MultiVendor Marketplace Onport logo

Customer reviews: MultiVendor Marketplace Onport

Develop by Onport

Reviews (25)

Overall rating
4.6

What Merchants Think

Merchants have a mixed opinion of "MultiVendor Marketplace Onport". Many are impressed by its range of features and support for managing dropshipping, inventory, and order processing. The app's comprehensive functionality has helped numerous businesses scale their marketplaces effectively. However, some users have experienced issues, particularly with inventory management glitches and inconsistent customer support. While the app holds strong potential, the user experience varies significantly among its users.

Key Strengths

  • Comprehensive inventory and vendor management features.
  • Ability to automate various marketplace activities and processes.
  • Friendly and supportive customer service team, especially praised when timely.
  • Intuitive user interface and detailed onboarding support.
  • Compatibility with multiple e-commerce platforms including Shopify, Etsy, and WooCommerce.

Common Concerns

  • Inventory management issues, such as unintentional stock adjustments.
  • Inconsistency and delays in customer support response.
  • Initial high setup costs and a steep learning curve reported.
  • Technical documentation needing improvement for easier navigation and task completion.
  • Price point considered high by some users, relative to perceived benefits.

Final Thoughts

Overall, "MultiVendor Marketplace Onport" is a robust and feature-rich platform that offers significant value to businesses seeking to manage complex multi-vendor operations effectively. Despite its powerful capabilities, the app is not without flaws, with certain users facing technical difficulties and inconsistent support. Potential users should carefully evaluate their resources for setup and maintenance against the app's pricing to determine its suitability for their needs.

Smokerolla®

May 14, 2024  on Shopify

I want to recommend Onport to any multi site shopify owner that will get the inventory management off his back and let Onport help them with all the back end operations. Onport has helped my business in tremendous ways, our business would not be the same if we wouldn't found this awesome and robust app. It helped us to manage dropship vendors, fulfillment, order processing and save us a ton of time. The team at Onport is always friendly and willing to help if you open a ticket and a vast knowledge based documentation in their website as well. The team at omport is always friendly and willing to help if you open a ticket and a vast knowlege based documentation in their wesbite aswell. check out site www.smokerolla.com

Smokerolla®

Apr 23, 2024  on Shopify

I want to recommened Omport to any multi site shopify owner that will get the inventory management off his back and let Jetti help them with all the back end operation. Omport has helped my business in a tremedous ways, our business would not be the same if we wouldnt found this awesome and robust app. It helped us to manage dropship vendors, fulfillment, order processing and save us a tons of time. The team at omport is always friendly and willing to help if you open a ticket and a vast knowlege based documentation in their wesbite aswell. check out site www.smokerolla.com

COAH

Apr 15, 2024  on Shopify

We've been using Onport (previously 'Jetti') for 3 years+ now and I don't think we could have built our business as well if it wasn't for them. Not only have they always really honored their clients and done as much as possible to execute on fixes and support in a timely manner but the software, the product itself has features for pretty much everything and more that you need to run and scale a marketplace. I'm a very happy with Onport and to have been along for the ride from the early days. They keep getting better and grow in features etc as the times demand. Thanks Onport team. From the founder Jon to all that have helped us along the way. We're with you for the long-haul. - COAH team

Clear Givings Market

Jun 01, 2023  on Shopify

We have been with Onport for 3 and a half years. As an e-commerce with almost 20K products, Onport has been an invaluable ally. After a smooth onboarding process, Onport team members have been crucial to our success. Our queries are attended promptly, thoroughly and professionally. They always followed up to ensure that we are good to go. In the age where mediocrity is accepted as the norm, the Onport team shine brilliantly. We are deeply grateful to be in partnership with top flight professionals who have gone above and beyond to support us. Thank you so much, Sara! Thank you, Jon, Bill, Amanda and the rest of the team! We couldn’t have made it without you!

Soobu

May 28, 2022  on Shopify

Best software for marketplace I worked with. The software has all the features you need for seamless operation between the storefront and vendors. The UI is highly intuitive, making it very easy to use. Staff are incredibly supportive and will thoroughly guide you on the setup and best practices. Highly recommend Jetti!!

Slow Nature®

Apr 29, 2022  on Shopify

This app helped us build marketplace from scratch with no effort at all! I tried other marketplace service providers and Jetti is definitely the best! Some of the things I really love about Jetti - it has the most user-friendly backend, it synchs with most of the online stores (works with Shopify, Woocommerce, Magento, Big Commerce and many others) and offers your marketplace to automate all of the activities. I also love their support service - very helpful and friendly team. This app will bring a real competitive advantage to any business.

eJuiceDB

Oct 17, 2018  on Shopify

Using Jetti has been seamless. We drop ship from multiple vendors and wanted to provide our vendors with a vendor portal + USPS shipping labels all in one place. Jetti provided excellent support and a detailed walkthrough when onboarding. The specialised service is exactly what we were looking for. Using Jetti I've been able to automate the majority of my inventory and drop shipping processes. Highly recommend to other businesses.

Scroll to Top