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Customer reviews: Geolocation Orbe

Develop by Shopify

Reviews (258)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Thalita

Oct 21, 2025  on Shopify

Orbe works perfectly for redirecting my site visitors to the right language version. It’s reliable, easy to set up, and the support team has been great! I’m really happy with their service!

Pole Junkie

Oct 16, 2025  on Shopify

I had some difficulties with the set up and I found the functionality challenging to test in a concrete way. Orbe support have always been very quick to respond, providing resolutions and reassurance in a timely and professional manner. Highly recommend!

Eden Garden Jewelry™

Oct 09, 2025  on Shopify

prevents from using Fera editor - modal dialogue would not disappear after selecting country and clicking oK

Calily Bridal

Oct 02, 2025  on Shopify

really useful app - great for if you are running google shopping ads as well so that you dont have the redirect issue as well

We Are Knitters

Sep 25, 2025  on Shopify

This app is very useful in helping us redirect customers to the correct domain in order for them to enjoy a customized and localized experience. The price is very reasonable and it's possible to integrate multiple stores with the same app, which is seamless both the customer and the e-commerce. On top of that, the Orbe team is really nice and ready to help when needed. Really recommend!

T.BA LIFE LTD

Sep 17, 2025  on Shopify

El soporte de Orbe es excepcional, pocas veces te atienden con tanta atención, dedicación y profesionalidad. Nos han ayudado en todo lo que les hemos pedido. Muy recomendable

Kitchen by Nature®

Sep 13, 2025  on Shopify

Great support (thanks Daniela!) and overall a wonderfully simple app, does what it needs for a very fair price!

icebreaker-apac

Sep 07, 2025  on Shopify

The turnaround time was impressively fast, and the support team was not only responsive but genuinely invested in helping us succeed. The product itself is thoughtfully built and easy to use.

Näak EU

Sep 07, 2025  on Shopify

This is a great app! And the customer service is 5 stars. Roberto and his team were very helpful to implement the solutions I need. I highly recommend!

Microgreens

Sep 07, 2025  on Shopify

We are extremely happy with Orbe! The support team is incredibly kind and helpful. They didn’t stop until every detail of the configuration was perfectly set up for our store. Outstanding service and a great app that we highly recommend!

Napapijri

Aug 25, 2025  on Shopify

I highly recommend Orbe. What truly stands out is their exceptional support. In my experience with numerous vendors, I have never encountered such prompt and efficient assistance.

neidan clothing

Aug 16, 2025  on Shopify

Easy to use, great design, good capabilities for starter plan and incredibly helpful customer support! highly reccommended

Martin Clinic

Aug 04, 2025  on Shopify

The Orbe app is great and when I do run into something I'm not sure about, support is always quick to respond. Keep up the good work!!

Westport Big & Tall

Aug 01, 2025  on Shopify

App works great, is customizable, and the support team was extremely helpful with helping me get additional customization done.

Kona Bicycle Company Europe

Jul 14, 2025  on Shopify

The app is easy to set up and works well. Support was able to quickly address and fix an issue that arose due a to a shopify update.

le gramme

Jun 29, 2025  on Shopify

Everything went smoothly with this geolocation app. I highly recommend using it. The support team was very helpful and it was a pleasure working with them. I’m really happy with the app!

Linder Health

Jun 20, 2025  on Shopify

Great customer service - fast and easy. They helped us customize the placement of our selector when we ran into trouble doing it ourselves.

Moderno Wall Art

Jun 15, 2025  on Shopify

AMAZING support. Love the app and the people behind it. Very helpful and quick to respond. The app has transformed my store and it looks so professional. Customers find it very easy and practical to use. Thank you!!

Tria Laser

Jun 13, 2025  on Shopify

Highly recommended. We were looking for a solution after Shopify retired their app. Orbe is far more advanced, has all the features we need out of the box and the support has been superb. We're in the process of installing this across all 3 of our brands.

Greenleaf Garden Center

Jun 12, 2025  on Shopify

When an app has a 5-star rating, there's usually a good reason — and this one totally earns it. It does exactly what it’s supposed to, runs smoothly, and just works without any hassle. What really stands out, though, is the support team. They're super fast, helpful, and always polite. Honestly, they deserve more than 5 stars for how awesome they are!

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