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Customer reviews: Geolocation ‑ Orbe

Develop by Mushdesk

Reviews (240)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Therabody US

Mar 22, 2025  on Shopify

Great app. Easy to setup with great customer experience. Support is fast and great at responding. Thanks Orbe team!

Scarpa

Mar 18, 2025  on Shopify

I am very satisfied. And the support is fast and responsive. Big recommendations from my little company.

TIGER FIRE OFFICIAL STORE

Mar 18, 2025  on Shopify

After having an issue with selecting the different available languages for my store following an update to the Shopify theme, the support team of the Orbe app helped me perfectly. Thank you very much again for that! The problem was not with the Orbe app but with the Shopify theme itself.

Somavedic USA

Mar 13, 2025  on Shopify

As a company with dozens of standalone Shopify Plus stores and multiple Markets, we sought a sophisticated yet user-friendly solution to guide our users to the appropriate store for their shipping destinations. The Orbe application has proven to be the most effective solution for our Shopify stores, and the team and documentation are exceptionally well-written. Are you seeking a reliable GEO solution for your stores and markets? Look no further.

Hooké

Mar 13, 2025  on Shopify

The app works really great and is easy to set up. They also have an awesome customer service and helped me customized the widget for our store. 5 stars.

new.Leafpower.store

Mar 07, 2025  on Shopify

The app is really great and works reliably for our shop. We have Shopify Plus and use Shopify Markets. There was a minor problem with the translation and the language display in the dropdown menu. - I contacted the support team and got help quickly. They were able to solve my reported issues. Thanks for the help and support (5 stars for the service team) I would recommend this app.

Clementina Italy

Feb 25, 2025  on Shopify

I've tested many similar apps and this one is the most thought through. Very easy to work with and set-up, very flexible.

Boden UK

Feb 20, 2025  on Shopify

Highly recommend this app! The app integrates effortlessly with Shopify Markets. Setup was easy, with a user friendly interface and customisable pop-ups that met all our requirements. The ability to translate pop-ups and adjust geolocation settings has been very useful. Geo Orbe shines with outstanding customer support. They respond quickly, are flexible with our requests, and always offer effective solutions, even outside office hours. Thank you Geolocation Orbe team!

Peachaus

Feb 20, 2025  on Shopify

Great team and fantastic app – incredibly supportive team and exceptionally quick and easy to implement. Highly recommend!

Faithfull the Brand

Feb 19, 2025  on Shopify

Great app. We installed just over a week ago and are seeing great results. Customer service has also been wonderful.

Also Sophia

Feb 12, 2025  on Shopify

Great App and customer service is fast! We had a redirection issue, and the team moved quickly to help resolve the code caused by a 3rd party app! Thank You and I highly recommended!

Cotton Baby UK

Feb 11, 2025  on Shopify

Great app, did exactly what I needed it to and the team was so supportive! The CEO Roberto was also great and really helpful

Wuff's Best

Feb 10, 2025  on Shopify

The app is really great and works reliably for our shop. We have Shopify Plus and work with Markets (for different countries with different currencies). There was a minor problem with the translation - I contacted support and got help quickly. They were able to solve my problem. Thanks for the help and support (5 stars for the service team) I would recommend this app.

Flashforge

Feb 06, 2025  on Shopify

I give 5 stars as it offers an excellent service! Today Hosanna successfully helped me solved my problem, who is professional and fast response!

GOFLUO

Jan 20, 2025  on Shopify

Whenever I ask the support team a question, they assist and help you further without hesitation (+ their response time is incredibly fast as well). It is very reassuring to know that a knowledgeable team is behind this application. Keep up the great work, you are an example for others.

Andam

Jan 14, 2025  on Shopify

Increíblemente útil si estas presente en otros mercados y fácil de usar y personalizar. Además, el soporte al cliente es increíble, Roberto siempre me han ayudado rápido y con todo lo que necesitaba para personalizar la app. Si estás buscando algo para mejorar la presencia internacional, la recomiendo totalmente.

Opticonfort

Dec 29, 2024  on Shopify

Setting up Orbe was incredibly easy and straightforward. The app’s user-friendly interface makes configuring geolocation features a breeze, even for non-technical users. It integrates super fast with Shopify, allowing us to offer a localized shopping experience to international customers in just a few clicks. We really liked their country selector as an app block! Super easy to configure in any theme

One Spoiled Dog Treat Co.

Dec 12, 2024  on Shopify

Orbe is, without a doubt, the best geolocation app for Shopify stores. What truly sets it apart is its unparalleled level of customization. With Orbe, you can personalize every detail of the welcome popup directly from the Shopify Theme Editor, making it incredibly intuitive and user-friendly. This allows you to create a seamless, tailored geolocation experience that aligns perfectly with your store’s branding. Unlike other apps, Orbe provides unmatched flexibility and control, empowering you to enhance your customer’s journey effortlessly.

Paz Torras

Dec 04, 2024  on Shopify

Una aplicación fundamental cuando estas presente en varios mercados. Roberto ha realizado un trabajo excelente. Un servicio de atención al cliente excepcional y 100% recomendable. En tan solo1 día teníamos la aplicación funcionando correctamente! Gracias al equipo de Orbe!!

Sorellas The Brand Barcelona S.L

Dec 02, 2024  on Shopify

Incredible app! It works seamlessly, and the product interface is clean and intuitive. It makes geolocation setups super easy in the theme editor. The ability to customize the user experience on an international level is a game-changer, allowing businesses to cater to different markets effortlessly. The app is reliable, efficient, and offers a fantastic range of features that enhance the shopping experience for customers worldwide. Highly recommended for anyone looking to improve their store's global accessibility and international native user experience to grow in sales! Support team is something else, so nice and efficient.

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