopify

This app works great. I have a pretty advanced setup and was able to do almost everything myself + some extra help from Orbe's team. Their response was quick, friendly and they helped me install what I needed without any problems. By far the best customer service through apps I have experienced on Shopify!

The Audio Factory

Jul 10, 2024  on Shopify

Not only was this app exactly what we were looking for, but the team at Orbe helped with not only a custom selector but also assisted with the installation as well. Quick and responsive support!

Loch Lomond Whiskies

Jul 03, 2024  on Shopify

The team were really helpful in getting us set up with Geo Location on our new french site. They provided guidance and implemented the custom buttons on our sites.

Banoffeebcn

Apr 29, 2024  on Shopify

La aplicación es genial, pero sobretodo el sorporte recibido. Nos han resuleto todas las dudas y nos han ayudado con la integración de la aplicación en nuestro tema de principio a fin. MUY RECOMENDABLE!

Skullcandy

Apr 26, 2024  on Shopify

Love that we can connect several stores into one experience. Customization options for the popup modal are great. Customer service on a few questions I've had has been exceptional. This company really cares for the success of thier clients. Glad we found Orbe Geolocation app!

Flabelus

Apr 19, 2024  on Shopify

Muy buena atención al cliente y con muchas funcionalidades que se adaptan perfectamente a nuestra tienda. Nuestra cuenta la llevó Roberto y ha sido un trato excelente. Muchas gracias!

Miamily US

Apr 17, 2024  on Shopify

great app to help us manage our multiple shopify stores. Easy to set up and the customer service is so quick to reply and helpful. They helped us custom code our country list so we can show certain countries first and that was great!

LIVE FAST DIE YOUNG

Apr 15, 2024  on Shopify

The app works well and was easy to set up! We were able to customize it to fit our brand identity perfectly, any further customizations were implemented really fast by the orbe support!

Coolway

Apr 14, 2024  on Shopify

Without a doubt, the best geolocation technology on Shopify. Orbe comes with a really easy-to-use interface that effortlessly guides our customers to the right store or market in just a few clicks. Their support team is on point, too. We're truly happy to have Orbe helping us provide the best experience for our customers

Alpine Nation - European Outdoor Wear

Apr 12, 2024  on Shopify

When we started running two independent stores on Shopify (one for the US market and one for the European market), this app was the only one that could robustly solve the problem of navigating our customers to the correct website. The developers thought of all the edge cases and the design of the app is absolutely beautiful (which cannot be said for most of the apps on this sapp tore). We had a few special requests along the way and Roberto, Alberto and the team implemented all of them almost instantly. When there was a small bug in our theme causing some issues, they fixed it in a heart beat. Would definitely recommend it to anyone with a similar issue to solve.

Mr Pool Man

Apr 10, 2024  on Shopify

Orbe's customer service is quick and efficient (shout out to Stella) and the app itself does its job well. Would recommend.

www.ecosparkles.dk

Apr 08, 2024  on Shopify

This geolocator is the best of all the different kinds I've tried. Works well and the service team are absolute heroes, helping immediately when needed and they even set up a locator in the top of my theme withour extra charge. Can deffo recommend! Xx, Nanna, EcoSparkles Biodegradable Glitter

Indor

Apr 03, 2024  on Shopify

Great customer service when requesting some changes to the design / layouts, overall a really good app with backup support.

Cycology Clothing Europe

Mar 30, 2024  on Shopify

Just installed and it seems really powerful for a multi store environment such as ours. Getting redirection right has been a loosing battle for us for a long time but this app looks to handle this very elegantly. The support has been quick and first class. Early days but so far to good.

Bond Touch

Mar 20, 2024  on Shopify

This app is definitely the option for geolocation. Has all the bells and whistles and it is so easy to configure that you think that you are missing something. The team is incredibly helpful and very responsive. I 100% recommend it after trying dozens of other apps or even Geotargetly.

SHEIKA

Jan 22, 2024  on Shopify

Great app and great support! Luis was fantastic in assisting us with setting up details we couldn't manage ourselves due to our website features. The platform is very user-friendly and easy to set up. Highly recommended!

CannyCo Europe

Jan 19, 2024  on Shopify

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan. The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit. For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

FLiPO EyeWear

Jan 03, 2024  on Shopify

This app is simply amazing! From the first use, we were impressed by its intuitive interface and the features it offers. The variety of customizable options is great. We love how it adapts to our specific needs. Customer support is excellent, always ready to help. In summary, this app has significantly improved our digital experience. We would definitely recommend it to everyone!

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