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Customer reviews: Geolocation ‑ Orbe

Develop by Mushdesk

Reviews (236)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for "Geolocation ‑ Orbe," praising its functionality, ease of use, and supportive customer service. Many reviewers highlight how the app effectively enhances their international business by offering local shopping experiences for customers and seamlessly integrating into their Shopify stores. Users appreciate the intuitive interface and the ability to customize features to match their brand identity, contributing to an overall excellent experience.

Key Strengths

  • Outstanding and responsive customer support, frequently mentioned by name (e.g., Roberto, Shadia, Hosanna, Stella)
  • Easy integration with Shopify, including straightforward setup and use
  • High level of customization, particularly with the welcome popups and geolocation features
  • Effective redirection management across multiple markets and stores
  • Enhanced user experience through localized shopping options and currency adjustments
  • Ability to connect several stores into one seamless experience

Common Concerns

  • Minor issues with integrations or setup that require customer support intervention
  • Some initial configuration challenges, although quickly resolved with timely assistance

Final Thoughts

"Geolocation ‑ Orbe" is highly regarded as a powerful and effective tool for Shopify merchants looking to expand their global reach. Its combination of superior customer service, ease of use, and robust customization capabilities makes it a top choice for businesses wanting to provide a tailored geolocation experience. With consistent praise for its performance and support, the app is recommended for enhancing international trade and boosting customer satisfaction by offering a personalized shopping experience.

Buster + Punch US

May 14, 2025  on Shopify

The app has features we require for our multi stores. Additionally with the help of your support team I was able to utilise it's key features. The support team was extremely proactive, understanding a support team's work load, I am grateful for the constant aid received in setting up the geo app.

AG Jeans

May 08, 2025  on Shopify

Orbi stands out as an exceptionally user-friendly and innovative solution. The dedicated team behind Orbi demonstrates remarkable responsiveness and commitment. It is widely regarded as the optimal choice for Geolocation and multi-store functionality.

VITAL+

May 02, 2025  on Shopify

We started using this app after launching expansions stores. The customization options are fantastic - we've styled the selector to match our brand perfectly. Setup was incredibly easy. Recommended for both Plus brands and brands with multiple stores for different regions.

kongessloejd.dk

Apr 23, 2025  on Shopify

Great app, solved our issues with redirecting to our markets, and support from the team was very helpful!

Nuncas

Apr 01, 2025  on Shopify

So far we are very satisfied, we needed a proper support on redirection working with Markets, and the app offered the solution we were looking for. The support is amazing and very fast. I would highly recommend!

Therabody US

Mar 22, 2025  on Shopify

Great app. Easy to setup with great customer experience. Support is fast and great at responding. Thanks Orbe team!

Scarpa

Mar 18, 2025  on Shopify

I am very satisfied. And the support is fast and responsive. Big recommendations from my little company.

TIGER FIRE OFFICIAL STORE

Mar 18, 2025  on Shopify

After having an issue with selecting the different available languages for my store following an update to the Shopify theme, the support team of the Orbe app helped me perfectly. Thank you very much again for that! The problem was not with the Orbe app but with the Shopify theme itself.

Somavedic USA

Mar 13, 2025  on Shopify

As a company with dozens of standalone Shopify Plus stores and multiple Markets, we sought a sophisticated yet user-friendly solution to guide our users to the appropriate store for their shipping destinations. The Orbe application has proven to be the most effective solution for our Shopify stores, and the team and documentation are exceptionally well-written. Are you seeking a reliable GEO solution for your stores and markets? Look no further.

Hooké

Mar 13, 2025  on Shopify

The app works really great and is easy to set up. They also have an awesome customer service and helped me customized the widget for our store. 5 stars.

new.Leafpower.store

Mar 07, 2025  on Shopify

The app is really great and works reliably for our shop. We have Shopify Plus and use Shopify Markets. There was a minor problem with the translation and the language display in the dropdown menu. - I contacted the support team and got help quickly. They were able to solve my reported issues. Thanks for the help and support (5 stars for the service team) I would recommend this app.

Clementina Italy

Feb 25, 2025  on Shopify

I've tested many similar apps and this one is the most thought through. Very easy to work with and set-up, very flexible.

Boden UK

Feb 20, 2025  on Shopify

Highly recommend this app! The app integrates effortlessly with Shopify Markets. Setup was easy, with a user friendly interface and customisable pop-ups that met all our requirements. The ability to translate pop-ups and adjust geolocation settings has been very useful. Geo Orbe shines with outstanding customer support. They respond quickly, are flexible with our requests, and always offer effective solutions, even outside office hours. Thank you Geolocation Orbe team!

Peachaus

Feb 20, 2025  on Shopify

Great team and fantastic app – incredibly supportive team and exceptionally quick and easy to implement. Highly recommend!

Faithfull the Brand

Feb 19, 2025  on Shopify

Great app. We installed just over a week ago and are seeing great results. Customer service has also been wonderful.

Also Sophia

Feb 12, 2025  on Shopify

Great App and customer service is fast! We had a redirection issue, and the team moved quickly to help resolve the code caused by a 3rd party app! Thank You and I highly recommended!

Cotton Baby UK

Feb 11, 2025  on Shopify

Great app, did exactly what I needed it to and the team was so supportive! The CEO Roberto was also great and really helpful

Wuff's Best

Feb 10, 2025  on Shopify

The app is really great and works reliably for our shop. We have Shopify Plus and work with Markets (for different countries with different currencies). There was a minor problem with the translation - I contacted support and got help quickly. They were able to solve my problem. Thanks for the help and support (5 stars for the service team) I would recommend this app.

Flashforge

Feb 06, 2025  on Shopify

I give 5 stars as it offers an excellent service! Today Hosanna successfully helped me solved my problem, who is professional and fast response!

GOFLUO

Jan 20, 2025  on Shopify

Whenever I ask the support team a question, they assist and help you further without hesitation (+ their response time is incredibly fast as well). It is very reassuring to know that a knowledgeable team is behind this application. Keep up the great work, you are an example for others.

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